Assistant, Support & Operations

  • Job posted by Achievement Network (ANet)

Job Type

Full Time


Minimum: $14
Maximum: $15
Details: $14 - $15 / Hourly Wage




United States


Assistant, Support & Operations

Location: Boston, MA

Position is available: Immediately


Achievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that's grounded in standards, informed by data, and built on the successful practices of educators around the country.

Founded in 2005, ANet now serves over 700 schools educating over 230,000 students in California, Colorado, Connecticut, District of Columbia, Illinois, Louisiana, Massachusetts, Michigan, New Jersey, New York, Ohio, and Tennessee. Our support has consistently helped our partner schools—both district and charter—achieve breakthrough results for their students. ANet has received multiple awards and recognitions, including a prestigious Investing In Innovation (i3) grant from the federal government in 2010, New Schools Venture Fund's “Organization of the Year” in 2011, and The NonProfit Time's “Best Nonprofits to Work For” in 2015 and 2016.

ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.


The Support & Operations Team provides in-the-moment and proactive support to internal staff, schools, and districts so that they are able to fully leverage ANet's products and services and have access to the high quality materials and resources they need to improve instructional practice. We are seeking an Assistant who can help our Support & Operations Team ensure that our school and district partners are able to access our online platform, administer interim assessments, and collect student data. The Assistant will report to a Senior Associate, Support & Operations.


  • Process and maintain student roster information, demographic and interim data for ANet's partner schools and districts
  • Ensure our school partners have the assessment materials they need by generating answer sheets, posting materials on our platform, and submitting assessment material print orders
  • Grade short answer student responses from math assessments for ANet's partners
  • Create posts that include internal and external resources within our Resource Hub
  • Manage and prioritize daily tasks through Wrike (project management system)
  • Troubleshoot issues that arise within daily work
  • Provide real-time support to internal team members through updating and leveraging student information, student data and other online resources
  • Partner closely with others on the Support & Operations Team to support the evolution of our internal processes and systems


In order to be successful in this role, candidates must demonstrate the following:

  • You bring exceptional attention to detail, prioritization, and strong organizational skills.
  • You are energized by working in an entrepreneurial, fast-paced, highly collaborative, and team-oriented environment.
  • You understand that schools are dynamic places and are comfortable working on projects and tasks with shifting priorities.
  • You get excited about supporting others to do their best work and consistently go above and beyond in meeting the needs of your team and external partners.
  • You have a passionate commitment to and sense of urgency for the support of schools and believe that all students can achieve at high levels.
  • You are motivated by working in an environment where we live out our core values daily; you are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values


This is a full time role paid at a rate of $15/hour. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year's holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.


We are now accepting applications for this position, which will be reviewed on a rolling basis. To apply, please click on the blue “Apply” button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position.

ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.


Professional Level

Entry level

Minimum Education Required

No requirement

How To Apply

We are now accepting applications for this position, which will be reviewed on a rolling basis.