Job Type

Full Time




Redwood City
United States



County of San Mateo


San Mateo County's Human Services Agency is seeking a dynamic leader for the position of Director of Economic Self-Sufficiency (ESS) to be responsible for the administration of the public assistance programs within the Human Services Agency, including General Assistance, CalWORKs, CalFresh, Medi-Cal and CAPI. The goal of ESS is to enhance the well-being of San Mateo County's neediest children, families and adults by providing increased enrollment and retention in public assistance programs. The Director will work closely with staff, county, state and federal partners to ensure that all mandates and performance standards are met.

We are seeking candidates with at least 10 years of increasingly responsible experience managing multi-disciplinary social services or human services programs, including at least 5 years of significant management experience working in public assistance programs. Candidates who also have a Bachelor's degree (or equivalent) from an accredited college or university with major course work in public administration, business administration, political science, or a related discipline is a plus.


In addition, the ideal candidate will be:

·        A communicative, approachable, and politically astute leader with a management style that quickly fosters trust, respect, commitment and partnership from the community, other organizations, elected officials, other executives, managers and employees

·        A proven leader with a track record of successfully managing and improving quality assurance in a complex human services organization, specifically in public assistance programs

·        Knowledgeable and have detailed understanding of the public assistance programs and how to meet program performance standards

·        Successful in managing workflow and process improvement in integrated public assistance programs

·        A leader who has demonstrated collaboration with the community and other departments within a human services environment, including Child Welfare, Employment Services, Fiscal and Administration

·        A results-oriented leader who has exceptional problem-solving skills and abilities and can guide others in achieving measurable outcomes

·        A great communicator and listener with the ability to speak and articulate effectively to diverse audiences, including staff, professional, business, industry and citizen groups

·        Extensively experienced in managing a large and diverse staff in public assistance programs

·        Experienced with Human Resources in a public sector environment, including the development and maintenance of positive relationships with labor organizations and advocacy groups

·        Experienced in developing strategic plan strategies and measuring outcomes

Life in San Mateo County provides a picturesque setting, combined with an incredible array of activities which truly represent the California lifestyle at its finest. Bordered on the west by the majestic Pacific Ocean, to the north by San Francisco, to the east by the scenic San Francisco Bay, and to the south by the world famous Silicon Valley, San Mateo County offers a wide range of recreational pursuits, economic opportunities and numerous attractions. The 758,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space, and a geographic location in the heart of the San Francisco Peninsula. San Mateo County government provides a full range of services with a workforce of over 5,500 employees in 23 agencies and departments, and a budget of approximately $2.4 billion.


Final Filing Date: April 12, 2018

To learn more about the position and to apply online, visit our website at Applications are only accepted online. EOE

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply


To learn more about the position and to apply online, visit our website at Applications are only accepted online. EOE