Homeless Services Continuum of Care Planner

Job Type

Full Time


Minimum: $61,040
Maximum: $74,278
Details: annually plus excellent benefits




795 Massachusetts Avenue
Room 309
United States


This position provides professional expertise and interpretation of U.S. Department of Housing and Urban Development (HUD) regulations for the Cambridge Continuum of Care (CoC) providers and others.  It requires significant communication and reporting capabilities. Within the context of the CoC service system for homeless and near-homeless families and individuals, this position will work as part of a team to assure a variety of housing options and related services. It will utilize data and information to work with funders, community agencies and other City staff to maintain funding and other resources, to assess the need for new alternatives and to plan for and develop new resources. This position participates in a variety of cross-departmental collaborations and provides information and expertise to support the City’s response to housing instability and homelessness. This position operates as part of a professional staff team consisting of contract and grants managers, information specialists and others.

Continuum of Care Responsibilities:

  • Communicate and collaborate with broad range of nonprofit partners, City departments and other stakeholders to ensure compliance with HEARTH Act regulations, increase system efficiency and improve outcomes for clients;
  • Conduct and oversee the annual Point in Time Homeless Census Count to ensure compliance with federal reporting requirements defined by HUD;
  • Update and maintain CoC Policies and Procedures, written standards and other governance documents;
  • Convene and facilitate meetings for the Cambridge CoC, including CoC Board, Homeless Services Planning Committee and various subcommittees;
  • Research and review best practices and evidence-based programs relevant to provision of homeless services;
  • Represent the CoC in a variety of meetings of related local, regional and state committees as requested, and conduct outreach to increase engagement with community stakeholders; 

Data Collection and Reporting Responsibilities:

  • Utilize the HMIS database to analyze data and produce required project and system-level reports;
  • Enter data using HUD’s e-Snaps and HDX (Homeless Data Exchange) platforms and any additional software released relevant to this position;
  • Maintain citywide data and information related to the scope of homelessness or near homelessness in Cambridge. Provide such information to funders, decision makers, service providers and to the community as requested;

Annual CoC Application Process Responsibilities:

  • Manage and coordinate the annual competitive application process for CoC Program funds;
  • Work with CoC and departmental leadership to define funding priorities and strategies;
  • Provide limited technical support to applicants;

MINIMUM REQUIREMENTS: Bachelor’s degree in related field or 5 years relevant work experience required. Experience working with HUD a plus.  

Knowledge, Skills and Abilities:

  • Proficiency in personal computer skills such as Microsoft Office Suite;
  • Strong familiarity with Cambridge community, service systems and the various types of local, state and federal funding sources for housing and homeless services;
  • Proven ability to manage shifting priorities, multiple projects and meet deadlines;
  • Ability to read and interpret HUD and other pertinent federal regulations and effectively disseminate related information;
  • Excellent written and verbal communication skills;
  • Strong analytic skills;
  • Ability to adhere and commit to established workplace behavioral guidelines.


HOURS OF WORK:            37.5 hour position – 8:30 a.m. to 8:00 p.m. Monday; 8:30 a.m. to 5:00 p.m. Tuesday through Thursday; 8:30 a.m. to Noon Friday (some evening hours required).


excellent municipal benefit package

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply


Submit both your resume and letter of interest via email to: employment@cambridgema.gov or to Personnel Dept, Room 309, City Hall, 795 Massachusetts Avenue, Cambridge MA 02139. Fax 617-349-4312. Resumes and letters of interest requested by 12/10/18. Position will remain open until filled. We are an AA/EEO Employer.