Posted by
Mutual Housing California
Sacramento, CA

Mutual Housing California

Published 12 days ago

Who We Are

Mutual Housing California was created in 1988 to catalyze revitalization of low-income communities by strengthening neighborhood assets—both through housing and resident involvement. The organization formed as a partnership of neighborhood residents, business representatives, housing advocates, and local government.

Since 1989, Mutual Housing California has developed, operated and advocated for sustainable housing that builds strong communities through resident participation and leadership development. Currently, 3,000 residents live in over one thousand homes operated by our organization. Our residents describe our properties as safe, clean, community-oriented, and inclusive. Mutual Housing is expanding our geographic service area and portfolio, and are looking for an individual to support our growth. At the heart of our work is a desire to build resident-led and resident-directed communities. Our unique commitment to resident leadership is best embodied by our dynamic Community Development staff. This group of full-time employees is embedded in our communities and works hand-in-hand with our residents to grow their individual leadership and engage the entire resident population.

To support these exciting efforts, we are seeking a passionate individual to join our leadership team as the Community Building and Engagement Manager.

Our Culture

We are an organization of diverse and collaborative individuals, driven to do our best work together to create stronger, more stable communities for all. Our work is challenging and fast-paced, but we are flexible and use each other purposefully. We care about the success of the organization, as well as the livelihood of our colleagues, and we truly believe in and support work-life balance; an enriching personal life energizes your work.

We don't let issues lie; we are good listeners, direct communicators, and value open dialogue. We don't shy away from engaging in productive conflict which helps us improve and better meet the needs of our communities. We are a learning organization, and therefore, expect you to think critically about your work and the work of the organization. If you are creative and want to be innovative in your work, there is room for you in this organization to contribute and test your ideas.

Finally, we trust you. People in our organization are empowered to create their best work environment.

Your Role

You will support and guide the Community Building Department

You will help hire, train, mentor and supervise Community Builders, supporting efforts to fulfill all job requirements of the Community Development Department.

Within this area sample tasks include, but are not limited to:

• Supporting completion of all required documentation (all reports, data collection, is collected on time, and stored within the J drive in proper folders;

• Insure that Community Builders are maintaining Salesforce database;

• Ensuring that meetings with the property management team are occurring and that the meetings are effective;

• Help ensure that programs and activities meet the minimum regulatory requirements and the standard requirements as defined by Mutual Housing;

• Evaluation of current programs and activities and support to Community Builders for program improvement;

• Brainstorm, develop, and implement a system of measuring how, in what ways, and to what degree Mutual Housing builds a sense of belonging and inclusion within and between communities;

• Develop and maintain a Community Building budget that enhances Mutual Housing's ability to facilitate engagement, community building, and leadership development within and between communities;

• Act as a mentor/supervisor of the Community Development team for supporting changes as we evolve and grow as a learning organization and provide training and feedback during team meetings;

• Fill in vacant positions at communities when needed.

You will work collaboratively as a member of the Community Development Leadership Team

• Serve as a member of the Community Development Leadership Team to ensure that Community Builders, Community Organizers and Program Coordinators are working collaboratively to meet departmental goals:

• Work with Community Organizing Manager to ensure that Community Builders and Social Work Interns are supporting organizing efforts to further increase affordable housing supply for all and systems change work.

• Work with the Resident Programs Manager to ensure that on-site programs are being effectively promoted and supported by resident leaders, community builders, and social work interns.

• Represent the Community Building sub-department during PM/CDD Supervisor meetings: bring up resident/staff concerns as needed, problem solve as a group to ensure that site staff teams are strengthened and united;

• Plan interesting and dynamic team meetings, trainings, and retreats to support the growth, morale, and development of the team;

• Help set and meet annual goals/milestones.

You will build relationships with residents and partners.

The Community Builder is the connective tissue within each housing community. As a Community Building Manager, you will be expected to support communities as needed and you may support Community Builders in successfully supporting their communities. You will be responsible for connecting with residents and community builders on a one-on-one basis and in group settings to better understand and support their needs and dreams. Building trust with residents will be critical as you will be charged with facilitating their leadership and strategically deploying it to strengthen the community. You may also be helping Community Builders reach these goals. You will also be responsible for building relationships with Mutual Housing community partners (schools, nonprofits, other civic leaders, etc.) so that you can nimbly operate within the housing community's ecosystem.

Within this area, sample tasks include, but are not limited to:

• Supporting Community Builders as they meet with residents one-on-one to understand their needs and help connect them with leadership opportunities;

• Supporting Community Builders in creating and implementing orientation procedures to welcome new residents into the community; and

• Connecting residents and communities across Mutual Housing with those who share similar passions and talents to learn from one another and collaborate on projects.

You will help residents navigate systems to connect them with resources.

Each resident is unique and can benefit from an array of government services and community programs. You will be responsible for helping Community Builders support individual residents and groups of residents better understand the opportunities available to them and access appropriate opportunities. Mutual Housing is especially focused on connecting residents with programs, services, and resources that meet residents' needs as they relate to Mutual Housing's four core program areas: youth and adult education, health, economic development, and community engagement. You will work in conjunction with the Director of Community Organizing to ensure that residents have access to and are utilizing community resources.

Within this area, sample tasks include, but are not limited to:

• Supporting Community Builders and residents in developing programs for themselves and peer residents;

• Working with the Resident Programs Manager to ensure on-site programs are coordinated;

• Working with Mutual Housing's social work interns to refer individual residents to particular services that can meet their needs; and

• Helping community builders understand systems and how they affect the communities they serve.

You will develop resident leadership skills.

Residing at a Mutual Housing community should be an opportunity for personal, professional, and communal advancement. As the Community Building and Engagement Manager, you will be responsible for supporting Community Builders in creating and maintaining an environment where residents can expand their opportunities and those of the greater community.

Within this area, sample tasks include, but are not limited to:

• Collaborating with resident leaders and Community Builders to maintain a resident council and Resident Impact Committee to discuss issues of importance to the community;

• Helping residents identify and deploy their skills and talents to benefit their community;

• Supporting Community Builders to work with residents to plan events that build a sense of belonging

• Preparing Community Builders to facilitate formal and informal leadership training to prepare residents to shape the direction of the community.

• Working with Community Organizing Manager, Resident Programs Manager, and Director of Community Engagement to provide for leadership development opportunities.

The ideal candidate has the following strengths:

Organization: You are able to manage multiple activities at one time and can quickly assess and prioritize what is needed to complete a given task. You are a systems thinker and structure your work in a way that maximizes efficiency and thoroughness. You are good about returning phone calls and emails, meet deadlines, and don't let things slip through the cracks.

Resourceful: You are able to navigate resource constraints by being smart and creative. You approach the world optimistically, seeing challenges as opportunities. You build and maintain friendships and professional relationships, aren't shy about asking for favors, and will try just about anything to solve a problem.

Communication: You are an exceptionally clear verbal communicator. You are a good listener, intuitive, and understand the needs of others. You excel as a motivator and can lead others to places that they did not even know they wanted to or could go.

Interpersonal ability: You are personable and able to build relationships with a diverse set of residents, peers, and external partners. You enjoy spending time with others, are comfortable in an array of environments, and work well one-on-one and in group settings. You are able to deftly switch between being a friend, teacher, and follower. You embrace critical questions and engage in respectful dialogue. You are patient, honest, and possess a healthy drive to create progress.

Preferred qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree or equivalent work experience

• Minimum of three years of experience preferred

• Demonstrate ability to research institutional goals and interests and determine how these align with the goals of the Mutual Housing California.

• You have (formal or informal) experience guiding, leading, and teaching others, building consensus within groups, and moving groups toward action.

• Experience in non-profit program, community development, and community organizing.

• Commitment to the provision of long-term affordable housing and to the concept of organizing low-income people to stabilize communities and create social change.

• Commitment to green policies, procedures, and practices

• Strong facilitation and engagement skills

• Commitment to the principles, policies, and protocols of Community Building and Engagement.

• You have project and event management experience and are comfortable developing ideas and seeing them through to fruition.

• You have experience and/or are confident in your ability to capture and report data and supervise volunteers and/or interns.

• Willingness and ability to work evenings and occasional weekends.

• Strong English verbal communication skills and evidence of clear writing ability.

• Ability to use Microsoft Office Word, Excel and Outlook.

• Must be able to travel to community or resident locations within a 60 mile radius of the work site.

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Who We Are

Mutual Housing California was created in 1988 to catalyze revitalization of low-income communities by strengthening neighborhood assets—both through housing and resident involvement. The organization formed as a…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Managerial


Sacramento, CA

How to Apply

Community Building and Engagement Manager
Community Building and Engagement Manager

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