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Performance Reporting Analyst - Community Coordinator

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New York City Mayors’ Office of Operations | New York, NY
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New York City Mayors’ Office of Operations


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Published 23 days ago

Mayors’ Office Of Operations

Performance Reporting Analyst

Community Coordinator  

The Mayor’s Office of Operations oversees the daily operations of City agencies, coordinates City initiatives and assists agencies in improving service quality and in measuring performance to provide greater accountability. The Performance Management Team within the Office monitors and reports on the performance of all City agencies and gives guidance to agencies and staff on performance reporting and performance management focused on improving public access and use of performance data.

The Performance Management Team is recruiting for one (1) Community Coordinator to function as a Performance Reporting Analyst who will provide analytical and technical assistance for reporting, coordinating and implementing special projects. These projects represent critical initiatives designed to improve agency performance and meant to ultimately improve the efficiency, effectiveness, coordination, and accessibility of key City services in a measurable way. The job responsibilities for the Policy Analyst in the following areas include, but are not limited to:

Performance Reporting

• Support all aspects of the production process for the Mayor’s Management Report, including:

• Data collection, analysis and visualization,

• Data layout and design for web and print publication using Adobe InDesign,

• Coordination of performance related content from agency partners.

• Engage select agencies to develop and refine performance reports for publication.

Analytical Support and Data Visualization

• Identify and catalogue agency performance data and develop a deep understanding of the operational realities that the data represent.

• Analyze performance data, identify patterns and synthesize findings for senior management in the form of ad hoc reports.

• Collaborate with a multidisciplinary team of policy advisors, designers and other Operations staff to forge connections between disparate streams of data and effectively visualize information in order to facilitate decision-making.

• Support Operations staff on select engagements with City agencies to improve performance outcomes, streamline business processes and/or implement operational best practices.

• Research trends and best practices in data-driven performance management, data

  visualization and operational dashboards.

Qualification Requirements:

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Familiarity with Adobe InDesign and/or Illustrator or similar desktop publishing software.

• Experience and/or interest in business intelligence, relational databases and data-driven performance management.

• Keen attention to detail, flexibility, an ability to multi-task, and an enthusiastic work ethic.

• Strong written and verbal communication skills.

• Experience which demonstrates a proven record of providing analytical and/or technical assistance for complex, interdisciplinary projects involving multiple stakeholders.

• An understanding of urban issues, especially New York City government and current city  affairs/policies.

• An understanding of New York City’s operational agencies. Ability to think creatively, embrace  new approaches and pioneer innovative solutions to intricate problems.

• Strong knowledge of MS Office (i.e. Microsoft Word, Excel, PowerPoint, Project, Visio).

• Experience and/or interest in business intelligence, relational databases and data-driven performance management.

• An understanding of New York City’s operational agencies a strong plus.

        

Residency Requirement:

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary Range: $54,100-$62,215 (Annual)

New York City offers an excellent and comprehensive benefits package.

For consideration, please go to https://a127-jobs.nyc.gov and search for Job ID # 430966 to apply.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.

HRA/DSS IS AN EQUAL OPPORTUNITY EMPLOYER.


Mayors’ Office Of Operations

Performance Reporting Analyst

Community Coordinator  

The Mayor’s Office of Operations oversees the daily operations of City agencies, coordinates City initiatives and assists agencies in improving…

Details at a glance

  • On-site Location
  • Full Time Schedule

Location

New York, NY

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