Zone Coordinator, Downtown Brooklyn
The New York City Housing Authority’s Department of Community Engagement and Partnerships (CEP) engages and connects NYCHA residents to critical programs, services, and the priorities within NYCHA’s strategic plan to preserve public housing.
CEP department has set forth a different model of engagement that effectively serves residents, as well as internal and external stakeholders to create a comprehensive engagement model that supports residents and NYCHA’s strategic plan for preservation and advances the work of the agency.
As part of NYCHA’s strategic plan to preserve public housing, CEP’s Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.
NYCHA has implemented a Zone Model approach, which leverages NYCHA’s and partner resources to expand economic opportunity for public housing residents through place-based service coordination. Through this new approach, REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA’s spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development; (3) Reduce the duplication of services – better investing limited resources; (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods.
REES is seeking a dynamic Zone Coordinator, Downtown Brooklyn who will serve as project and partnership manager with a community-based focus, providing place-based service coordination for NYCHA residents in the NYCHA neighborhoods of Downtown Brooklyn. The Zone Coordinator will help to identify, coordinate and attract economic empowerment resources for residents of public housing in those specific geographies with a special focus on a few key NYCHA developments and execute a portfolio of strategic projects that achieve clearly defined outcomes.
Responsibilities shall include, but not be limited to the following:
1. Oversee the Zone model approach for a specific geographic area, serving 8,000-12,000 households on average.
2. Assess neighborhood need and service gaps. Identify key adult education, training, workforce development, financial literacy and asset building and business development stakeholders and resources within a specific geographic area.
3. Establish formal partnerships, through an application and evaluation process, with relevant economic opportunity services providers. Establish and manage formal agreements and/or contracts with partner organizations.
4. In collaboration with partner organizations, develop, manage and execute, a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures. Set defined performance targets for projects and manage effectively to reach intended outcomes. Manage relationships with key internal and external stakeholders to advance project outcomes.
5. In Downtown Brooklyn, maintain and build a local referral and recruitment infrastructure utilizing the web-based referral system and other referral tools. Leverage partner organizations, frontline NYCHA staff, and key stakeholders. Strategically leverage NYCHA and REES communication channels when executing all projects and initiatives.
6. Identify neighborhood economic opportunity needs and gaps and work with partner organizations, as well and key REES staff and community stakeholders, to develop strategies for to securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks, based on local need, to meet key service area gaps and leverage best practice.
7. Regularly manage project performance through quantitative and qualitative analysis. Utilize standard reporting tools and obtain regular partner and resident feedback through formal methods. Monitor performance of ongoing initiatives (e.g. volume of referrals to partner organizations) on a consistent basis to ensure REES reaches established performance targets. Consistently implement new strategies to improve or enhance outcomes based on evaluation.
8. Manage relationships with Resident Associations and other resident-led bodies, development property managers and other key contacts.
9. Ensure website, resources and materials are up to date with accurate neighborhood information.
10. Work with partners and REES team to identify best practices that support the annual outcomes for REES. Research and share community economic development best practices with partner organizations and REES staff.
11. Represent REES and NYCHA at external resident, community and citywide events including meetings with senior NYCHA leadership. Provide regular training and external presentations.
Special Note: Effective August 16, 2021, all persons newly hired for employment by the New York City Housing Authority (NYCHA) must provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.
After receiving a conditional offer of employment from NYCHA, an applicant for employment must provide proof of having received at least one dose of an approved COVID-19 vaccine within a reasonable period of time. Failure by the applicant to provide NYCHA with proof of having received at least one dose of an approved COVID-19 vaccine will result in NYCHA revoking the conditional offer, unless the applicant obtains an exception through the reasonable accommodation process.
Any person who begins their employment with NYCHA after providing proof of having received only one dose in a 2-dose series of a COVID-19 vaccine, will also be required to provide NYCHA with proof of receipt of a second dose within 30 days of the first dose. Failure to do so will result in termination.
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
Minimum Qualification Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
EDUCATION AND EXPERIENCE PREFERRED:
1. Master’s degree in social work, public administration, community and economic development, public policy, education, business or related field preferred.
2. Proven experience using data to define and achieve outcomes.
3. Proven experience in creating and managing complex public-private partnerships and consortia.
4. Experience with one or more of the following preferred: community organizing, workforce development, financial literacy and asset building, resident business development, adult education, job training, management consulting, program evaluation.
5. Demonstrated success in managing performance-based contracts; experience working with New York City government a plus.
1. Creative and strategic thinker, entrepreneurial; proven leadership abilities.
2. Exceptional project management, organizational, analytical, quantitative and qualitative skills.
3. Excellent verbal, written and interpersonal communication skills.
4. Interest in pioneering a new community development initiative and working with and in low-income communities.
5. Ability to work independently and as part of a team.
6. Bilingual preferred.
Interested candidates may submit cover letter and resume to www.nyc.gov/careers/search. Search for JOB ID# 464694.
We thank all applicants for their interest in the New York City Housing Authority (NYCHA) but only those selected for an interview will be contacted.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Zone Coordinator, Downtown Brooklyn
The New York City Housing Authority’s Department of Community Engagement and Partnerships (CEP) engages and connects NYCHA residents to critical programs, services, and the priorities within NYCHA’s…
apply with apply link using JOB ID #464694
apply with apply link using JOB ID #464694