Search

Job

Director, Executive Communications

Posted by
Lucile Packard Foundation for Children's Health
|
Palo Alto, CA
New
|
Published 12 days ago

ABOUT THE ORGANIZATION

At the Lucile Packard Foundation for Children's Health, we are a team of dedicated individuals with a shared commitment to helping kids and families live healthier lives.

We do this by:

• Fundraising for Lucile Packard Children's Hospital at Stanford and the maternal and child health programs of Stanford University School of Medicine.

• Raising awareness of children's health issues.

• Promoting a system of care that improves the lives of children with special health care needs and their families  

JOB DESCRIPTION

The Director, Executive Communications will be charged with adapting and amplifying executive content in relevant donor and mass communications. They will also partner with our internal brand team to ensure that executives’ perspectives are represented in brand guidelines and style guides in service of consistency of messaging and look/feel across assets.

There is potential for this position to manage others, including roles that are executing on internal and faculty communications. 

ROLE DESCRIPTION

Accessing and gathering external content to inform Foundation communications

  • Convene meetings to absorb and catalogue executives’ thinking around communications strategies, narrative arcs, key talking points, etc. and manage across the organization to ensure staff are accessing and writing with these ideas in mind
  • Meet with key stakeholders across the organization to collect, catalogue, and regulate communications strategies, narrative arcs, key talking points etc. to ensure alignment with CEO and other executives
  • Source ideas and information from Stanford School of Medicine and the Lucile Packard Children’s Hospital; synthesize that content into messaging for use by executives in their communications
  • Develop sophisticated materials speaking to children’s health in partnership with both Stanford School of Medicine and the Lucile Packard Children’s Hospital

Establish branding and style guidelines for executives

  • Gain familiarity with voice and communication styles (and nuances there within) of key executives with a primary focus on the Foundation CEO
  • Develop a codified style guide for writing and communications that are produced and written from the perspective of those executives
  • Train and support others across the Foundation to access and adopt style guides
  • Track and evolve communications style guides over time
  • Work with communications colleagues to ensure that CEO’s perspective is fully represented in all external-facing writing and collateral

Produce key writing and communications in the voice of Foundation executives

  • Regularly refresh repository of talking and messaging points for each executive written from their expertise, point of view, and voice
  • Draft and project manage content creation from the CEO to internal constituents, Foundation board, donor, and public audiences
  • Donor-facing communication and acknowledgement letters from the CEO
  • Support high-stakes presentations, including slides and talking points
  • Draft remarks (slides and talking points) for Foundation-sponsored events and external events where a relevant executive is speaking
  • Maintain updated biographies of executives
  • Partner with executives to draft and coauthor thought leadership
  • Deliver on ad hoc needs (e.g. crisis communications, condolence letters, etc.)

Manage others to successfully write on behalf of executives

  • Create and maintain templates that other staff (e.g. fundraising gift officers) can access to draft writing on behalf of executives
  • Create systems and processes to successfully manage content sourcing and version control as collateral is produced
  • Create systems and structures to scale up correspondence to external constituents (e.g. increase number of meaningful touchpoints to donors)
  • Catalogue key pieces of writing to create a library of templates that can be accessed to more efficiently create more and better communications
  • Serve as first point of review for all key communications as a proxy to the CEO and other executives ahead of their review
  • Manage process for CEO and other executives to review and approve final drafts

Direct in-house and external vendors to produce collateral with exceptional look and feel with expertise in the visual display of information (e.g. charts, graphs, imagery, etc.)

QUALIFICATIONS

EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent experience
  • Minimum of 8 years of work experience
  • Experience producing high quality communications and/or marketing outputs in a high stakes environment.
  • Our interview process involves a writing simulation relevant to the work in this role which will allow us to better understand candidate skills and for candidates to better understand what it might be like to be in this role
  • We encourage strong writers with experience working with executive stakeholders from all professional backgrounds to apply
  • Experience and/or familiarity with fundraising methods and best practices is a plus

COMPETENCIES

  • Adaptability and flexibility: Possesses a high tolerance for ambiguity in a complex and evolving work environment. Ability to thrive and achieve outcomes in a matrixed environment with multiple stakeholders across different organizations – the Lucile Packard Children’s Hospital, the Stanford School of Medicine, and Stanford University.
  • Executor who enjoys an iterative creative process: Enjoys working with high octane executives who are highly generative and iterative in their working style. Possesses the patience and confidence to create outputs in an environment characteristic of many feedback cycles, the potential for midstream strategy changes, and restructuring content when near the final draft.
  • Relationship Builder: Ability to build internal and external relationships, including ability to create and sustain mutually beneficial relationships with people who have a wide range of personality types and diverse cultural backgrounds.
  • Exceptional written communicator: Strong written and verbal communication skills, with the ability to inspire and motivate through both logic and emotion. Top-flight storyteller with exceptional copy editing skills and the ability to quickly learn and implement the voice of others’ in one’s own writing. Ability to translate complex, technical, wordy content into visualizations and coherent, compelling, and pithy language.
  • Exceptional capacity to manage visual design: Ability to source and manage visual designers. Possesses knowledge and understanding of best practices of visual design. Ability to manage visual designers to strong outputs, even if not fully an expert in visual design.
  • Self-Starter with a growth and learning mindset: Entrepreneurial approach to creating a clear road map to successfully manage projects and solve problems while meeting desired outcomes. Seeks feedback to continually improve performance.
  • Strong Project Manager Who Operates Strategically and Persistently: Ability to plan and manage multiple projects at once including managing the execution and experience of multiple stakeholders. Ability to manage projects with an eye towards version control and asset management.
  • Integrity: Ability to work with sensitive and confidential information maintaining the highest level of confidentiality and discretion at all times.
  • Mission orientation: Possesses a genuine interest in improving the health and well- being of pregnant women and children.

ABOUT THE ORGANIZATION

At the Lucile Packard Foundation for Children's Health, we are a team of dedicated individuals with a shared commitment to helping kids and families live healthier lives.

We do this by:

• Fundraising for Lucile Packard…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Location

On-site
Palo Alto, CA, USA

How to Apply

Submit your resume and cover letter on our website.

Submit your resume and cover letter on our website.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.