About The Center:
The Lesbian, Gay, Bisexual, & Transgender Community Center (The Center) has been a comprehensive resource and refuge for LGBTQ individuals and communities in New York City since 1983. Prior to the COVID-19 pandemic our doors were open 365 days a year, and we welcomed 6,000 unique visitors weekly, providing: health and wellness programs; career development; family and parenthood support services; and arts and cultural events.
Since the start of the COVID-19 pandemic, The Center has continued to serve the LGBTQ community through virtual support services. We offer a wide range of services including virtual one-on-one counseling; substance use treatment and support groups; virtual youth drop-in space; online arts and culture programming; health insurance navigation and a virtual “front desk” open five days a week to respond to community inquiries. To learn more about how The Center is serving the community during this time, please visit gaycenter.org.
About the Opportunity:
Prior to the pandemic, The Center operated from our 35,000 sq. ft. landmarked building in the heart of the West Village. We provided space to over 400 community groups each year and housed a wide variety of cultural activities, in addition to a library, bookstore, outpatient treatment clinic, coffee shop, offices, and meeting and event spaces. This dynamic building drew a diverse array of visitors while also housing a full-time program-focused staff. Every year, The Center hosts thousands of activities—from our own weekly programming or annual fundraisers to performances and celebrations hosted by external individuals and organizations.
The Senior Director of Operations (SDO) will play a key role in ensuring The Center is safely reopened, overseeing all COVID-19 requirements related to the building. As a member of the senior leadership team, the SDO will be responsible for ensuring The Center continues to be a welcoming, clean, and safe place for all staff and visitors. Emphasizing collaboration, relationship building, and communication, the SDO will manage and set the strategic vision for four departments of approximately 25 people, including: Events, Production & Reservations; Facilities; Technology and Information & Referral. The SDO will manage the visitor experience by ensuring The Center’s operational systems and policies are well codified, implemented, and communicated. Finally, the SDO will be a people-centered leader who understands the LGBTQ community, appreciates the complex identities and experiences of those entering the space and ensures that everyone is celebrated for who they are.
Areas of Leadership:
The Center’s Commitment to Equity & Inclusivity:
The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.
About The Center:
The Lesbian, Gay, Bisexual, & Transgender Community Center (The Center) has been a comprehensive resource and refuge for LGBTQ individuals and communities in New York City since 1983. Prior to the COVID-19 pandemic our…
Please submit an application through our hiring portal: https://axistalentpartners.applytojob.com/apply/5UkcwIgIvb/Senior-Director-Of-Operations-The-Center?source=Idealist
Please submit an application through our hiring portal: https://axistalentpartners.applytojob.com/apply/5UkcwIgIvb/Senior-Director-Of-Operations-The-Center?source…