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Bayard Advertising
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College Park, MD
New
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Published 13 days ago

Decision Support Systems Manager 

Exempt 12 months, full-time 

As a member of the Decision Support team, the Decision Support Systems Manager primarily supports  the implementation and enhancement of administrative and business intelligence systems owned by  the Office of Institutional Research, Planning and Assessment (IRPA). The position will serve as the  product manager of one or more systems, including: development and clarification of user  requirements; data management, extraction, manipulation, analysis and visualization; and user  support and training. Depending on the skills of the incumbent, the position will be responsible for applications including but not limited to SAS Office Analytics (including SAS Enterprise Guide).i, SAS  Visual Analytics, and Tableaux. The position also will encourage system adoption and success by  developing and implementing user support strategies. 


Duties and Responsibilities: 

• PRODUCT OWNERSHIP, MANAGEMENT AND SUPPORT: With direction from the Assistant Director,  serve as the “product owner” of one or more systems including one or more of the following  depending on the incumbent: SAS Enterprise Guide, SAS Office Analytics, SAS Visual Analytics, and  Tableau Provide support for other decision support systems, for which they are not the Product  Manager/Owner Manage, business processes, administer day-to-day operations, and respond to users' questions and concerns, collaborate with IT colleagues, vendors, and contractors to communicate  priorities and support system enhancement and upgrade efforts, develop and maintain documentation of hon systems are used to accomplish business processes, as well as training resources and other user support materials, support communities of practice that encourage sharing of knowledge and best practices among users.

• APPLICATION ADMINISTRATION AND TESTING: Design, implement, and test application configuration and upgrade plans (including content management, data integration, and authorization).i to achieve desired business goals, maintain subject matter experts about application and/or server configuration options, plan and execute functional testing, coordinating efforts among multiple testers as needed, track testing status and identified issues, and coordinate efforts to work toward their resolutions.

• BUSINESS ANALYSIS: Perform business analysis to support the implementation and enhancement of administrative and business intelligence systems, including but not limited to problem identification, requirement identification, and solution design, use business analysis techniques to support users in best practices for report design and deployment, facilitate formal and informal discussions with stakeholders to accomplish these tasks, synthesize information into appropriate analysis deliverables, such as style guides, templates, business process diagrams and user stories 

• DATA INTEGRATION SUPPORT: Analyze and document data integration points between  administrative systems, identify data access, transformation, and storage strategies that best meet user security and performance requirements, interpret SQL scripts and propose changes that support system enhancements, trace and document data migration paths and data transformation steps, prepare functional and technical data element definitions


Job Qualifications 

 Bachelor’s degree required 

 At least two years full-time (or equivalent part-time).i experience implementing software,  managing or maintaining software systems, or managing data integration (Experience in  business analysis - formal or informal - in an educational setting can be substituted for one year of experience).i Related experience in government or industry is acceptable  

 Excellent solution design skills in at least one of the following: visual presentation of  information, business process improvement, or business intelligence solution deployment

  Excellent written and oral communication skills, attention to detail, and an ability to work in  team and group environments are essential 

 Must be able to facilitate and manage group discussions 

 Excellent problem solving and analytical thinking capabilities are critical 

 Must have effective time management skills with an ability to consistently deliver high-quality  work amidst multiple or changing priorities 

 Active and ongoing eligibility to work in the United States (US Citizenship or Permanent  Residency). Visa sponsorship is not offered for this position. 

The following are preferred:  

 Experience with query-based reporting tools, SAS, or Tableau  

 Experience with higher education institutional data  

 Experience administering enterprise BI applications (preferably SAS applications or Tableau  Server).

 Working understanding of SQL from writing or editing codec 

 Master's degree in Information Management or related/similar field. 

 Experience designing user support and training materials 


Decision Support Systems Manager 

Exempt 12 months, full-time 

As a member of the Decision Support team, the Decision Support Systems Manager primarily supports  the implementation and enhancement of administrative and business…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    February 4, 2022
  • Education
    Master's Degree Required
Salary
At least USD $72,000
/ year

Benefits

Excellent leave, medical coverage, retirement, and tuition-remission benefits Members of this office work in-person from an on-campus locations.

Excellent leave, medical coverage, retirement, and tuition-remission benefits Members of this office work in-person from an on-campus locations.

Location

On-site
College Park, MD, USA

How to Apply

Applications must include the following in a PDF format: 

 Letter of interest 

 Resume with current mailing address

Applications must include the following in a PDF format: 

 Letter of interest 

 Resume with current mailing address

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