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Job Readiness Coach


Position Overview

This professional position provides job readiness coaching to participants across various programs through high-quality, dynamic workshop facilitation either in in-person or remote group sessions or through structured web-based learning tools. The Coach must be knowledgeable of different career paths and committed to helping customers become “job ready” to realize their employment-related goals. The Coach must be able to assist job seekers in identifying and enhancing their job skills and improving their resumes and to ensure they are adequately prepared for job interviews. The Job Readiness Coach must be able to build rapport with all job seekers and demonstrate excellent facilitation, organizational, and problem-solving skills. This position also requires the ability to collaborate with all staff within the MOED’s One-Stop Career Centers and satellite offices. 


Essential Duties and Responsibilities

·        Facilitate job readiness training to help increase the city’s employment rate and number of residents earning a family-supporting wage

·        Develop lesson plans and implement a job readiness curriculum to educate job seekers on employability skills that will enable them to achieve their career goals

·        Provide career coaching services by telephone, in person, and/or virtually through video coaching, webinars and other web-based tools or social media platforms

·        Develop and implement effective coaching strategies to help customers overcome employment-related challenges;

·        Facilitate and deliver job readiness instructions in a classroom or group setting

·        Provide information and guidance on suitable career paths based on customers’ skills, qualifications, interests, and experience

·        Conduct pre- and post-assessments to assess customers’ skills and abilities and provide feedback on test results

·        Assist with developing resumes and cover letters, identify opportunities for employment, and assist with the application and interview process;

·        Instruct customers how to use job-related aides, web-based tools, and other learning resources

·        Provide coaching and career counseling to job seekers in job search, career development, retention and advancement strategies

·        Input job seeker activities in appropriate data tracking system

·        Perform other related duties, as required 


Knowledge, Skills, and Abilities

·        Knowledge of employment and training practices that help low-wage residents advance to high wage jobs

·        Excellent knowledge of vocational and educational providers and services

·        Knowledge of workforce development services and programs

·        Knowledge of structural challenges that make it difficult for unemployed residents and low-wage workers to obtain and retain employment 

·        Knowledge of Management Information Systems 

·        Ability to communicate effectively both orally and in writing, and make presentations to diverse group of job seekers

·        Ability to use word processing, spreadsheet, and database applications (i.e., MS Word, Excel, Access, etc.)

·        Ability to lead instruction remotely using web-conferencing platforms, such as WebEx, Zoom, or MS Teams

Required Education and Experience

·        Experience teaching or providing instruction preferred

·        2 years of experience in Human Services, Education, Social Services, Vocational or Rehabilitation Services to customers/clients


Additional Requirements:

·        Access to a computer or laptop with a microphone, camera and high-speed internet capabilities

·        Ability to pass a mandatory criminal background check and drug screen

·        Ability to work hybrid schedule (telework and onsite as scheduled for operational needs)


Interested applicants may apply via this link.

 

City of Baltimore, Mayor’s Office of Employment Development is an Equal Opportunity Employer and Service Provider



Position Overview

This professional position provides job readiness coaching to participants across various programs through high-quality, dynamic workshop facilitation either in in-person or remote group sessions or through…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Temporary
  • Start Date
    May 17, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Professional

Salary

$50,000 - $55,000

Benefits

No Benefits

No Benefits

Level of Language Proficiency

English

English

Location

Temporarily Remote
Work must be performed in or near Baltimore, MD
Associated Location
100 W 23rd St, Baltimore, MD 21218, USA

How to Apply

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