Member Experience Manager

  • Job posted by Impact Hub Seattle

Job Type

Full Time




United States


Member Experience Manager

This is your opportunity to join the team that is running the headquarters of Seattle’s social impact ecosystem, Impact Hub Seattle. With 650+ members, hundreds of impact-driven organizations, a huge global network of changemakers and operating as a certified B-Corporation, there is no place quite like it. Expect to work with leaders like all these businesses listed on our website and to develop yourself as a true leader in social impact.

Responsibilities Include:

  • Leading a team of ~20 volunteer hosts that operate our space on a day-to-day basis.
  • Ensure our coworking and office suite businesses runs smoothly by managing the member-facing operations of our 40,000 sqft facility with our Facility Manager.
  • Maintaining the incredible energy that every new visitor experiences when they walk in the door.
  • Being onsite during business hours, able to lift 25lbs.

We’re looking for somebody that:

  • Is excited to be part of Seattle’s social impact movement and is a born networker who enjoys meeting new people and connecting the dots.
  • Has a hands-on attitude, can-do attitude and is willing to do whatever it takes to run the heart of our operations.
  • Is experienced in leading a team and can handle multiple projects and competing priorities the same time.
  • Knowledge of tools like Hubspot, WiFi networks, and vendor management are preferred.

The Benefits:

  • Salary range: $40k – $45k, health insurance including vision and dental, an ORCA card, an incredible network of opportunities, and the excitement that comes with working in a startup environment.

How to Apply:

Impact Hub promotes diversity in all ways we possibly can – including in our hiring. We encourage anybody that feels excited reading about this opportunity to apply. We plan to recruit during June, early July, have our new team member join us by August 1st.

Professional Level

None specified

Minimum Education Required

No requirement