Member Services Intern

Help people make green energy choices in practical and

cost-effective ways.

Green Energy Consumers Alliance is a non-profit agent that enables people to

make green energy choices in the most cost-effective, practical and seamless

ways possible, and to advocate for energy policies that benefit the greater

good. Our energy programs offer New Englanders:

·      Discounts on electric vehicles

·      Green electricity for homes, offices, and whole communities

·      Efficient electricity & heating

·      Advocacy for climate-friendly energy policy

Internship responsibilities include:

·      Provide remote customer service to members and prospective members of our Green Powered green electricity program;

·      Perform daily administrative tasks to include data management and phone and email outreach;

·      Draft communications for members and participants;

·      Assist with webinars;

·      General program administrative tasks and projects as assigned by supervisor.

• Research, as needed, into policies and programs around electric vehicles, grid modernization, and renewables.

Required Qualifications:

·      Good written & verbal communication skills;

·      Access to a setting that is conducive to providing phone and email customer service remotely (using software provided by Green Energy Consumers);

·      Good organizational skills, attention to detail, and ability to closely follow

written procedures;

·      Experience in customer service;

·      Permanent residency in Massachusetts, OR attending a MA college or university. Your graduation year must be 2020, 2021, 2022, or 2023.

Desired Qualifications:

·      Familiarity with electric vehicles and renewable energy, with a desire to learn more;

·      Fluency in a second language.

• Experience or familiarity with environmental policy and research, with a desire to learn more.

Other details:

This 20 - 30 hours per week, 12-week internship will be conducted primarily remotely, and, health & safety permitting, occasionally from our office in the Jamaica Plain neighborhood of Boston. The hours can be fulfilled around your schedule, but must be during 9am-6pm M-F. The internship is contingent upon funding from the Massachusetts Clean Energy Center