Community Relations Coordinator, Social Innovation and Change Initiative (Coordinator I)

  • Job posted by Harvard University

Job Type

Full Time




United States


Harvard University

Community Relations Coordinator, Social Innovation and Change Initiative (Coordinator I)
Harvard Kennedy School

Duties & Responsibilities
The Social Innovation and Change Initiative (SICI) at the Harvard Kennedy School (HKS) has an immediate opening for a Community Relations Coordinator to join a high performing team of faculty, staff, students, and practitioners as they create and execute on projects designed to advance the field of social innovation. A newly launched enterprise within HKS, SICI (pronounced "sigh-see") was created to transform how we support social innovators - both on and off campus - as they navigate the challenges of initiating and implementing breakthrough social change around the world.

The Community Relations Coordinator works independently to build an online and offline community of social innovation and social change leaders within the Harvard community, as well as with Boston/Cambridge, national, and international audiences. Working as an integral part of an energetic and growing team, the Community Relations Coordinator will work as a meaningful thought partner to colleagues, and as the first point of contact to external stakeholders, throughout the development, execution, and evaluation of strategic programming and activities for this startup effort. This position will report to SICI's Assistant Director.

The Community Relations Coordinator has direct responsibility for the successful planning, administration, and overall support of SICI's core offerings, including:

Communications and Community Management - 50%
  • Build and maintain a thriving community through outreach and engagement efforts, as well as strategic relationship-building with social innovation and change efforts across the Harvard and Boston/Cambridge community.
  • Serve as the front line for incoming communications with and visitors to SICI, including initiating, maintaining, and managing relationships and visits with Harvard stakeholders and external collaborators (e.g., outside universities, foundations, social enterprises, governments, and non-profits).
  • Track, organize, and analyze trends related to communications and stakeholder contacts.
  • Assess organizational needs related to communications and stakeholder management; develop and execute a plan to drive this work forward in partnership with Assistant Director and other necessary team members.
  • Coordinate and execute the organizational editorial calendar across online platforms (e-newsletter, social media, website, etc.) and advise on communications strategy.
  • Collaborate across diverse stakeholders to create, curate, and disseminate news, reports, and event and program marketing materials from SICI and its affiliates.
  • Manage Communications Intern.
  • Manage vendor and contractor relationships, including workflow development and oversight, HR and finance processing, etc.
  • Ensure general upkeep and reinforcement of SICI's physical space and important cultural norms.
Programming - 50%
Organize and execute administrative and logistical details for SICI's teaching, research, connecting, and inspiring activities with primary responsibility for: SICI Events, the Beck Visiting Social Innovators Program, Social Innovation Student Leadership Council, and collaborative support for other programs and special projects.

These responsibilities include, but may not be limited to:
  • In close collaboration with the SICI team, develop and deliver programming that responds to changing needs and interests of students, Cheng Fellows, SICI faculty members, the HKS Dean's Office, and other key stakeholders.
  • Systematically track, organize, and analyze trends related to programmatic activities; use data to inform and improve performance and impact; and propose plans to maximize outcomes for SICI stakeholders.
  • Execute and attend events as an ambassador of SICI (including occasional evenings and weekends) and serve as the primary point of contact for the Beck Visiting Social Innovators program.
  • Provide logistical and administrative support for programs including: scheduling, coordination, room reservations, catering orders, the creation of itineraries, travel arrangements, internal and external communications and outreach, data collection and analysis (RSVPs, feedback, etc.), reimbursements/payment processing, notes, follow-up, and other program and event details.
  • Perform special projects and other duties, as needed.

This role is ideal for someone who thrives in a creative, fast moving, entrepreneurial environment, yet has the patience, situational awareness, and emotional intelligence necessary to effectively navigate the wider university ecosystem as needed.

Candidates hoping to quickly build their knowledge and experience with social innovation pedagogy and research, and reputation as a reliable, organized, driver of high impact programming for social good, are encouraged to apply.

This position is a fully benefits-eligible term appointment ending one year after date of hire with strong possibility of extension.

Harvard University requires pre-employment reference and background checks.
Harvard University is committed to supporting a healthy, sustainable learning and working environment.

Job Function
General Administration

Sub Unit

USA - MA - Cambridge

Center for Public Leadership

Time Status

55 - Hvd Union Cler & Tech Workers

Salary Grade

Pre-Employment Screening

Monday - Friday, 8 hrs per day.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Basic (Required) Qualifications
Minimum of 2 years of relevant work experience in events and/or communications.

Additional (Preferred) Qualifications
Successful candidates will possess strong interpersonal, organizational and communication skills, the ability to prioritize and handle a wide range of tasks, deadlines, and projects simultaneously, good judgment, strong initiative and problem-solving skills, and exceptional attention to detail.

A strong commitment to positive social impact and inclusive innovation is strongly preferred, as is:
  • Bachelor's degree.
  • Excellent written and verbal communication skills.
  • Ability to create and maintain effective, collaborative, high quality relationships with internal and external constituents at every level (including students, practitioners, activists, policymakers, funders, faculty, Harvard team and staff, and others).
  • High self-motivation, learning mindset, and entrepreneurial spirit, as well as instinct to seek and take direction appropriately.
  • Curiosity and desire to learn and develop new areas of expertise.
  • An independent, creative thinker with a point of view and the ability to lead through influence.
  • Demonstrated proficiency with Microsoft Office and Google Suite, as well as familiarity with and/or willingness to learn Mailchimp, Wordpress, Hootsuite, Adobe CC, and social media channels including Facebook and Twitter.



Professional Level

Entry level

Minimum Education Required

No requirement