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IT Coordinator

Posted by
Meridian International Center
|
Washington, DC
New
|
Published 3 days ago

Title: IT Coordinator, Operations

Employment Status: Non-Exempt

Salary Range: $50,000 - $55,000

Supervisor Title: Director of Operations

Date Revised: January 2021

Summary of Position:

The IT Coordinator assists with developing and implementing Meridian information technology goals, as well as perform a variety of duties to ensure day-to-day efficient and effective delivery of technology support. This position is located in Washington DC.

Position Responsibilities:

· Institute protocols for the use of IT across departments and projects

· Manage Windows desktops, server applications, cloud-based services, printers, desk phones, softphones, and all other portable devices in-person and remotely

· Provide oversight of IT support vendors while also receiving helpdesk requests, responding to questions and troubleshoot issues

· Maintain IT documentation procedures, standards, best practices, and installations

· Provide Active Directory network administration for users and IT assets

· Provide user training and orientation on hardware, software, and cloud-based services

· Administrator of IT provided software applications and systems (activation, processing, installation, etc.)

· Manage organization's event A/V setups

· Maintain inventory and renewal of installed software, hardware, manage software licensing and follow proper procedures for the disposal of electronic assets

· Participate in hardware and software evaluations/reviews and recommend purchases

· Assist with IT FY budgeting and reporting

· Assist with AMEX and check payments to IT vendors.

· Responsible for completing all organizational administrative responsibilities in a timely manner and meeting all organizational administrative deadlines.

· Other duties as assigned.

Education:

  • Bachelor's Degree in a related field.
  • Any equivalent combination of training, education, and experience that demonstrates the ability to perform the essential functions of the position.

Experience:

· 2-4 years of related experience.

· Experience in network management and helpdesk support.

· Experience with setting up and troubleshooting use of AV equipment.

Technical Requirements:

Proficiency in the following software programs is necessary for this role:

· Microsoft Office, including Word, Excel, PowerPoint, Outlook

· Internet Browsers (Firefox, Chrome, Internet Explorer)

· Salesforce

Knowledge, Skills and Abilities:

· High level of professionalism and exceptional customer service skills.

· Strong time management skills and ability to multi-task.

· Ability to independently manage projects effectively with demonstrated attention to detail.

· Demonstrated ability to handle crisis/high stress situations with ease and critical thinking.

· Strong leadership, proactive thinking, and project management skills.

· Knowledge of day-to-day IT operations.

· Strong interpersonal and communication skills working with technical and nontechnical personnel at various levels in the organization.

· Understanding and ability to execute Meridian's broader IT objectives.

· Strong inter-cultural communication skills; maturity, cultural sensitivity and tact suitable for working with individuals from around the world.

· Ability to lift and move up to 25 pounds of boxes and equipment for various needs.


Apply Here

PI138771053



Title: IT Coordinator, Operations

Employment Status: Non-Exempt

Salary Range: $50,000 - $55,000

Supervisor Title: Director of Operations

Date Revised: January 2021

Summary of Position:

The IT Coordinator assists with developing and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Professional

Salary

$50,000 - $55,000

Location

On-site
Washington, DC, USA

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