CSC Night Supervisor
Days Off: Monday, Sunday
Pay Range: 51,877 - 58,694 annually
Location: Crisis Solutions Center
Region: International District
Insurance Benifits: Dental, Life, Long-term Disability, Medical
Other Benifits: Paid Time Off (34 days per year), ORCA card subsidy, Retirement Plan, Employee Assistance Program (EAP), Flexible Spending Account (FSA)
Work Hours: 11pm-7:30am
DESC Employee PERKS:
* Over 6 weeks off in the first year of employment
* Opportunities for growth
* Team building and camaraderie
* Training and Learning that occurs at your own pace
* Great medical and dental benefits
* Week long orientation and training
* Retirement plan
* Flexible Spending Account
The primary goal is to divert individuals impacted by mental illness and substance use disorders from hospital and jails by providing a more appropriate therapeutic alternative. The program receives referrals from first responders across King County, including police, medics, DMHP, MCT. The Crisis Diversion Facility (CDF) is a 16 bed state-licensed Residential Treatment Facility and the Crisis Diversion Interim Services (CDIS) is a 30 bed "step-down" program which admits clients referred directly from CDF who are homeless or at risk of homelessness.
Under the direct supervision of the CSC Night Shift Lead Supervisor, the CSC Night Supervisor provides direct supervision to a team of night Behavioral Health Case Manager (BHCM) including day-to-day project oversight of the services clients receive focusing on resolving Mental Health (MH) or Substance Use Disorder (SUD) crisis. The Night Supervisor also oversees day-to-day operations and clinical documentation and compliance for CSC. The CSC Night Supervisor facilitates collaboration with CSC staff, community case managers, other outside providers, and agencies to provide and coordinate clinical services for clients. The Night Supervisor works with the CSC Lead Night Supervisor and other administrative/management staff on overall project operational and integration needs.
MAJOR DUTIES AND RESPONSIBILITIES:
- Provide direct supervision to BHCM in their casework and other duties.
- Oversee and support work of BHCM and help facilitate trainings on documentation, assessment, and case management services related to clients discharge plan.
- Assist BHCM in working with clients to identify and address potential barriers to successful linkages in the community.
- Consult and collaborate with other CSC staff to insure effective MH/SUD stability and discharge planning for clients.
- Lead collaboration/coordination with partner agencies, in service delivery and linkages in the community.
- Facilitate engagement of clients through creative, resourceful strategies that build trust and confidence.
- Coordinate with Night Lead Supervisor to provide day-to-day support and supervision of both CDF and CDIS night BHCM to ensure integration between projects.
- Intervene in crises and assist staff with training needs around CPI by facilitating Behavioral Health Drills.
- Assist with other facility management functions as assigned.
- Oversee BHCM service and compliance documentation through conducting audits for the facility and adhering to contracts for CSC.
- Assist clients in the formation of interest groups or therapeutic support groups; facilitate when appropriate.
- Participate in staff meetings and trainings.
- Other duties as assigned.
- BSW or BA Psychology or related degree, with at least two years direct experience working with co-occurring population, and relevant work experience.
- Basic understanding of homelessness and various characteristics of homeless adult population.
- Ability to meet state requirements for registration as a counselor.
- Ability to communicate and work effectively with staff from various backgrounds and disciplines.
- Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
- Commitment to a philosophy of cooperation and continuity across programs and of consideration and respect for clients.
- Valid Washington State driver's license and insurable driving record preferred.
- MHP status recognized by DBHR.
- Case management and supervisory experience.
- Bilingual Spanish/English.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EQUAL OPPORTUNITY EMPLOYER
The Downtown Emergency Service Center is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.
Minimum Education Required
How To Apply