Palliative Care Outreach Worker (Community Outreach Worker)

Alameda County’s Getting the Most Out of Life/Care Partners Program is recruiting for a provisional* bilingual Palliative Care Outreach Worker.

*Bilingual Required; Cantonese or Mandarin speaking.

$56,803.50 - $67,626.00 Annually

Plus, excellent benefits!

*Provisional Appointments: For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

The PROGRAM

Getting the Most Out of Life (GMOL)/Care Partners is Alameda County’s first program focusing on life care planning. The program was established by Alameda County Health Care Services Agency in 2011, and is currently housed in Public Health Department’s Chronic Disease Program. The project has evolved to include the Care Partners pilot program, a collaboration with the In-Home Supportive Services (IHSS) Division of the Social Services Agency. GMOL/Care Partners offers culturally relevant education and support to communities who need advance care planning resources; provides Advance Directive and Physician Orders for Life Sustaining Treatment (POLST) trainings to Alameda County residents; and teaches people how to have the conversation with others about documenting medical preferences.

The POSITION

We are looking for a passionate Palliative Care Outreach Worker with the ability to establish and maintain effective working relationships with clients, families, internal staff, outside agencies, and with the general public in a variety of ethnic and cultural communities; gain confidence and obtain personal and confidential data from clients across ethnic and cultural lines, including information needed for completing Advanced Care Planning forms; and, plan and implement presentations.

EXAMPLE OF DUTIES:

Note: The following statements reflect the general duties considered necessary in order to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.

• Performs community outreach and health education activities regarding Advance Health Care Planning (ACHP) to targeted groups and/or individuals, including In-Home Supportive Services Provider orientations and Public Authority Trainings.
• Provides residents, community groups and volunteers with educational information concerning health/social service programs in Alameda County, including information about ACHP.
• Provides programmatic information to community-based providers and the general public.
• Translates educational and other resource materials for specific targeted populations.
• Assists professional staff by conducting non-clinical interviews with clients and relatives in their homes, in the field, in the office and by phone to determine the need for health and social services, following established protocols.
• Assists in the implementation of care coordination plans under the direction of professional staff, including educating and connecting clients with additional support, resources and care to help improve their socioeconomic rehabilitation conditions.
• Informs clients of available community services and may contact those agencies/community-based organizations on clients' behalf.
• Assists professional staff to advocate on client's behalf as a mandatory reporter; refers cases of neglect/abuse to the appropriate unit.
• Maintains records, prepares correspondence and confers with supervisor regarding any case problems.
• Collects and delivers (if applicable) participant's informed consent forms and/or questionnaires to designated staff.
• May perform other duties and special assignments as directed by the program supervisor.

COMMUNITY OUTREACH WORKER II

(Click above for comprehensive job description, additional requirements and benefits information.)

MINIMUM QUALIFICATIONS:

EXPERIENCE: The equivalent of two (2) years’ full-time experience working in a community outreach program performing duties, such as: Intake, peer counseling, obtaining personal history data needs, non-clinical assessments, client community health education, program screening, placement, and referral.

SUBSTITUTION: The equivalent of an AA degree (60 semester or 90 quarter units) from an accredited college in health services, social science health education or a related field, such as Psychology or Counseling, may be substituted for one (1) year of full-time experience referenced above.

SPECIAL REQUIREMENT: Bilingual required; Cantonese/Mandarin speaking.

HOW TO APPLY

Please submit a County of Alameda Job Application, resume and cover letter to:

Aakash Singh (Aakash.Singh2@acgov.org)

The application template is available online on Alameda County’s Online Employment Center at

www.jobaps.com/alameda

NEW USERS can click on “New User Registration” to fill out an application template. Once the application is completed, candidates can click on the “Review” tab to “Print My Application” or “SAVE as PDF”. A PDF version of the application or digital scan must be submitted to the email address above.

Alameda County HCSA is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.