Outreach Housing Case Manager (1896)

  • Job posted by DESC

Job Type

Full Time




United States


Outreach Housing Case Manager (1896)

Days Off: Saturday, Sunday

Pay Range: 33637-37654 annually

Location: Kerner-Scott House

Region: Cascade/Eastlake

Schedule Details: Monday-Friday

Shift: Office Day

Insurance Benifits: Dental, Life, Long-term Disability, Medical

Other Benifits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

The Housing Specialist - Case Manager is a member of the Services and Housing to Access Recovery Program (SHARP). Persons referred through Coordinated Entry for All are the priority for this grant, specifically Single Adults in King County experiencing Chronic Homelessness and Co-Occurring Mental Health and Substance Use disorders. This position is responsible for providing outreach, engagement and intensive case management services. This position provides on-going case management in streets, shelters, and consumer homes.


  • Provide outreach and engagement services, as assigned, on the streets, in shelters and, on occasion, in outlying King County areas. Efforts are balanced between initial outreach and follow-up activity.
  • Perform assessments (as trained) for accessing housing & services, conduct intake evaluations and mental health assessments; with client participation, develop support and treatment plans; facilitate linkages to long-term treatment resources when appropriate.
  • Assume primary responsibility for coordinating all aspects of clients' support and treatment plans. This includes providing and/or coordinating the following: survival services with a focus on access to food, shelter and clothing; fastest possible acquisition and stabilization of housing; acute and ongoing medical care, psychiatric treatment, financial assistance, criminal justice system coordination, and substance abuse treatment.
  • Advocate for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care.
  • Participate in education of service community regarding the needs of homeless clients and present with co-occurring disorders, techniques of engagement and service provision.
  • Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients on caseload.


  • BA/BS degree in a social or behavioral science or relevant field
  • Current Washington State, Department of Health minimum credential as an Agency Affiliated Counselor in good standing.
  • Experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance abuse disorder.
  • Valid Washington State Driver's License, reliable vehicle and insurable driving record.
  • Interest or experience in working with participants who are difficult to engage and refer to traditional programs.
  • Ability to communicate and work effectively with staff from various backgrounds.
  • Ability to communicate effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
  • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.


  • Master's degree in social work, psychology or other behavioral science
  • Bi-lingual in Spanish/English preferred.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.


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Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply