Development Operations Coordinator

Job Type

Full Time


Minimum: $60,000.00
Maximum: $85,000.00
Details: Commensurate with experience



Start Date:


Application Deadline:



19 West 44th Street
suite 1701
New York
New York
United States


NRI seeks a full-time Development Operations Coordinator who will be solely responsible for maintaining the Institute’s Salesforce database and the various software and payment integrations. Together, these systems serve as the information hub for all fundraising and event operations. The Development Operations Coordinator is also responsible for executing the direct mail program, providing financial reporting and campaign analysis, and assisting the development staff in outreach, logistics, marketing, follow-up, and event support. The ideal candidate for this position has a start-up mindset, a knack for innovation, a penchant for creative problem solving, and is organized, self-motivated, entrepreneurial, and fervently supportive of the conservative principles that William F. Buckley Jr. championed. Knowledge of and a commitment to the broader conservative movement, an understanding of William F. Buckley Jr.’s legacy, and familiarity with NR magazine—its writers, content, and historical significance—is also important. The Development Operations Coordinator will always be looking for ways to improve on operations efficiency, data integrity, and list performance. A strong grasp of database fundamentals and statistical analysis is key.

The Development Operations Coordinator will report to Lindsay Craig, President of National Review Institute, and work closely with NRI’s development team, and Doug Schneider, Managing Partner with American Philanthropic (NRI’s development consultant). NRI is a fast-paced, dynamic work environment and is currently experiencing rapid growth and programmatic expansion. The Development Operations Coordinator is central to all NRI development and fundraising operations.


Database Administration

  • Oversee NRI’s Salesforce administration, including onboarding users, setting and maintaining security and user privileges, creating workflows, and integrating and managing other systems (Marketing Cloud, Soapbox, iATS Brickwork, ClickNPledge);
  • Manage all Salesforce related data, including, but not limited to, uploading and inserting data, merging accounts and contacts, creating campaigns to track various revenue streams, events, and donor pools;
  • Keep donor information and donations up-to-date; and
  • Create reports and dashboards (daily, weekly, monthly, yearly, and ad-hoc) for financial and revenue tracking, donor list management, and development officers’ follow-up activities.

Development Coordination

  • Maintain updated, accurate donor and prospect portfolios for NRI’s President, NR’s Vice President, and Regional Development Officers;
  • Work closely with Events Coordinator and Regional Development Officers to pull and segment lists of donors, prospects, and coalition members as part of general list management;
  • Provide regular updates and timely accounting of donors, giving amounts and histories for both calendar and fiscal years;
  • Track $1K+ donors to determine membership status and giving level in NRI’s 1955 Society, distribute and coordinate member benefits, and assign to individual portfolios; and
  • Assist, as needed, at fundraising and donor cultivation events, the annual William F. Buckley Jr. Prize Dinner, and biennial Ideas Summit.

Direct Mail Management

  • Manage both house-file and prospecting direct mail campaigns, digital campaigns (including website and emails), and various other mailings;
  • Pull mailing segments from Salesforce to test on each mailing, and track performance of each segment;
  • Coordinate production timeline, printer, mail house, and caging service for each mailing, including pulling and cleaning matchback lists; and
  • Help format and edit copy, and assist with the design, editing, and proofing of all mail package components.

Required Technical Skills: Salesforce and SOQL, Excel, PowerPoint, Word, HTML, WordPress

Qualifications: Two to three years’ work experience in a technical or fundraising field, Salesforce Certified Admin status appreciated, but not required


Competitive benefits package including: Medical, Dental, Vision, Life, 403(b)

Level of Language Proficiency

Language: English

Required Technical Skills: Salesforce and SOQL, Excel, PowerPoint, Word, HTML, WordPress

Professional Level


Minimum Education Required

4-year degree

How To Apply

Applicants should send a resume and cover letter to and list “Development Operations Coordinator” in the subject line. The cover letter should explain how the applicant’s skills, experience, and future goals relate to the position and National Review Institute.