Regional Director, Campus Shared Services (0549U) 24587
- Job posted by University of California, Berkeley
Regional Director, Campus Shared Services (0549U) #24587
The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
The Regional Director will lead a newly created service team that provides administrative support in the specific areas of Research Administration (RA), Business & Financial Services (B&FS), and Human Resources & Academic Personnel Support (HR/APS). The Regional Director will collaborate with academic departments to lead management and cultural change, orienting a new service region to a more explicit focus on faculty and department relationships and customer satisfaction with an integrated service team.
This position reports to both Peggy Huston, the CSS Chief Operating Officer, and to Georjana Barnes, the Executive Associate Dean for Research Administration assigned to the Service Region (referred to below as the Regional Associate Dean or RAD). The Region is part of a larger shared service center with an organizational structure focusing on both functional expertise and service quality. The Regional Director works closely with the leadership, faculty, and staff in the units within their region, with CSS Leadership, campus leaders, and the other Regional Directors to ensure a shared achievement of strategic goals and objectives.
The Service Region will support the academic mission and research enterprise of the Biological Sciences Division of the College of Letters and Science, the College of Natural Resources, the California Institute for Quantitative Biosciences (QB3), the Helen Wills Neuroscience Institute, and other associated Research Museums, Field Stations and organized research units (ORUs). The combined budget of the units within the region is approximately $250M (roughly half of which is sponsored research) and includes over 200 faculty in seven academic departments, seven institutes and over a dozen centers, programs, museums and field stations. The region’s mission is to provide fully integrated and effective administrative services to support and encourage healthy growth in the units it serves and to support the excellence of the research, teaching, and service mission of the University.
The Regional Director has oversight and fiduciary responsibility for strategic and operational planning of the annual budget of the Service Region and for insuring that the region and the departments it serves work in concert to achieve mutually agreed upon objectives. Working closely with CSS Chief Operating Officer and the RAD, the Regional Director develops short- and long-term strategic plans for providing optimal and cost effective services. The position will have operational responsibility for a department of approximately 75-90 professional and clerical staff and leadership responsibility for coordinating and collaborating with staff who report to the colleges and departments (e.g. the department and ORU managers, HR, budget and AP staff, CAOs, ORU directors and Vice Chancellor for Research Office staff) who are an essential part of the team of professionals executing the work of the region. The Regional Director establishes operational processes and procedures that support the unique needs of the region and advance the objectives and work plans of the units served.
• Develops, implements, and maintains an efficient and cost effective administrative unit that spans multiple functional areas. Continually assesses and makes appropriate decisions on administrative or operational matters and ensures achievement of operational objectives (e.g., business processes, budget, staffing, space planning). Identifies, plans, and implements the activities required to accommodate and support changes in or additions to unit and research program goals to ensure administrative and financial accountability for programs served by the division. Manages the divisional budget. In a shifting campus budget model, is responsible for adhering to campus budget targets while ensuring that service continues to address the priorities and needs of the region. Instills a culture of continuous improvement, measures the effectiveness of service delivery, and maintains a strong culture of partnership with key staff in the units served.
• Participates with other higher-level managers to establish Service Region strategic plans and objectives that further the campus goals for service excellence and support an evolving and changing academic program. Represents the Service Region in academic unit, CSS, and campus-wide meetings and discussions. Participates in planning, designing, and implementing campus-wide processes. Interacts with higher-level management on issue resolution, managing controversial situations, and handling intra-and inter-Region negotiations.
• Communicates to subordinate staff, including subordinate managers and line staff, the overall mission and direction of the units served by the Service Region. Instills confidence and builds a sense of community and ownership with staff. Promotes quality customer service, administrative innovation, and respect for colleagues, teamwork, and open channels of communication. Instills strong management practices among subordinate managers/supervisors. Ensures staff understand the expectations of their respective roles in the unit and that they regularly receive feedback on their performance and coaching to achieve their full potential.
• Monitors, reviews, and provides feedback to academic units, CSS, and university leaders regarding policies and procedures affecting Service Region administrative services. Participates in regional, CSS, and campus-wide committees focused on improving administrative services.
• In collaboration with academic unit leadership, develops long-range and strategic plans for research programs; participates in the proposal preparation phase of large grants/centers to ensure adequate administrative coverage.
• Bachelors degree in related area and/or equivalent experience/training.
• Advanced degree preferred in business administration, accounting, or financial management.
• Demonstrated and progressive management experience of continued and expanded responsibility in an academic research environment.
• Advanced, specialized knowledge of: academic, research, and business administration at a large, complex organization with diverse funding sources. This should include knowledge of the full range of business services including human resources, fiscal controls, risk management, organizational development, contract and grants administration, and the implementation and administration of multi-center research programs.
• Knowledge of federal and other sponsor regulations governing grant and contract administration, including the Office of Management & Budget Circulars and Federal Acquisition Regulations.
• General knowledge of laws, regulations, and policies relating to protection of human participants, animal welfare, intellectual property, and cost-accounting standards.
• Demonstrated success with leading teams through business process improvement, systems initiatives, and organizational change.
• Advanced skills in strategy development, systems planning and change management.
• Excellent leadership abilities to oversee multiple functions or departments through subordinate managers.
• Advanced knowledge of administrative management theory and ability to translate into practice.
• Excellent ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department.
• Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques. Skills in establishing and implementing customer service standards.
• Advanced knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
• Strong knowledge of common campus-specific and other computer application programs.
• Excellent communication skills, both verbal and written and expert ability to influence.
• Strong supervision skills to establish, evaluate, mentor, and coach teams and staff.
Salary & Benefits
Salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
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