Operations Manager

Posted by
American Immigration Council
Washington, District of Columbia
Published 27 days ago

We Are …

The American Immigration Council (the "Council") works to strengthen America by shaping how America thinks about and acts towards immigrants and immigration and by working toward a more fair and just immigration system that opens its doors to those in need of protection and unleashes the energy and skills that immigrants bring.

We are seeking talent to join our team!

The Immigration Justice Campaign is a collaboration between the American Immigration Council and the American Immigration Lawyers Association. The Campaign is a broad-based project to activate a community of lawyers (and other volunteers with supporting skills) to defend detained immigrants facing removal and to advocate for due process and justice for noncitizens targeted for immigration enforcement. A primary goal of the Campaign is to rigorously test innovative, replicable models for scaling volunteer legal representation for immigrants, particularly in hard-to-reach detention centers. Our 13,000+ volunteer network includes attorneys from law firms around the country as well as solo practitioners, law students, interpreters, mental health professionals, social workers, and many others with skills that help support holistic pro bono representation.

Your Role …

The Justice Campaign's Operations Manager will serve on the Leadership team of the Immigration Justice Campaign and will oversee the Campaign's operations. The Operations Manager will analyze the team's operational processes, find ways to enhance the quality of our work and work experience, and ensure that we have clear and effective systems in place for project management, decision making, and collaboration (within and across teams) to ensure smooth operations, maximize our impact and meet our goals.

The Operations Manager is also responsible for coordinating a large hybrid remote/in-person team, with team members distributed across the country.

The Operations Manager works closely with Human Resources and other senior leaders to build a diverse equitable and inclusive workplace where everyone's success and wellbeing is supported and valued, maximizes each person's ability to participate and build team cohesion.

This position will lead the Campaign's Operations team. This includes responsibility for ensuring that the Operations team meets its goals, participating on the Campaign's Leadership team, and helping fellow team leads identify and implement successful project management and other processes for their teams.

This position reports to the Immigration Justice Campaign Director and will help the Director and the Leadership team implement organizational and Campaign objectives, strategies, policies, and tactics. Big-picture thinking and adaptability, as well as strong interpersonal skills, organizational skills, and personal and professional judgment, are necessary for this role.

Essential Job Functions. . .

  • Oversee and manage the following processes for the Campaign:

-Goal setting, tracking and assessing our progress toward goals

-organizing team meetings, retreats and convenings

-designing and implementing operational policies and strategies


-hiring, onboarding and supporting staff and contractors

-database and website management and data analysis

-contract management

-grant management

-IT resource management

  • Ensure that Campaign policies and processes are created and implemented in a way that builds a diverse, equitable and inclusive workplace where everyone's success and wellbeing is supported and valued, maximizes each person's ability to participate, and builds team cohesion.
  • Assess and analyze the Campaign's budget to find ways to minimize expenses and optimize revenue.
  • Engage with the Director and the Leadership team in long-term planning to further the Campaign's overall goals
  • Inspire and motivate staff to perform at their best through positive encouragement and other initiatives
  • Identify potential problems and points of friction and work to find solutions
  • Communicate and collaborate regularly with other senior leaders at the Council in executing these responsibilities, to keep them informed of shifting Campaign policies and priorities and to strategize about the operational plans and needs of the Campaign and the organization as a whole.
  • Identify and organize professional development opportunities for staff and managers as needed.
  • Manage additional operations-related tasks as they arise.

Our Workplace …

We offer an extremely generous total compensation package (salary and benefits). Benefits include – medical, dental, vision, 401k with employer match, monthly transit subsidy, flexible work schedules, 3+ weeks' vacation, 11 Federal holidays, on-site fitness center and many more exciting benefit programs.

Your Colleagues …

  • Dedicated, dynamic, collaborative and compassionate.
  • A community of individuals passionate about their work.

For consideration, qualified applicants are to submit cover letter, resume and salary requirement. cover letter should include a summary of how your background, knowledge, skills and abilities relate to the responsibilities and requirements of the position.

NOTE: Applications without cover letters and which do not indicate desired salary may not be considered.

Direct hire only – NO recruiters (mail, email, fax or phone).

The American Immigration Council ("Council") is an equal opportunity employer, and is committed to treating all applicants and employees without regard to unlawful considerations of race, religious creed, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, marital status, physical disability, mental disability, medical condition (cancer or genetic characteristics), genetic information, military and veterans status, citizenship and immigration status, or any other classification protected by applicable local, state, or federal laws. This equal employment opportunity commitment applies to all aspects of employment, including but not limited to, advertising, recruiting, hiring, job assignment, compensation, promotion, demotion, benefits, training, discipline, and termination.
The Council believes that diversity is a strength. The Council is committed to being a safe, respectful and inclusive space, where a broad range of viewpoints and experiences are encouraged and every member of its staff and board is given the opportunity to thrive.

  • 3-5 years of operations management experience, including in the nonprofit sector.
  • Demonstrated experience coordinating a remote workforce and operating efficiently in a virtual environment.
  • Demonstrated project management experience and expertise.
  • Demonstrated data literacy and experience using cloud-based CRM systems (especially Microsoft Dynamics) to recruit, manage, and engage a network.
  • Thorough understanding of financial and budgeting processes and principles.

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We Are …

The American Immigration Council (the "Council") works to strengthen America by shaping how America thinks about and acts towards immigrants and immigration and by working toward a more fair and just immigration system that opens its…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    Other Education Requirement
  • Professional Level


USD 1 - USD 1Yearly Salary


Washington, District of Columbia, United States

How to Apply

Operations; Business Management, Immigration
Operations; Business Management, Immigration

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