IT Accessibility Coordinator

Job Type

Full Time


Minimum: $50,000
Maximum: $70,000
Details: $50k-$70k/year with an excellent benefits package



Start Date



1825 Southwest Broadway
United States


Portland State University (PSU) is a thriving campus of 27,000 students in downtown Portland, easily accessible by bike and public transit and surrounded by many restaurants, food carts, parks, and local businesses. PSU is committed to offering opportunity to students from a variety of backgrounds, and prides itself on providing access for low-income and nontraditional students. Our motto to “let knowledge serve the city” reflects our dedication to finding innovative, sustainable solutions to local and global problems. Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed culture scene.

PSU’s Office of Information Technology (OIT) empowers students, faculty, and staff through technology, and has been ranked on the Computerworld Best Places to Work in IT in the nation for two years running. Our number one value is our employees: we support a culture of inclusion, actively encourage a healthy work-life balance, and strive to support our employees professionally and personally. PSU offers an impressive tuition discount and we encourage our staff to take advantage of this, be it for pursuing a degree or personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract more of the same. Read more about why we’re a great place to work at

Within OIT, Academic & Technology Services (ATS) facilitates the use and understanding of technology to connect the campus’s needs with the best IT solutions. Our support teams are the first stop for tens of thousands of campus community members in need of technology assistance each year. The ATS teams are customer-focused and have specializations in the design, planning, deployment, support, and administration of the core academic and business tools as well as technology-driven learning spaces.

In this position, you will be the primary accessibility technology expert for campus with responsibility for the support, technical direction, assessment, and implementation of new and existing technologies at Portland State University. As part of it’s core values, PSU is committed to “promote access, inclusion, and equity as pillars of excellence.” This position will be a direct representative and architect of that ethos through their work to ensure University technologies are in compliance with State and Federal accessibility requirements, as well as the institution’s commitment to access, equity, and Universal Design.

Housed in the Office of Information Technology (OIT), this position will collaborate extensively with campus accessibility advocates including: the ADA/504 Coordinator in Global Diversity and Inclusion, the Office of General Counsel, the student Disability Resource Center, University Communications, Human Resources, the Office of Academic Innovation, and more.

An overview of the job duties for this position are as follows:

Develop Accessibility Capabilities-

Take a leading position within the University in developing standards of practice and uniform business processes that create repeatable, prioritized, and meaningful impacts on the level of compliance of technology to accessibility standards including WCAG 2.0 Level A and AA. Organize large-scale audit and remediation projects towards these goals, and present outcomes and strategies for continual improvements towards our campus accessibility goal of Universal Design.

Universal Accessibility Coordination-

Build and maintain working relationships with all campus constituents, leading towards a defined goal of a fully accessible public web presence and other accessible technology initiatives. Continually develop understanding of accessible technologies, related laws, and common practices through the development of a diverse professional network and engagement in development opportunities to stay abreast of major trends in the field.

Training and Support of Accessible Technology-

Act as the primary web and technology accessibility trainer for the campus community ranging from academic and administrative executives to faculty and students. Build and maintain extensive resources for the campus community to reference in support of universal design. Work closely with partners and advocates to support University-wide initiatives with technology expertise and recommendations.

Evaluate Products and Services for Accessibility-

Develop tools (e.g. VPATs) and processes for evaluating technology assets, platforms, and services for their ability to comply with accessibility standards. Organize and prioritize accessibility requirements and communicate with vendors, content owners, application owners, and stakeholders to implement improvements based on impact vs. resources required.

Minimum Qualifications

  • This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
  • Bachelor’s degree, or 3 years of project management, accessibility, or web design/development experience in place of a degree.
  • Strong commitment to accessibility principles.
  • Project management skills including communication, organization, facilitation and independent decision making.
  • Experience building and maintaining relationships, problem ­solving, teamwork, and collaboration while managing multiple and sometimes competing priorities.
  • Ability to synthesize complex concepts or criteria and develop into concise written form (i.e. best-practice guidelines, project plans, policy frameworks, timelines/roadmaps, project status, executive summaries, etc.).
  • Exceptional oral communication skills including presenting in front of an audience.
  • Familiarity with the basic principles and standards used for creating accessible web sites, documents, and other digital assets.
  • Ability to communicate technical concepts and ideas to non­technical individuals.

Additional Minimum Qualification

  • Extensive experience with, and understanding of universal design principles and accessibility principles related to emerging web technologies, multimedia, and learning environments.
  • Experience providing oversight for IT accessibility solutions in a higher education environment.
  • Experience developing training and/or presentation materials.
  • Demonstrated experience assisting individuals in the application of accessibility standards and principles.
  • Hands-on experience supporting industry leading assistive technologies such as JAWS, Window-Eyes, ZoomText, and Dragon Naturally Speaking.
  • Professional experience utilizing automated accessibility audit and quality assurance tools and processes.
  • Ability to leverage data collection tools such as surveys, questionnaires, and interviews and process into compelling narratives in both written, verbal, and statistical forms.
  • Formal project management experience or certification.
  • Proven record of exceptional customer service that creates a welcoming and supportive environment.
  • Demonstrated experience working with technology vendors and service providers (procurement, implementation, modification/customization, incident remediation, etc.).
  • Creativity to review solutions and processes critically to make recommendations for continuous improvement.

Key Cultural Competencies

  • Creates an environment that acknowledges, encourages and celebrates differences.
  • Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
  • Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.


The starting annual salary rate for this position will be between $50k-$70k/year with an excellent benefits package including 95% employer paid premiums (employees and eligible dependents) and significantly reduced tuition rates for employee and eligible dependents at any of the Oregon Public Universities. After completing six full months employees are eligible to choose between our two employer paid pension programs in addition to two voluntary retirement programs. Wellness options include access to the PSU rec center at a reduced rate and free wellness programs. For a comprehensive view of all PSU benefits, visit the PSU Total Compensation Calculator page (

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

If this sounds like an exciting opportunity for you, please read the qualifications in the full job announcement and apply by clicking the link above.

If you have a disability and would like to request an accommodation in order to apply for a position or once you receive a position with Portland State University, please call 503-725-4926 or email