Brent Elementary - Front Office Clerk

Posted by
Brent Elementary
Washington, DC

Brent Elementary

Published 25 days ago

November 30, 2020
November 20, 2020

Brent Elementary, a DCPS elementary school, located in historic Capitol Hill is looking for a highly motivated, talented individual to join our operations team in the front office.  

Position Overview 

The front office associate is responsible for managing Brent’s hub: the main office. Responding to questions from parents, prospective families, DCPS Central Office and community partners are critical daily tasks. Ensuring accuracy in Brent data systems including Aspen, MailChimp and financial spreadsheets are critical back-end functions of the role.   

This position is a safety-sensitive position. As a result, before and throughout employment this position will be subject to the Employee Mandatory Drug and Alcohol Testing Policy.   

Essential Duties and Responsibilities 

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned. 


Front Office Operations 

  • Manages communications from phone, email, text, PA and walk-ins. 
  • Provide customer service to all community stakeholders. 
  • Support instruction by managing Brent’s copy service. 


Brent Communication 

  • Review and disseminate Brent’s weekly newsletter. 
  • Ensure website, social media and online calendars are up to date. 
  • Post critical staff information on staff bulletin board. 



  • Records student attendance and maintains relevant records. 
  • Proactively communicates with parents, students, teachers and all stakeholders, in the form of telephone calls, written. 


General Administration 

  • Provides general administrative support to Brent’s Leadership team. 
  • Escorting students to and from classrooms. 
  • Greeting and addressing concerns of parents, guardians, and community members who visit the school. 
  • Attends staff meetings, staff development workshops, conferences, and other meetings as required. 
  • Participates in school‐based committees as necessary. 



High school diploma or GED. 

Previous exposure to or experience in the education sector a plus. 

Microsoft Office. 

Salary range $33,545-$40,694 


Personal Qualities of Top Candidates 


Commitment to Equity: 

Passionate about closing the achievement gap and ensuring that every child, regardless of background or circumstance, receives an excellent education. 



Coaches, mentors, and challenges others to excel despite obstacles and challenging situations. 


Focus on Data‐Driven Results: 

Relentlessly pursues the improvement of central office performance and school 

leadership, instruction, and operations, and is driven by a desire to produce quantifiable student achievement gains. 


Innovative Problem‐Solving: 

Approaches work with a sense of possibility and sees challenges as opportunities for 

creative problem solving; takes initiative to explore issues and find potential innovative solutions. 



Excels in constantly changing environments and adapts flexibly in shinning projects or priorities to meet the 

needs of a dynamic transformation effort; comfortable with ambiguity and non‐routine situations. 



Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting 

others; sensitive to diversity in all its forms; respects and is committed to learning from others. 



Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities. 


Communication and Customer Service Skills: 

Communicates clearly and compellingly with diverse stakeholders in both 

oral and written forms; anticipates and responds to customer needs in a high‐quality and courteous manner. 

Brent Elementary, a DCPS elementary school, located in historic Capitol Hill is looking for a highly motivated, talented individual to join our operations team in the front office.  

Position Overview 

The front office associate is…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • High School Diploma Required
  • Entry level


301 North Carolina Avenue Southeast, Washington, DC 20003

How to Apply

Please submit a resume and cover letter to

Please submit a resume and cover letter to

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