Project Manager, Training Initiatives

Job Type

Full Time




New York
New York
United States


Project Manager, Training Initiatives      

In May of 2015, the New York City Housing Authority (NYCHA) launched NextGeneration (NextGen) NYCHA, a ten-year strategic plan to protect and preserve New York City’s public housing. NextGen NYCHA is built upon a vision to create safe, clean and connected communities. As part of NextGen NYCHA, the Community Engagement and Partnerships’ (CEP) Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents’ increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development. 

NYCHA has implemented a Zone Model approach, which leverages NYCHA’s and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this new approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA’s spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services – better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods. 

REES is seeking a dynamic Project Manager, Training Initiatives to support and grow the award-winning NYCHA Resident Training Academy (NRTA) and other high-priority training partnerships and play a key role in shaping and executing NYCHA's economic opportunity platform. 

Reporting to the Assistant Director of Adult Education and Training, the responsibilities of the Project Manager, Training Initiatives include, but are not limited to the following: 

1. Develop, execute and grow new training initiatives based on residents’ needs and market opportunities.

2. Contribute to the creation of systems, processes and collaborations to connect NYCHA residents to existing high quality relevant training programs. 

3. Serve as point person for recruitment and outreach effort for the NRTA and other high-profile training initiatives.

4. Manage day-to day operations including outreach, recruitment, coordination among training partners, pre-screening, data collection, post-training job placement at NYCHA and with NYCHA’s vendors, reporting, evaluation and communications to a variety of stakeholders. 

5. Use data to determine the most effective ways to conduct outreach and recruitment.

6. Set up systems to ensure effectiveness and efficiency of outreach and recruitment efforts citywide. 

7. Coordinate with non-profit training partners on regular phone calls and meetings as needed to ensure seamless customer experience and the continuation of a high impact, relevant employer-linked training.

8. Analyze program metrics and outcomes to identify opportunities for increased operational efficiencies improving resource allocation and customer experience. 

9. Coordinate internally with NYCHA’s Human Resources Department to ensure integration with NYCHA’s hiring needs and current employment practices. 

10. Provide support to the Assistant Director of Job Generation to ensure the placement and retention of NRTA program graduates into jobs with NYCHA vendors and contractors. 

11. Set up ongoing systems to evaluate the effectiveness of the NRTA and other training initiatives.

12. Utilize data and findings from surveys to improve the NRTA experience for all key stakeholders. 

13. Oversee the development of a network of NRTA alumni to support participant outcomes and improve program operations.

Minimum Qualification Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Education and Experience Preferred

1. Master’s Degree in public policy, public administration, education, management, sociology, business or a related field is preferred. A Bachelor’s Degree is required. 

2. A minimum of 3-5 years of full-time work experience in positions with increasing levels of responsibility.

3. Excellent customer service and entrepreneurial spirit. 

4. Proven project management skills with the ability to execute and deliver on multiple projects and meet deadlines.

5. Experience in the workforce development field and/or in positions focused on low-income communities.

6. Proven experience managing successful and diverse teams, coordinating complex projects to achieve stated objectives, developing systems and applying best practices.

7. Proven experience and interest in creating and managing public-private partnerships. 

Skills Desired 

1. Exceptional project management, organizational, analytical, quantitative and qualitative skills.

2. Excellent verbal and written communication skills; strong attention to details. 

3. Entrepreneurial, self-starter.

Interested candidates may submit cover letter and resume to Search for JOB ID# 316574.

We thank all applicants for their interest in the New York City Housing Authority (NYCHA) but only those selected for an interview will be contacted.

The New York City Housing Authority is an equal opportunity employer

Professional Level

None specified

Minimum Education Required

No requirement