About the Organization
At the Lucile Packard Foundation for Children's Health, we are a team of dedicated individuals with a shared commitment to helping kids and families live healthier lives.
We do this by:
- Fundraising for Lucile Packard Children's Hospital at Stanford and the maternal and child health programs of Stanford University School of Medicine.
- Raising awareness of children's health issues.
- Promoting a system of care that improves the lives of children with special health care needs and their families
The Foundation Relations team partners with faculty and staff at Packard Children's Hospital and Stanford School of Medicine to help them identify and connect to foundations to fund hospital programs and research related to maternal and children's health. The Lucile Packard Foundation For Children's Health holds long standing existing relationships with local, national and international foundations that support our work and is continually identifying and cultivating new foundations to offer support. The Development Assistant provides general administrative and program support for the Foundation Relations team. Primary responsibilities will include but are not limited to, managing donor and gift records on our organization database (Raiser’s Edge), drafting donor letters and communications, tracking incoming payment schedules, and maintaining internal data integrity. This requires quickly understanding team members’ work styles and preferences, as well as the ability to prioritize and efficiently execute concurrent tasks in an independent manner. The Development Assistant is critical to our team's success in developing and maintaining relationships leading to funding that has a profound impact on maternal and children's health worldwide.
General Position Duties And Responsibilities
Database and Portfolio Management
- Use Raiser’s Edge to create and update information about prospects, donors, and gifts, request assignments and generate reports.
- Meet with department solicitors on a weekly basis to review database updates.
- Review, track, and report on gifts solicited by the department which includes analyzing accounts receivable reports and other financial documents.
- Manage database queries, reporting, and dashboards (Tableau), ensuring accuracy and integrity.
- Create proposals and actions in the database, promptly entering details like status changes.
- Gather and assess documents needed for gift transmittal forms and track their progress.
- Manage complex calendars and resolve scheduling conflicts with limited or no consultation.
- Coordinate internal and external meetings which includes setting agendas, booking conference rooms, arranging catering and travel, preparing and disseminating meeting materials, providing AV support, and tracking on post-meeting action items.
- Create comprehensive and professional slide decks as needed for meetings.
- Draft donor communications, including acknowledgment letters.
- Ensure that the department’s documents on the shared drive are filed and named efficiently.
- Recommend new protocols and processes to improve efficiency of the department and its services.
- Work with the communications team to maintain and update content on the department webpage.
- Build a network of relevant contacts at the Foundation, Hospital, and School of Medicine.
- Perform other duties such as prospect and donor research, as assigned.
- Regular and predictable attendance is required.
NOTE: We are a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will change from time to time in accordance with LPFCH’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
Education, Competencies, Skills, and Experience
- A Bachelor’s Degree or equivalent experience
- Ability to complete complex tasks according to protocols with concern for all areas, no matter how small.
- Ability to carefully monitor the details and quality of one’s own and others’ work.
- Ability to use established software (namely Raiser’s Edge, Excel, and Tableau) to organize and efficiently keep track of information and resources.
- Ability to analyze large sets of quantitative and qualitative data and find different ways to organize it.
- Ability to follow established procedures carefully and independently at the team and enterprise level.
- Ability to take ownership for the quality of work and achieving results.
- Ability to establish a course of action to ensure tasks and objectives are accomplished in a timely manner such as assembling gift transmittal packets and performing data entry and ensuring its integrity.
- Ability to apply original thinking in approaching job responsibilities with attention to processes, methods, and systems that can be modified and enhanced.
- Ability to try new approaches when problem-solving, seeking ideas, or making suggestions as appropriate.
Skills, Experience and Job-Related Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2+ years experience in administrative support
- Highly organized with meticulous attention to detail
- High level of productivity and initiative
- The successful candidate must be willing to be trained on fundraising database software (Raiser's Edge) and dashboard software (Tableau).
- A demonstrated ability to produce error-free work when performing a variety of work functions such as typing, proofreading, data entry, file management, and calculations is required.
- Ability to handle multiple projects simultaneously in a fast-paced and busy environment.
- Demonstrated ability to work collaboratively with a diverse staff across an institution, strong team player.
- Excellent verbal and written communication skills, including ability to communicate directly and effectively with others.
- The successful candidate must be able to respond to the program’s workflow and adjust to changing projects and priorities.
- Tactfulness, flexibility, and creativity are essential in working with diverse population groups (constituents, physicians, faculty, staff, vendors, etc.)
- Represent the Foundation professionally to donors and staff through excellent customer service.
- Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
- Willingness to work evenings and weekends on occasion, and to travel within the Bay Area
- Ability to work independently in a team environment
- Proven ability to be resilient and adaptable in the face of changing priorities.
- The successful candidate will show good judgment, a positive attitude, the ability to take initiative and work independently when needed, and the capability to work with minimal supervision; these qualities must be balanced by a willingness to ask questions to clarify assignments and a willingness to seek and accept supervisor’s guidance in an appropriate manner.
- A genuine interest in children and their health.
- Previous experience working in a nonprofit environment
- Knowledge of fundraising
- Prior experience in Raiser's Edge or other database software
We know that building a diverse and inclusive workforce is key to our success and enables us to do extraordinary work for kids and their families. When you become part of our team, you’ll be joining a group of passionate and dedicated individuals who truly care about and believe in the work they do.
We provide competitive compensation and a wide range of benefits designed to meet the needs of our employees and their families. We are strong supporters of work life balance.
The Lucile Packard Foundation for Children’s Health is an equal opportunity employer. Women, minorities, veterans and persons with disabilities are encouraged to apply.
To apply submit a resume and cover letter at this link: http://bit.ly/3vDGpcR