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Member Services Intern

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Published 6 days ago

Help people make green energy choices in practical and

cost-effective ways.


Green Energy Consumers Alliance is a non-profit agent that enables people to

make green energy choices in the most cost-effective, practical and seamless

ways possible, and to advocate for energy policies that benefit the greater

good. Our energy programs offer New Englanders:

·      Discounts on electric vehicles

·      Green electricity for homes, offices, and whole communities

·      Efficient electricity & heating

·      Advocacy for climate-friendly energy policy


Internship responsibilities include:

·      Provide remote customer service to members and prospective members of our Green Powered green electricity program;

·      Perform daily administrative tasks to include data management and phone and email outreach;

·      Draft communications for members and participants;

·      Assist with webinars;

·      General program administrative tasks and projects as assigned by supervisor.

  • Research, as needed, into policies and programs around electric vehicles, grid modernization, and renewables.


Required Qualifications:

·      Good written & verbal communication skills;

·      Access to a setting that is conducive to providing phone and email customer service remotely (using software provided by Green Energy Consumers);

·      Good organizational skills, attention to detail, and ability to closely follow

written procedures;

·      Experience in customer service;

·      Permanent residency in Massachusetts, OR attending a MA college or university. Your graduation year must be 2020, 2021, 2022, or 2023.



Desired Qualifications:

·      Familiarity with electric vehicles and renewable energy, with a desire to learn more;

·      Fluency in a second language.

  • Experience or familiarity with environmental policy and research, with a desire to learn more.


Other details:

This 20 - 30 hours per week, 12-week internship will be conducted primarily remotely, and, health & safety permitting, occasionally from our office in the Jamaica Plain neighborhood of Boston. The hours can be fulfilled around your schedule, but must be during 9am-6pm M-F. The internship is contingent upon funding from the Massachusetts Clean Energy Center

Help people make green energy choices in practical and

cost-effective ways.


Green Energy Consumers Alliance is a non-profit agent that enables people to

make green energy choices in the most cost-effective, practical and seamless

ways…

Details at a Glance

  • End Date
    August 2, 2021
  • Application Deadline
    May 4, 2021
  • Internship Benefits
    Academic Credits
  • Payment
    Hourly
  • Stipend / Wage
    $17/hr
  • Hours Per Week
    20 hours per week, 12-week internship

Apply to This Internship

Instructions:

Applicants must have permanent residency in Massachusetts, OR attending a MA college or university. your graduation year must be 2020, 2021, 2022, or 2023.

Please include a cover letter, resume, and writing sample with your application.

All fields are required
Resume must be uploaded in PDF format
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Location

Remote
Work may be performed anywhere in United States
Associated Location
Green Energy Consumers Alliance, 284 Amory Street, Boston, MA 02130

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