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Crisis Services Canada (CSC) Supervisor

Posted by
Crisis Services Canada
|
Toronto, ON, Canada

Crisis Services Canada


New
|
Published 11 days ago

December 14, 2020
December 2, 2020

Crisis Services Canada (CSC) is seeking a Crisis Centre Supervisor to join their Clinical Operations Team. Reporting to the Director of Operations, this position will be responsible for supporting the supervision of remote responders and ensuring they are aligned with Canada Suicide Prevention Service policies and operational procedures.

In this role, you will be responsible for: reviewing CSC remote responder call reports for quality assurance and feedback; managing on-call support for CSC remote responders, providing both direct support during specified hours, as well as coordinating with on-call supervisors located at network sites, with whom CSC has contracted to ensure 24/7 coverage; and supporting CSC responder training through role plays, observation or other duties as requested by the clinical operations team.

Qualifications:

  • Post secondary degree or equivalent in a related field.
  • A minimum of 4 years experience in a crisis/distress centre is preferred.
  •  Strong written and verbal communication skills in both English and French.
  • Sound knowledge of the principles and skills relating to crisis intervention and best practices in suicide prevention.
  • A collaborative approach and the ability to work as part of a team.
  • Excellent organizational skills and attention to detail.
  •  Ability to work flexible hours.
  • Computer literacy including programs such as MS Office and iCarol.
  • Available to work shift work, including evenings and weekends and flexible to adjust hours and schedule as necessary to respond to CSPS issues.

How to Apply

Qualified candidates interested in this opportunity are asked to send a cover letter and resume to csc@hrassociates.ca by December 2nd, 2020. Questions about the position or the recruitment process can be directed to

Luciana Da Silva of HR Associates at 416-237-1500, ext. 266, or Luciana.dasilva@hrassociates.ca. Please note that applications will be assessed on a rolling basis.

We thank all applicants, however, only those selected for an interview will be contacted. Accommodations are available upon request.

Crisis Services Canada (CSC) is seeking a Crisis Centre Supervisor to join their Clinical Operations Team. Reporting to the Director of Operations, this position will be responsible for supporting the supervision of remote responders and…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • Professional

Level of Language Proficiency

English and French

English and French

Location

Toronto, ON, CA

How to Apply

How to Apply

Qualified candidates interested in this opportunity are asked to send a cover letter and resume to csc@hrassociates.ca by December 2nd, 2020. Questions about the position or the recruitment process can be directed to

Luciana Da Silva of HR Associates at 416-237-1500, ext. 266, or Luciana.dasilva@hrassociates.ca. Please note that applications will be assessed on a rolling basis.

We thank all applicants, however, only those selected for an interview will be contacted. Accommodations are available upon request.

How to Apply

Qualified candidates interested in this opportunity are asked to send a cover letter and resume to csc@hrassociates.ca by December 2nd, 2020. Questions about the…

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