The Career Navigator will provide career counseling services for participants in the Hire Up transitional jobs program. Services include goal setting, career counseling, assessment, employability development planning, motivational and world-of-work workshops, job development, and job placement. The Career Navigator will lead in person and/or virtual group and individual sessions. They will help participants create their own work and life goals (for example, finding a job, accessing technology, managing finances, or getting connected to additional education or training). They will also facilitate peer-to-peer support among participants.
Hire Up is a transitional jobs program designed to aid disadvantaged job seekers in the city's economic recovery from the COVID-19 crisis. MOED will partner with other city agencies and nonprofit organizations with workforce needs on projects that might otherwise be unstaffed. Hire Up serves a dual purpose: (1) providing transitional work to help residents get back to work and earn critical wages to meet basic needs after a period of unemployment or underemployment, and (2) improving city services. The initiative will benefit all city residents, as well as city visitors, by making parks, streets, recreation centers, and public events cleaner, safer, and more welcoming.
Hire Up will provide short-term subsidized employment and occupational training to unemployed and underemployed Baltimore residents. MOED seeks to serve at least 500 residents through the program. MOED will screen applicants and provide workforce supports, including career navigation, throughout employment. MOED will assist with placement into unsubsidized employment following program participation. Occupational training will be available for program participants who wish to advance their skills and obtain credentials.
The ideal candidate will have experience in career counseling, job readiness, or other workforce development or related fields. They will have excellent interpersonal skills, empathy, and an ability to interact professionally with individuals from racially and economically diverse backgrounds. They will have the ability to provide career navigation and goal-setting support in individual and group sessions, in person and virtually.
Essential Duties and Responsibilities
· Maintain updated information on programs and services available for participants
· Help participants set and achieve work and life goals using a science-informed coaching model
· Conduct group and individual career exploration and goal-setting sessions
· Provide comprehensive case management and conduct individual and group assessment sessions with program participants to facilitate their transition to regular full-time or part-time employment, training, and/or post-secondary education
· Assist participants with educational and employment resources in the Baltimore metropolitan area
· Maintain updated case notes on all participants
· Provide counseling support to both participants and employer to ensure job completion and positive termination/placement
· Develop and maintain a collaborative relationship with MOED, employer partners, local organizations, and business stakeholders in an effort to link customers to workforce resources and employment support services
· Perform outreach activities to generate job opportunities for participants, schedules interviews, and follow up with participants and employers
· Work with designated staff to collect data for funders, including but not limited to exit surveys, quarterly surveys, customer satisfaction surveys, and employer satisfaction surveys · Three years of experience providing supportive services or experience working with the employer community
· Or any equivalent combination of education and experience
· Access to a computer or laptop with a microphone, camera and high-speed internet capabilities
· Ability to pass a mandatory criminal background check and drug screen
· Ability to work hybrid schedule (telework and onsite as scheduled for operational needs)
Interested applicants may submit their resume this link.
City of Baltimore, Mayor’s Office of Employment Development is an Equal Opportunity Employer and Service Provider
The Career Navigator will provide career counseling services for participants in the Hire Up transitional jobs program. Services include goal setting, career counseling, assessment, employability development…