Temporary Resident Officer (TRO)

Job Type

Full Time


Minimum: $63,918



Application Deadline



1251 Avenue of the Americas
New York
United States


Position Title: Temporary Resident Officer (TRO)

Section: Immigration

Location: Consulate General of Canada, New York

Position no: 408546

Level: LE-06/07

Starting salary for LE-06: $63,918 (plus benefits)

Competition no: 2018-18

Date posted: August 23, 2018

Closing date: September 9, 2018

Employment Tenure: There is one (1) position available on an indeterminate basis. This competitive staffing process may be used to create an eligibility list of qualified candidates for this position with various tenures, including indeterminate, term, assignment/transfer, and/or acting opportunities at the Consulate General of Canada in New York, which might arise in the 12 months following the completion of this competition.


Open to:

1.     Persons living in the tri-state area of New York and whose applications are received by the closing date.

2.     Employees of the Embassy of Canada in Washington D.C. and of any Canadian Mission in the United States. Relocation will not be paid in any circumstances.

3.     Spouses and dependents of Canada-based staff at the Consulate of Canada in New York and the Permanent Mission of Canada to the United Nations.

All applicants must:

  • Meet all of the essential qualifications stated below.
  • Have independent work authorization in the U.S. and status in accordance with U.S. protocol directives for foreign missions.
  • Reside in the United States.
  • Submit a cover letter by the closing date. The cover letter must not exceed 1500 words and must specify, using concrete examples, how you meet the essential qualifications of language, education and experience for this position. All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Summary of Duties:

Under general supervision, implements Canadian immigration policy and objectives; assesses applications for temporary resident visas and permits; provides management assistance and may supervise staff; participates in promotion and recruitment activities; prepares reports and studies on immigration-related issues; represents the immigration program in contacts with nationals, host country officials and international organizations; performs other duties as required.

Condition of employment (must be met):

  • This position is hired at the LE-06, Case Analyst level. In order to advance to the LE-07 TRO level (starting salary for a LE-07: $77,918), the candidate must have:

a)  A minimum of 6 months experience performing non-immigrant work at the LE-06 level.

b)  A fully satisfactory performance appraisal. In addition to this, there can be no problems noted in the individual’s personnel and security files.

c)   Successful completion of a training course in Ottawa.

  • Designation is mandatory for this position. Officers who are unable to meet the designation requirements and all other conditions of employment may be dismissed.
  • The successful candidate will be required to obtain Government of Canada Reliability Status (RS) security verification.


Essential qualifications:

Candidates must demonstrate clearly in their letter how they meet the essential qualifications listed below. Please be specific and provide examples for each of the qualifications:

Language Requirement:

  • Ability to read, write and speak English fluently.



·        A minimum of a 3-year degree from an accredited college or university.



1)   A minimum of five years of relevant corporate or government experience within a team environment within the past 10 years; and

2)   A minimum of one year of work experience, within the past 3 years, in any of the following ;

·          Immigration case analysis; or

·          Interpreting and applying immigration-related legislation, regulations or official policy.

Rated requirements:


·          Knowledge of Canadian immigration law, policies and procedures; and

·          Knowledge of laws, society, customs and documentation in the USA.



·        Ability to analyze, evaluate and exercise sound judgment and decision making based on immigration legislation;

·        Ability to plan and organize work flow;

·        Ability to work under pressure;

·        Ability to lead and direct;

·        Ability to use Microsoft Office Suite, i.e., Excel, Word, Outlook, Power Point and general computer skills ; and

·        Ability to  prepare and deliver oral presentations;

·        Ability to plan events and effectively communicate with clients and stakeholders using social media.


Personal Suitability:

·        Adaptability and flexibility;

·        Client focus;

·        Integrity reflective of Government of Canada standards of values and ethics and privacy protection ;

·        Effective interactive communication;

·        Sound judgement;

·        Proven team player; and

·        Initiative.


Asset Qualifications:

·          Proficiency in French (reading, writing and speaking).


Selection procedure:

The staffing process will consist of a review of all applications to ensure that applicants meet the essential requirements.  Please note that failure to meet any of the essential requirements eliminates candidates from further consideration in the competition. Only those applicants who meet these will be contacted by the Human Resources Section for an interview or other form of assessment of the Rated Requirements. 


The assessment may include an interview, a written test and other tests that will consist of a series of questions designed to evaluate each applicant's knowledge, abilities and personal suitability for the position.

The Consulate General of Canada offers a competitive salary, generous leave and a strong benefits package to include medical, dental, long term disability, and a pension plan to name a few.


The Consulate General of Canada is committed to conducting inclusive, barrier-free selection processes.

Method of application:

Apply via: http://www.wfca-tpce.com/vacancyView.php?requirementId=2620&source=PO by the closing date.

In completing their applications, candidates will confirm that they meet all the essential requirements and take care to relate their work experience to the position description and indicate the position number.

All submissions must be electronic; hard copy applications will not be accepted. Please indicate the competition number on all correspondence.

Operational Requirements

· Normal hours of work for this position are in accordance with the Locally Engaged Staff (LES) regulations of 37.5 hours per week.

· Willing and able to work occasional overtime, as required.

· Willing and able to travel domestically and internationally as required.


The Consulate General of Canada offers a competitive salary, generous leave and a strong benefits package to include medical, dental, long term disability, and a pension plan to name a few.

Level of Language Proficiency

Language Requirement:

  • Ability to read, write and speak English fluently. 

Professional Level


Minimum Education Required

4-year degree