Chinese Translator, Bureau of Communications

Job Type

Full Time


Minimum: $45,215
Maximum: $72,572



Application Deadline



42-09 28th Street
Long Island City
United States


Job Description

With over 6,000 staff and a budget of $1.6 billion, the New York City Department of Health and Mental Hygiene is the nation's premier city health agency. Within the Health Department, the Office of External Affairs' Publications and Language Access unit works to ensure that differences in language, culture and literacy do not create barriers to health care access. The unit's main mission is to coordinate language services for the agency. The agency has more than 100 programs that protect and promote the health of the world's most culturally and linguistically diverse city. Each of those programs relies on the communications unit to create, edit, design and translate critical messages to the public.


Reporting to the Translation Manager, the Chinese Translator's duties include but are not limited to:

--Supporting the Agency in its efforts to comply with Local Law 30: The Citywide Policy on Language Access to ensure the effective delivery of City Services and meaningful access to City programs and activities for all City residents regardless of their proficiency in English.

--Improving outreach to diverse communities throughout New York City via the establishment of collaborative working relationships with community-based organizations throughout New York City.

--Providing input on cultural and linguistic issues related to the development of communications materials for diverse New York City audiences with outreach to community-based organizations, other City Agencies, and constituents.

--Acting as liaison with programs and external partners such as community-based organizations regarding documents translation on many different languages for New York City residents as needed.

--Assisting in the development of resources and recommendations to improve the effectiveness of agency language services across New York City neighborhoods/communities.

--Providing guidance and support for programs using document translation services for materials and pamphlets that go to New York City residents.

--Translating a vast range of communication materials (booklets, fact sheets, press releases, press updates, social media posts and ad campaigns) into Chinese for distribution to community-based organizations.

Assisting in editing public-facing materials for easy comprehension, style and consistency, and managing translations into appropriate languages.

Minimum Qual Requirements

Converse and write fluently in English and any two of the major Chinese dialects. In addition:

1. Two years of full-time experience in translating any two of the major Chinese dialects - conversational Cantonese, Mandarin, oR Taiwanese into English, and vice-versa in a practical setting; or

2. A satisfactory equivalent.

Preferred Skills

--Bachelor's degree from an accredited college or University.

--Excellent judgment, editing, writing and interpersonal skills

--Ability to communicate complex messages clearly and simply to highly diverse New York City audiences

--Native fluency in Chinese

--Experience and /or education as an English-to-Chinese translator

--Strong organizational and problem solving skills

--Positive attitude and team oriented outlook.

Additional Information


Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license. 

• Proof of Education according to the education requirements of the civil service title. 

• Current Resume  

• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment.  By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements. 

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Level of Language Proficiency

Conversational Cantonese, Mandarin, or Taiwanese

Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply

To Apply

Apply online with a cover letter to In the Job ID search bar, enter: job ID number # 371811.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.