110 William Street, 7th Floor
SBS’ Workforce Development Division is dedicated to improving the economic mobility of all New Yorkers through delivery of quality employment and training services. The Workforce Development division manages the Workforce Innovation and Opportunity Act (WIOA) funded adult workforce development system in New York City, one of the largest in the country. SBS operates a network of Workforce1 Career Centers across the five boroughs that serves over 100,000 New Yorkers, and invests in industry informed occupational skills training for over 4,000 New Yorkers annually. In support of Mayor de Blasio’s workforce development strategy, Career Pathways: One City, Working Together, SBS procures vendors to offer industry informed trainings within in-demand, growth industries including Healthcare, Technology, Construction, Food Service, Retail and Industrial. Moreover, SBS manages programs that allow employers to manage their own training programs to upgrade the skills of their staff to support businesses and workers.
The Executive Director will report to the Assistant Commissioner of Training, Workforce Development Division.
- Manage and ensure ongoing professional development of a team of approximately 10 full time staff who manage vendors and contracts to train jobseekers and workers throughout New York City
- Through strategic and effective vendor management oversee the design, launch, and delivery of training programs in alignment with and in support of division and agency strategies, policies and procedures to achieve effective outcomes for workforce customers and positive systemic impact
- Leverage mission driven, data supported metrics to manage vendors, programs, and projects
- Provide regular and recurring programmatic analysis and reports
- Manage program budgets and oversee procurement processes for efficacy of program delivery
- Serve as a senior leader within the Workforce Development Division
- Collaborate with various stakeholders to develop policies and processes to ensure effective organizational and program management
- Coordinate internal and external partners to integrate division and agency resources to deliver industry informed, demand driven, training programs
- Represent the division and agency in meetings/events/presentations with various stakeholders including but not limited to city agencies and training participants
- Lead and participate in special projects as needed
- Promote a culture of inquiry and equity for all staff
- 5 – 7 years of program management or comparable professional experience
- An unwavering commitment to equity
- An understanding of a systems approach to service delivery
- Knowledge of sector-based training practices
- Outstanding analytical, problem-solving skills
- Critical thinker with a committed to inquiry, learning and growth
- Significant experience with vendor and partner relationship management
- Outstanding written and verbal communications skills, including formal presentation skills.
- Ability to represent the agency and confidence in presenting to senior level public and corporate leaders.
- Comfortable working in a fast-paced environment, managing multiple projects simultaneously and prioritizing projects to meet deadlines
- Proactive and collaborative style that works well in teams
- Knowledge of New York City labor market
- A baccalaureate degree from an accredited college and 5 years of full-time paid experience acquired within the last fifteen years, of advisory or administrative experience including handling of business promotion or economic problems, at least 2 years of which must have been in a managerial or executive capacity with primary focus on business promotion or urban economic planning.
Minimum Education Required