Senior Advisor (356478)

Job Type

Full Time


Minimum: $70,286
Maximum: $88,000




42-09 28th Street
New York
United States


The Division of Mental Hygiene of the New York City Department of Health and Mental Hygiene is recruiting an Implementation and Improvement Research Associate for the Bureau of System Strengthening and Access (BSSA) in the Mental Health Innovation Lab (MHIL).The Mental Health Innovation Lab evaluates, disseminates, and advises on the use of evidence-based best practices, provides hands-on support regarding use of implementation and improvement science to close treatment gaps, promote prevention, to support better data utilization.

A major initiative of the MHIL is the Connection to Care (C2C) program. To increase positive outcomes for vulnerable New Yorkers in their communities and identify effective new strategies for addressing the mental health at the community level, the Mayor’s Fund to Advance NYC, the Mayor’s Office for Economic Opportunity (NYC Opportunity), and the Department of Health and Mental Hygiene (DOHMH) developed Connections to Care (C2C). This five-year, $30M initiative tests a model of partnerships between 15 community-based organizations (CBOs) paired with a licensed mental health provider (MHPs). Through this partnership, CBO staff receive ongoing training and coaching in a core set of mental health skills (Screening, Mental Health First Aid, Psychoeducation and Motivational Interviewing) that are incorporated into daily programming at the CBO. These skills are used to promote the well-being and mental health of program participants and refer those in need of more in-depth clinical care to services at the MHP.

The core C2C mental health skills and model have preliminary evidence of impact from prior studies in the field. Through C2C, DOHMH and its partners seek to advance the level of evidence through a quasi-experimental third party evaluation.   

The Senior Advisor oversees all aspects of the testing of C2C model. This involves ensuring high-quality implementation of the model, managing data collection from the CBOs (also referred to as vendors or contractors), providing strategic leadership for an overall technical assistance and learning network strategy, and ensuring data from implementation informs decision making and contributes to our understanding of the model as part of a 3-year evaluation of the model. This also includes researching and adapting tools to accurately assess and improve quality implementation and measure capacity of CBOs to tailor interventions to specific implementation contexts. This position reports to the Director of Implementation and Improvement in the Mental Health Innovation Lab within the Bureau of Systems Strengthening and Access (BSSA) at DOHMH in Long Island City, Queens. This position will be co-located at DOHMH and the Mayor’s Office for Economic Opportunity.

In this position, you will:

–Ensure the C2C model is implemented with fidelity at contracted organizations.

– Develop and adapt research-based processes and tools to collect and use data to inform improvement and advance high quality implementation of the model across the CBO sites.

-Conduct site visits with the contracted organizations to review providers’ data reports and collect additional qualitative data.

–Analyze program data to: 1) provide feedback and technical assistance to the contracted organizations to effectively implement with fidelity and quality, 2) inform adaptations and improvements to the model across sites, 3) inform the design of plans for sustaining and scaling C2C, and 4) build knowledge of how to best implement task-shifting approaches in NYC.

–Regularly conduct scans of the literature and apply relevant implementation and best-practices research findings to program design, evaluation and technical assistance strategies.

–In collaboration with contracted TA providers and DOHMH content experts, contribute from a research-based perspective to the development and execution of the overall technical assistance and learning network. This includes supporting learning and program improvement, and leveraging research and learning from sites.

-Package and disseminate findings through conferences, webinars, and trainings for internal and external audiences.

–Liaise with stakeholders including Mayor’s Fund, NYC Opportunity, and CBOs on issues of implementation, evaluation, continuous quality improvement, and sustainability.

–Coordinate with external evaluation partners to support data collection efforts and contribute to technical articles and publications.

–Additional DOHMH-related duties as necessary.

Minimum Qual Requirements

For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.


Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

GroupBox1–Master’s degree from an accredited college or university with a specialization in public health or related social science field

–5+ years’ work experience working in mental health and/or substance use, applied research, or related area

–Strong analytical ability and writing skills

–Demonstrated success at building partnerships

–Familiarity with mental health policies and programs, including experience managing the design and/or implementation of community mental health service models

–Understanding of program design and evaluation, and experience applying evidence-based or evidence-informed practices in community settings

–Experience overseeing the implementation of a health or social services intervention model through managing a grant or portfolio of grants or contracts

- Experience researching or providing training, coaching, or supervision in one or more of the core C2C skills

–Experience implementing or overseeing social service programs, preferably in NYC community based organization(s)

–Flexibility to meet multiple and changing demands

–Organized, detail-oriented, with demonstrated initiative, persistence, and positive attitude

–Well-developed interpersonal and team working skills

–Enthusiasm, humor and optimism are a plus.

Additional Information


Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license. 

• Proof of Education according to the education requirements of the civil service title. 

• Current Resume  

• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment.  By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements. 

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

To Apply

Apply online with a cover letter to In the Job ID search bar, enter: job ID number # 356478.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Professional Level


Minimum Education Required

Master's degree