Chief Advancement Officer

  • Job posted by Salvation Army of Massachusetts

Job Type

Full Time




United States


Chief Advancement Officer

Salvation Army of Massachusetts

About The Salvation Army Massachusetts Division

The Salvation Army of Massachusetts, located in Canton, MA, is offering an experienced development professional the opportunity to lead a winning team and be a part of its 150-year legacy of doing good, fighting poverty, and transforming lives.

The Salvation Army (TSA) was founded in 1865 by William Booth in London, England. Based in his Christian devotion, he dedicated himself to helping the poor, the homeless, the hungry and the destitute of London. By 1874, Booth’s followers had grown to 1,000 volunteers and 42 evangelists and in 1878 his volunteers officially adopted the title of The Salvation Army. The ministry migrated to America in 1880, where The Salvation Army’s first meeting took place in Philadelphia. After receiving a warm welcome, The Salvation Army expanded its operation throughout the country. Today, there are more than 9,000 Salvation Army centers and local neighborhood units in the United States and nearly 30 million Americans receive assistance from The Salvation Army each year through the broadest array of social services that range from providing food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless and arts opportunities for underprivileged children. The Salvation Army is committed to serving the whole person, body, mind, and spirit, with integrity and respect, using creative solutions to positively transform lives.

The Salvation Army USA, whose headquarters are based in Alexandria, VA, serves those in need across four territories: Western, Central, Southern and Eastern. TSA of Massachusetts is one of 11 divisions within the Eastern Territory. Consisting of 36 centers statewide, the Massachusetts Division is fully dependent upon philanthropy to deliver services to over 460,000 individuals annually, ranging from feeding the hungry, providing relief for disaster victims, and clothing and shelter to the homeless. TSA is recruiting a CAO to join a remarkable 150+ year history of Doing the Most Good and helping families to break the cycle of poverty through programs and services that transform lives. The Salvation Army aims to restore dignity and stability for families, sustainability for communities and a better future for those in need in Massachusetts, meeting human needs without discrimination.

150 Years of Impact

Poverty has a way of making people invisible. For the last 150 years, TSA has devoted itself to seeing those who are hurting and taking care of them. TSA’s dedicated team gets to know the people they serve and take a holistic approach to improving the quality of their lives. They take a highly customized approach of stepping into each community and evaluating needs and building services and programs to address these needs. Here are the full-range of services and programs offered that embodies the TSA’s belief that:

There is no reward equal to doing the most good to the most people in the most need.

Life-Sustaining Services

• Case Management

• Combating Hunger; soup kitchens, shelters, after-school programs food pantries

• Emergency Disaster Services

• Rent & Utility Assistance

Life-Enhancing Programs

• Character-Building Programs

• Childcare

• Music & Arts Instruction-young people and adults

• Senior Programs

• Summer Camps

Life-Transforming Solutions

• After-School Programs

• Bridging the Gap Between Youth and Community Services: life skills curriculum for court-involved and high-risk youth

• Skill Development: culinary, ESOL, computing

• Gentle Arms: residential independent living program for homeless teen mothers and their children

About the Position

The Chief Advancement Officer (CAO) will have the opportunity to be a member of this highly branded international organization and work to elevate its current financial success and ultimately improve the quality of life for hundreds of thousands of individuals across Massachusetts. S/he will lead a winning team of 13 development and communication professionals, currently raising approximately $21.5M annually, be a critical member of the Executive team and co-report into the Division Commander, Major David Davis and General Secretary, Major Greg Hartshorn.

The CAO will provide strategic direction to a highly dedicated team overseeing Annual Giving, Major Gifts, Planned Giving, Volunteers, Grants and Marketing & Communications. TSA of MA is considering a campaign in the near-term and relevant campaign experience would be highly desirable. S/he will be a seasoned generalist with strong front-line fundraising and management experience and be inspired by working with a highly collaborative team.

Compensation is comparable to many college AVP salaries.

Key Responsibilities

Fundraising and Communications and Marketing

• Work towards building a deeper culture of philanthropy especially at the major gifts level. Help bring about a shift in philanthropic culture with a reduced focus on Red Kettle fundraising and direct mail and a greater focus on major gifts

• Work closely with Eastern Territory Headquarters on every aspect of fundraising: goal-setting, staff management, meeting performance goals and staff back-end support

• Personally manage a modest portfolio of prominent donors and prospects

• Oversee the Annual, Major Gifts, Planned Giving and Grants teams and lead them in meeting and exceeding financial goals

• Oversee Marketing and Communications and Volunteer Management areas. Bringing innovation in each area

• Partner with Divisional Commander and General Secretary in effectively engaging donors and prospects


• In the first three months, conduct a comprehensive assessment of the department and present recommendations including investment needed to achieve elevated goals

• Work with senior leadership at TSA, MA. and Eastern Territory to assess possibility of conducting a Campaign including requirements for financial and staffing investment

• Play a key leadership role as a member of the senior management team

• Lead and inspire the Development and Communications and Marketing team

• Provide guidance and creative ideas around volunteer leadership

• Embrace and encourage teamwork

Staff Management

• Manage a team of 13 professionals

• Devise strategy for measuring progress toward goals and evaluating overall performance

• Direct and evaluate all donor stewardship activities to ensure donors are appropriately recognized and informed of their philanthropic impact

• Coach Directors of each team, as appropriate, to build effective strategies, achieve team and individual goals, engage donors, develop best practices, and strengthen the pipeline of future donors

Key Qualifications

Successful candidates will possess or demonstrate most, if not all, of the following:

• Seasoned professional with 10+ years of senior level development and management experience

• Successful track record of raising 6 and 7 figure gifts

• Comfort and ideally, experience, working within a highly complex organizational structure

• A leadership style marked by enthusiasm, a desire to innovate, and the ability to set an example for others

• Track record of anticipating, embracing, and leading change

• Deep understanding and previous management of multiple tracks of philanthropy

• Proven track record of elevating donor giving and structuring comprehensive asks

• Frontline major gift fundraising experience; demonstrated success managing a portfolio and upgrading donor giving

• Proven track record partnering with senior staff

• Strong knowledge base of industry standards and best practices within development

• Strong volunteer management experience; record of accomplishment of mobilizing volunteers and maximizing volunteer engagement

• Genuine interest in the mission of The Salvation Army

• Ability and willingness to travel

The Salvation Army does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by federal, state or local law.

Please email your cover letter and resume in confidence to:

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please email your cover letter and resume in confidence to: