Digital Communications Specialist

Who We Are

The Capital Area Immigrants' Rights (CAIR) Coalition is now Amica Center for Immigrant Rights (Amica Center for short). Click here to learn more about our new name. Since our founding in 1999, we have grown significantly and added new services to support immigrants in detention. Recently, Amica Center has outgrown our name, expanding beyond our initial services and geographic boundaries. Amica is the Latin word for friend, and that echoes the way we approach what we do. Just as friends stand with one another, Amica Center stands with our clients to achieve the safety, stability, and opportunity we all deserve.

We are the only non-profit organization in the Washington, D.C. area that is exclusively focused on providing legal assistance to adult and child immigrants detained by the government in the Capital Region and beyond.

Our Work Environment

Amica Center's Development and Communications team functions in a highly collaborative environment. Our team is responsible for raising approximately $1.5M in unrestricted and restricted contributions annually from individual donors, corporations, foundations, law firms, pro bono partners, and other entities.

Our team works closely with our core programs, including the Adult Program, Children's Program, and our Immigration Impact Lab to uplift the experiences of immigrants in detention as they navigate our fundamentally unjust system.

Position Summary

The Digital Communications Specialist is a new position and is a member of the Development and Communications team. It will play a crucial role in advancing Amica Center's online presence. This position will collaborate closely with the Detained Adult Program (DAP), Children's Program, Pro Bono, and Impact Immigration Lab to manage social media channels, create and optimize digital fundraising tools, and oversee website maintenance to enhance our online presence and drive engagement.

General Duties and Responsibilities [1]

Social Media and Email Communication

• Assist in managing social media channels and email marketing platform and support the setup and optimization of social media fundraising tools.
• Works closely with the Development and Communications team to enhance the organization's online presence and engagement by supporting the implementation of strategies and tools that increase visibility, attract followers, and encourage interactions with the organization's audience.
• Create, curate, design, and schedule compelling content for platforms like Facebook, Instagram, LinkedIn, BlueSky, EveryAction Email Marketing, and others – including carousels, reels, video content, and more.
• Monitor, field,and respond to comments, messages, and mentions promptly.
• Track and analyze social media and e-marketing metrics, providing regular performance reports and actionable insights.

Website Maintenance

• Maintain and update website content, ensuring accuracy, functionality, and alignment with organizational branding.
• Support internal teams to implement new features or content as needed.
• Monitor website performance and troubleshoot issues such as downtime or broken links.
• Support the management of external web consultants to conduct regular audits aimed at improving website usability and SEO rankings.

Digital Fundraising

• Set up and manage digital fundraising platforms, including email campaigns, donation pages, and crowdfunding initiatives.
• Collaborate with the development team to design and implement online giving strategies.
• Monitor campaign performance and optimize maximum results.

Additional Responsibilities

• Stay current with digital trends, tools, and best practices, making recommendations for enhancements.
• Support collaboration with graphics designers, copywriters, other team members, and consultants to create cohesive digital campaigns.
• Ensure all digital communications are accessible and align with brand voice and organizational goals.

[1] This list is illustrative and not intended to be a complete classification of all job functions or tasks.

Additional Role-Specific Details

Position Type

Full-time, non-exempt position.

Reports To

Communications Manager

Supervisory Responsibility

Supervision is not a core responsibility of this role; however, the position may occasionally require overseeing the work of interns.

Hiring Timeline

Priority will be given to applications submitted by January 10; applications will be reviewed continuously until the role is filled.

Salary [2]

$58,750-$64,900

[2] In 2018 Amica Center implemented a compensation framework to be more straightforward, transparent, and provide assurance of internal equity. The compensation model we use is based on an individual's position and years of relevant work experience to avoid salary discrepancies and to reduce the risk of racial, gender, or other forms of bias affecting a candidate's salary.

Location and/or Travel Requirements

(Washington, DC / Baltimore, MD / Remote)

This position will be based at the Washington, D.C. or Baltimore, M.D. Office. 80 percent of the responsibilities can be completed remotely and approximately 20 percent can be completed in person. In-person responsibilities, including, but not limited to, multimedia content collection and documentation, in-person team meetings and select events, etc. Due to business-related travel expectations, it is recommended candidates live within 30-miles of their assigned primary office.

Telework

Amica Center operates a hybrid work environment where staff are required to work at least one day per week in-office, but some roles require more office/on-site attendance or travel.

COVID-19 Vaccination

All employees are required to be fully vaccinated and boosted against COVID-19. To be fully vaccinated means having completed the full dosages required for the type of vaccine obtained as designated by the CDC. If boosters are subsequently recommended by the Centers of Disease Control and Prevention (CDC) then employees will be required to receive the booster within thirty (30) days of their eligibility to access the boosters.

Benefits

Amica Center's benefits package includes:

• Free gym access located in Washington, D.C or Baltimore, MD (dependent on employee's primary office);
• Flexible working hours after successful completion of trainings and with approval of supervisor;
• Pre-tax commuter benefits for those living in the DMV;
• Subsidized health, dental insurance, and vision insurance (Amica Center pays a very high rate of the insurance package, for which we can provide additional information);
• Data reimbursement payments totaling: $300 on an annual basis;
• Life Insurance valued at $50,000, as well as long- and short-term disability;
• The option to set up a Flexible Spending Account;
• High Deductible Health Plan (HDHP) with a one-time employer contribution of $350 to the Health Savings Account (HSA); and
• The option to set up a 403(b) account (the equivalent of a 401(k) account for non-profits) which the organization has the option, for all employees on an annual basis, to match at a certain percentage after one year of continuous employment.

Paid time off includes:

• 23 personal days per calendar year
• Up to 20 days of sick time per calendar year
• 7 hours of volunteer time off
• Federal holidays
• Paid winter break closure. Typically observed the last week of December.
• 12 weeks of parental leave

EEO Statement

Amica Center for Immigrants' Rights is an equal opportunity employer. In accordance with anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Amica Center prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Amica Center conforms to the spirit as well as to the letter of all applicable laws and regulations.

Our Anti-Racism Statement:

https://amicacenter.org/becoming-anti-racist/

How to Apply

Submit your resume and a cover letter that explains your interest in this role with your Paylocity application.

• Minimum 3-5 years of experience in communications or digital media-related field, preferably in the non-profit or government sector.
• Experience in managing social media accounts and email campaigns.
• Proficiency in platforms like WordPress, Google Analytics, Meta, EveryAction, MailChimp, or similar.
• Strong understanding of SEO, web analytics, and online marketing principles.
• Ability to work effectively within a team, contributes to a positive and productive work environment.
• Excellent project management, communication skills, and attention to detail.
• Ability to think creatively develop innovative digital strategies.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Familiarity with digital fundraising tools (Classy and EveryAction), professional design tools (Adobe Creative Suite) as well as basic HTML/CSS skills are a plus.

Competencies Required

Social Media Management

Ability to think creatively to help create, curate, and schedule engaging content. Strong interpersonal skills for effective collaboration with team members.

Communication

Excellent written and verbal communication skills with a customer service orientation in addressing audience inquiries and feedback. Ability to adjust communication strategies based on audience engagement.

Technical Proficiency

Familiarity with digital marketing and fundraising platforms with basic knowledge of HTML/CSS for website updates and troubleshooting. Technical problem-solving skills for websites and digital tool management.

At Amica Center, we embrace the fact that talented individuals come from diverse backgrounds and life experiences. We believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to our success. Amica Center values your unique perspectives, skills, and potential, and we are committed to providing equal opportunities for growth and development. If you are passionate about Amica Center's mission and are excited to contribute your talents to our team, we encourage you to submit your application. Candidates from traditionally underrepresented groups are strongly encouraged to apply. If you are a candidate with a disability and require accommodations to apply for this position, please contact us at HR@amicacenter.org.

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