Tech Networks of Boston, an MSP in Boston in business for more than 25 years, adding to its team of IT engineers and consultants. We are expanding our team and are seeking a Junior Managed Services IT Engineer / IT Consultant (MSITE) to join our team. This individual reports directly to the Director of Managed Services.
This is a full-time salary position and requires the individual to work at client sites and at our office, with limited work off-site. General working hours are Monday through Friday from 8:30 am to 5:30 pm. The person in this role is expected to be part of the on-call rotation, approximately every 6 weeks.
This Junior MSITE will assist clients in day-to-day management of all systems and diverse and sometimes complex projects, including assessing client needs and providing appropriate services, and products leading to high customer satisfaction. Much of the work will be done at the client site.
In addition, this individual will serve as a Tier III escalation technician, supporting our help desk team with complex issues.
TNB offers a robust benefits package, including professional development funds with incentives and bonuses for earning industry-related certifications.
Role and Responsibilities
Skills, Education, and Training
About Tech Networks of Boston
A leading MSP for more than 27 years, Tech Networks of Boston (TNB) is committed to providing quality IT services to non-profits and mission-driven organizations. TNB is proud of the innovative approaches and expertise of our staff. We strive to help clients increase impact and efficiencies in their work through leveraging technology more effectively. Our method for providing service is grounded in upholding our key values: adaptive, patient, positive, reliable, and respectful. In addition, our employees are eager to learn.
In 2021, based on employee feedback, TNB was recognized again by Great Place to Work®, scoring no less than 88% in every category. This is evidenced by our staff loyalty — with an average tenure of more than 5 years.
TNB is a Certified B Corporation, ranking #2 of ranked MSP’s in the United States, and recognized as Best for Overall, Best for Community, and Best for Governance in 2019.
TNB is proud to be an Equal Opportunity Employer. We hire the best talent regardless of gender, race, creed, color, national origin, ancestry, disability, marital status, age, sexual orientation, or veteran status.
In addition, TNB promotes and supports a variety of diversity, equity, and inclusion initiatives and sustainability programs.
To learn more about Tech Networks of Boston, read our annual report or check out our website:
Tech Networks of Boston, an MSP in Boston in business for more than 25 years, adding to its team of IT engineers and consultants. We are expanding our team and are seeking a Junior Managed Services IT Engineer / IT Consultant…