Director of Operations & Technology

Job Type

Full Time

Salary

Minimum: $116,729
Maximum: $157,584
Details: Annual

Published

08/27/2018

Address

1115 Atlantic Avenue
Alameda
CA
94501
United States

Description

Director of Operations & Technology 8.2018 1

Director of Operations & Technology

DEFINITION

The Director of Operations and Technology (DOT) is responsible for providing leadership, direction, and

oversight to all infrastructure and operations, including human resources, information technology,

finance and administrative functions. The DOT focuses on optimizing operational and resource

utilization effectiveness in support of achieving the organization’s mission.

SUPERVISION RECEIVED AND EXERCISED

This position receives general direction from the Chief Executive Officer, and exercises general

direction and supervision over human resources, technology, finance, and office management

functions.

CLASS CHARACTERISTICS

This is a single incumbent Director level and an Exempt position. This position participates in the

Agency Leadership Team, and, as one of the agency executive management positions, interfaces with

the F5AC Commission.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different

positions and to make reasonable accommodations so that qualified employees can perform the

essential functions of the job.

 Leads and manages senior-level staff responsible for the major functional areas of the agency;

directly supervises the human resources, technology, finance, and office management

functions.

 Coordinates and facilitates communication between HR, technology, administrative, and

finance staff to ensure optimal use of resources, integration of operations with program issues

and fiscal needs, appropriate internal controls and standardized protocols and practices to

enhance overall agency effectiveness

 May lead or work in partnership with program, planning, policy, evaluation to ensure

operations is supporting initiatives and organizational efforts to achieve the agency’s mission,

ensure efficiencies and maximize resources

 Collaborates with CEO, program and finance staff on strategies to ensure F5AC remains fiscally

sound, including collaborating with the Financial Officer on the development implementation

and on-going monitoring of the long range financial plan

 Negotiates contracts with technology providers, manages through subordinate supervisor to

ensure that contracts are prepared and executed accurately and timely, and ensures

compliance with contract deliverables

 Through supervision of senior technology staff overseeing the F5AC technology function,

including F5AC web-based applications development and maintenance, office network systems,

and electronic materials including the F5AC website and intranet

 Collaborates with technology staff on maintenance and enhancement of HIGH5, data

information systems for tracking outcomes and program performance

 Responsible for the analysis of changes in relevant regulations, policies, or funding streams

 Plans, facilitates, project manage and participates in various agency-level planning and decisionmaking

bodies; convenes other work groups or teams as needed

 Communicates plans and operational considerations both written and orally to the F5AC

Commission delivering clear, compelling oral presentations for approval

 In the absence of the CEO, assumes management responsibility for F5AC

 Regularly drives and/or travels throughout Alameda County, and to perform the above job

duties; driving is an essential function of this position

 Manages through subordinate supervisor the class/compensation/recruitment/on

boarding/benefits/performance management/worker’s compensation/payroll and all leave

programs

QUALIFICATIONS

Knowledge of:

 Management principles and practices, including work planning, employee supervision and

business and project management.

 Principles of public administration and human resource management

 Principles of information management and technology

 Practices and techniques of administrative and financial analysis and report preparation

including: Local, state, and federal government operations and funding streams and accepted

practices for governmental budget management and accounting, financial recordkeeping and

payroll procedures, and grants and contracts administration, with business acumen to

creatively balance the delivery of programs against budget realities

 Computer applications and hardware and software related to the work.

Public personnel, purchasing and contract administration practices.

 Budgetary, contract and grant administration and financial record-keeping and reporting

practices

 Office administrative practices and procedures, including records management and the

operation of standard office equipment

Ability to:

 Serve effectively as a member of the Agency Executive Team

 Direct and manage a variety of administrative, financial and technology services functions.

 Plan, supervise, review and evaluate the work of others, either directly or through subordinate

supervision

Plan and conduct complex administrative and operational projects including the project

management to completion

 Interpret, explain and apply complex policies, regulations and procedures

 Prepare clear and accurate reports, correspondence, procedures, policies and other written

materials

 Exercise sound independent judgment within established policies and guidelines and prioritize

the work to meet critical deadlines

 Establish and maintain effective, collaborative working relationships with a wide range of

professionals and para-professionals including but not limited to, F5AC staff and

 Commission members, partnering agencies, stakeholders, and members of the broader

business community

 Think strategically and analytically, incorporating new information and trends into

organizational planning to guide and inform the operational plans and sustainability of the

agency

 Demonstrate cultural awareness and sensitivity in a variety of contexts

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and

abilities is qualifying. A typical way to obtain the required qualifications would be

Education

Master’s degree in business, public administration, or information technology highly desirable and may

substitute for one year of the required experience.

And

Experience

Minimum five years full-time progressively responsible experience in a public or private organization or

community development agency, including at least four years of high-level program and operational

planning, management, information technology and administration experience. Four of the eight years

of the required experience must have included supervision of managerial or professional level staff

with responsibility for diverse functional areas. Experience across a variety of sectors, including

government, non-profit, and for-profit organizations preferred.

OR

Bachelor’s degree in business or public administration, public health, public policy, social services, or

related field.

And

Experience

Minimum seven years full-time progressively responsible experience in a public or private organization

or community development agency, including at least four years of high-level program and operational

planning, management, , information technology and administration experience. Four of the eight


years of the required experience must have included supervision of managerial or professional level

staff with responsibility for diverse functional areas. Experience across a variety of sectors, including

government, non-profit, and for-profit organizations preferred.

Or

Experience

Minimum eleven years full-time progressively responsible experience in a public or private

organization or community development agency, including at least four years of high-level program

and operational planning, management, , information technology and administration experience. Four

of the eight years of the required experience must have included supervision of managerial or

professional level staff with responsibility for diverse functional areas. Experience across a variety of

sectors, including government, non-profit, and for-profit organizations preferred.

Other

Must have a valid California driver’s license, personal automobile insurance and ability to meet the

driving record requirements for coverage under Agency’s non-owned auto liability policy, access to

own transportation and ability to travel within Alameda County as necessary to carry out job duties.

Some travel outside Alameda County required.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including

a computer; to operate a motor vehicle and to visit various County and meeting sites. This is primarily

a sedentary office classification although standing and walking between work areas may be required.

Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator

and to operate standard office equipment. Employees must possess the ability to lift, carry, push, and

pull materials and objects up to 25 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature

conditions, and no direct exposure to hazardous physical substances. Employees may interact with

upset staff and/or public and private representatives in interpreting and enforcing departmental

policies and procedures.

Professional Level

None specified

Minimum Education Required

No requirement


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