HIV Services Administrative Intern

Hours per week

16-30 hours per week



Application Deadline


Start Date



730 Polk Street
3rd floor
San Francisco
United States


Shanti’s HIV Services provides practical assistance and emotional support to underserved San Franciscans living with HIV/AIDS.

Title: HIV Services Administrative Intern

Type of Internship: Unpaid

Hours per Week: 16-30

Internship Length: minimum 3 months, beginning early June 2018

Professional Development Opportunities:

  • Gain knowledge of non-profit coordination and management, peer counseling, client psychosocial issues, and the harm reduction and active listening models

Intern Training Provided:

  • Shadow Program Coordinator to gain experience with performing administrative tasks
  • Attend required Shanti Peer Support Training* to gain skills in active listening, peer counseling and the Peer Model of Support used by Shanti staff and volunteers
  • Continued consultation with HIV Services Coordinator
  • The next Peer Support Volunteer Training will be taking place in May 2018: 
  • Friday, May 18th from 6-9pm
  • Saturday, May 19th from 9am-6pm
  • Sunday, May 20th from 9am-6pm
  • Wednesday, May 23rd from 6-9pm 

Intern Responsibilities:

  • Work a minimum of 16 hours per week
  • Enter data from program activities into required data capture systems
  • Compile data for monthly contract invoice submission
  • Maintain confidential client charts; complete all required documentation for services provided.
  • Perform eligibility checks of Ryan White clients
  • Provide emotional support, practical assistance and advocacy for assigned client
  • Participate in weekly staff meetings
  • Receive regular supervision meetings with HIV Services Coordinator
  • Work with Volunteer Services as assigned
  • Performs other tasks as assigned.


  • Client-centered and service-focused, ability to maintain client confidentiality
  • Ability to make a commitment to provide service at a minimum of 16 hours per week for a minimum of 3 months
  • Completion of on-site training and required Peer Support Training
  • Demonstrate relevant training, course work, employment/volunteer experience or life experience
  • Sensitivity to and/or experience with HIV disease or other life-threatening illness, diversity, substance use, mental illness, homelessness, and marginalized populations
  • Willingness to learn about Bay Area resources
  • Strong written and verbal communication skills
  • Computer literacy, ability to enter data accurately
  • Strong interpersonal skills
  • Ability to work well independently and as part of a team
  • Ability to interact with individuals in diverse environments
  • Receptivity to feedback

How To Apply

To apply, please contact Liz Stumm, HIV Services Program Coordinator at or 415-674-4739