0941 Director of Communications, SFPUC

Job Type

Full Time


Minimum: $149,916
Maximum: $191,308



Application Deadline



525 Golden Gate Avenue
San Francisco
United States



0941 Director of Communications, SFPUC

Salary: $149,916.00 - $191,308.00/year

Deadline: 11/9/2018

Full job description and to apply, visit: https://www.jobapscloud.com/SF/sup/bulpreview.asp?R1=PBT&R2=0941&R3=903120


The Director of Communications will be responsible for all functions and activities of the Communications Division of the External Affairs Bureau.  

The Director of Communications will provide leadership and direction in developing new communications programs and establishing organizational policies, priorities, and objectives; and direct and coordinate a comprehensive public and community relations program. As part of the External Affairs Management Team, the Communications Director will be expected to function at the highest level of management and provide highly specialized professional functions within the Bureau and Agency. The position will work directly with the External Affairs Directors to refine the Bureau's strategies, planning processes, and implementation methods for maximizing positive public and stakeholder relations. In addition, the Communications Director works directly with the SFPUC Executive Team, Mayor's Office to provide leadership and strategy on highly visible communications matters.  

The Director of Communications will manage several direct reports, contracts, lead internal collaboration with Executive members and managerial staff of the SFPUC Water, Power, and Wastewater Enterprises and lead strategic, cross-sector partnerships to advance agency communications related priorities. This position advises the General Manager and Assistant General Managers across the Agency on communications matters and is responsible for crisis management related to communications. In addition, the position is responsible for identifying opportunities to get positive visibility, public education, and media for the SFPUC. The Director will establish and maintain a broad and deep network at all levels across the SFPUC and other city agencies.  

The ideal candidate for the Director of Communications position is smart, pays attention to detail and follows up, is a strategic thinker, who is quick, collaborative, intellectually curious, who is a strong relationship builder, effective communicator, big picture thinker, as well as able to promote SFPUC’s projects and programs. We are looking for someone who can roll up their sleeves and do the work that needs to get done in addition to being able to delegate as appropriate. The ideal candidate demonstrates commitment to being a team player, brings enthusiasm to the SFPUC, and is able to ensure timely and within budget production, marketing and distribution of effective communications that fully utilize existing and emerging technologies.  

San Francisco’s Public Utilities Commission is seeking a confident, results-oriented leader and manager who is passionate about the environment and public service. The ideal candidate will stay current with best practices and trends in managing power operations groups and lead the program to maximum efficiency so that the customer, City and department goals continue to be met. They will also enjoy working in a fast-paced, supportive environment where collegiality, professionalism, teamwork, and an appreciation for fun are valued.  

The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to role of the Director of Communications at SFPUC:  

Relationship Management – Leverages outstanding communication skills to build open, honest, and respectful relationships, developing networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Engages and works collaboratively with the active unions, diverse neighborhoods, other departments and the PUC’s Executive Team

Strategic Planning – Formulates objectives and priorities, implements plans, and allocates resources to achieve the long-term goals of the organization. 

Business Acumen - Leverages business concepts, terms, and tools to achieve desired outcomes and develop sound budgets and plans surrounding the financial and operational functions of the organization

Change Management – Provides active and visible sponsorship for change initiatives in order to drive the adoption and usage of new solutions to fully realize organizational benefits and project objectives

Accountability – Inspires trust by acting with integrity, honesty, and fairness. Holds self and others to their roles and responsibilities. Acts as a responsible steward of the resources entrusted to the SFPUC

Risk Management – Identifies, assesses, and mitigates operational, financial, legal, or health and safety risks impacting the organization's achievement of strategic goals and objectives

Talent Management – Builds and develops a highly-skilled workforce based on organizational goals, budget considerations, and staffing needs. Creates succession planning strategies to address an aging workforce

Innovation – Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Voices opinions, remaining open to feedback, diverse perspectives, and embraces opportunities for improvement and change

Safety Excellence - Actively promotes a safety culture of the highest standard by allocating resources, ensuring compliance, and creating policies aligned with industry best practices


1. Possession of a baccalaureate degree from an accredited university or college in Communications, Media, Journalism, Public Relations, Advertising, Marketing Public Affairs, or a closely related field; AND

2. Four (4) years (equivalent to 8,000 hours) of managerial experience in communications, marketing or media relations, in a large, complex organization. Qualifying experience must include supervising employees.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Compensation and Benefits: The normal annual salary range is $145,548.00 - $185,744.00/year. Appointment above the maximum of the normal salary range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.

In addition to a competitive salary, the City and County of San Francisco offers flexible benefit plans with pre-tax elections which include: medical and dental insurance; retirement plan; deferred compensation plan; Social Security; long-term disability plan; life insurance; management training program; eleven (11) paid holidays annually; five (5) floating holidays; depending on years of service, ten (10), fifteen (15), or twenty (20) vacation days annually; and may earn up to 100 hours paid administrative leave annually.  

Professional Level


Minimum Education Required

4-year degree