Director of Post Secondary Success

Posted by
The College Crusade of Rhode Island
Providence, RI
Published 10 days ago

Organizational Overview

Founded in 1989, the College Crusade supports more than 4,000 students in middle school, high school and college each year with one-on-one advising and year-round programs that focus on academic enrichment, social and emotional development, career education, and postsecondary preparation to help them become the first in their families to earn a college degree.

Primary functions and purpose of this position including overall objectives of the position

The Director of Postsecondary Success plays a leadership role in the organization's efforts to help students gain admission into the college or postsecondary institution that is best for them. The Director manages a variety of programs that help students navigate their transition into college. Core elements include efforts to mitigate summer melt and promote effective transfer paths for students who attend community college and wish to pursue a Bachelor's degree. The Director provides guidance, support, and professional development to both the Crusade's success coaches, who work on college campuses, as well as its college admissions coach and high school advisors who work directly with high school students.

Major Responsibilities

Provide strategic and operational direction and supervision to the postsecondary team.

  • Directly supervise five College Success Coaches and the College Admissions Coach, developing workplans for each employee and conducting annual goal setting and performance evaluations.
  • Hold regular check-ins with each team member to discuss day-to-day and big picture issues related to their individual roles and the department as a whole.
  • Promote and support a high-performing culture in the Postsecondary department.
  • Lead the team in creating a vision and goals for the department and developing an action plan that supports them.
  • Support staff members with implementing their respective plans for supporting students and maximizing integration within their respective college communities.
  • Manage the departmental budget for Postsecondary as well as the College Crusade Emergency Fund.

Design, oversee and evaluate programming geared toward postsecondary success.

  • In collaboration with the College Success Coaches and their respective institutions, design and promote programs that encourage student success in college.
  • Regularly assess existing postsecondary programming and make improvements to align with proven research/best practices and maximize impact on Crusaders' success during the first year in college.
  • Collaborate with state colleges and agencies in developing meaningful college and career transition programs for Crusaders.
  • Oversee the development and implementation of new pilot initiatives, including the Accelerate and Gap Year programs, in conjunction with key education partners.
  • Collaborate with the independent evaluator and other researchers to ensure effective measurement of the impact of the Crusade's postsecondary programming on participating students.

Maintain and cultivate strong partnerships with postsecondary institutions

  • Facilitate working partnerships with colleges and universities attended by Crusade students, especially those institutions that participate in the College Crusade's Scholarship Collaborative.
  • Cultivate professional relationships with higher education admissions officers and administrators, scholarship entities, and other financial service agencies.
  • Use Crusade and institutional data to design and evaluate the effectiveness of collaborative programs and initiatives.
  • To the extent possible, engage higher education institutions in providing training and information to postsecondary coaches that enhances their awareness of issues pertinent to the students they serve.

Collaborate with the High School team to maximize college readiness/facilitate transition among Crusaders.

  • Create robust training workshops for HS Advisors to keep them current on college processes (admissions, financial aid and scholarship processes.)
  • Collaborate with the Director of HS Success to identify pathways for high achieving students and special college preparatory programs for high school underclassmen.
  • Work with the High School department in order to create, develop and implement programs for graduating seniors transitioning to a postsecondary institution.
  • Maintain a deep working knowledge of topics related to undermatching and create informative workshops and events that increase Crusaders' desire and ability to choose a college that best suits their particular needs, abilities and ambitions.

Support the strategic direction, management and overall health of the organization.

  • Together with the Chief Executive Officer, Chief Program Officer and leadership team, contribute to the overall development, strategic direction, program delivery, and management of the organization.
  • Attend and actively participate in Leadership Team meetings.
  • Facilitate cross-departmental coordination and communication in the interest of more seamless organizational integration.
  • Represent the College Crusade on relevant committees and task forces, as well as at speaking engagements, conference panels, and trainings.

Position Qualification and Competencies

Required KSOC's (knowledge, skills, abilities, and other characteristics)

  • Demonstrated experience in managing high-performing teams responsible for delivering multiple programs.
  • The ability to provide meaningful mentorship and professional development opportunities to staff.
  • Significant knowledge of the obstacles and barriers that first-generation students encounter in their journey to and through college.
  • Deep knowledge of the college admissions process and financial aid systems.
  • Excellent written and oral communication skills.
  • Strong relationship building skills and the ability to design and implement impactful partnerships, especially with college and university personnel.
  • Proficiency in Microsoft Office and the ability to learn and effectively use the latest software and technology systems employed by the Crusade.

Education and Experience Requirements:

  • A minimum of five years' professional experience working with first-generation students in a higher education setting.
  • A minimum of three years' experience managing and supervising full-time staff.
  • Bachelor's degree required; master's degree in college student personnel or related field is strongly preferred.

Other Requirements

  • Each employee of the College Crusade is expected to demonstrate the following in the regular performance of his or her job duties:
  • Commitment to the vision, mission, and values of the College Crusade.
  • A positive attitude and willingness to contribute productively to the success of your team and the organization as a whole.
  • An understanding of and commitment to the Crusade's core competencies of accountability, collaboration, communication, institutional values and service.
  • Active participation in efforts geared toward directing and improving the overall operations of the Crusade, such as strategic planning, organizational development and performance improvement.
  • Commitment to acting as an advocate and ambassador for the College Crusade.
  • Knowledge of the barriers and obstacles that low-income families and first-generation students encounter in the journey to higher education is preferred.
  • Sense of ownership and pride in personal performance.
  • Adherence to all existing company policies and procedures.
  • Perform additional duties as needed.

Vaccination Requirement

To prioritize and maintain the health and safety of our staff, students, and families, as well as comply with the vaccination requirements of our partners, employees of the College Crusade are required to have or obtain vaccination against COVID -19. In accordance with Equal Employment Opportunity laws, exemptions for religious and medical reasons will be considered.

Salary Range

$70,000 - $90,000

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Organizational Overview

Founded in 1989, the College Crusade supports more than 4,000 students in middle school, high school and college each year with one-on-one advising and year-round programs that focus on academic enrichment…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level


USD 70,000 - USD 90,000Yearly Salary


Providence, RI, United States

How to Apply


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