Summer Youth Employment Success Coach
- Internship posted by Poverty Solutions at the University of Michigan
Hours per week
10 hrs/week in March and April, 30 hours per week from May to August
735 S. State St
Please see more details about the position, as well as more information about the program here.
Success Coaches will manage the implementation of the Washtenaw County Summer Youth Employment Program (SYEP) at the University of Michigan. Success Coaches will be responsible for ensuring all aspects of the SYEP are well-managed, including offering close support to both youth participants and employers.
Summer19 is a summer jobs program employing youth aged 16-24. In partnership with the Washtenaw County Office of Economic Development, Michigan Works! Southeast, and other community and campus partners, Poverty Solutions and the Ginsberg Center facilitate a summer job experience for youth on the U-M campus.
Success coaches will need to be organized, detail-oriented, team players, personable, adaptable to challenges, and willing to learn. This position is ideal for graduate student internships, though highly qualified graduating seniors may also be considered.
All Success coaches will be primarily responsible for:
· Supporting youth and employers through the U-M hiring process, including providing assistance in compiling and submitting key documentation for employment and assisting with first day of work HR activities
· Attending and supporting all events, including Parent/Family orientation, Employer Orientation, Match Day, Mid- and End-of-Summer events
· Managing a caseload of youth throughout the program, helping them to navigate the program, conducting 1:1 check-ins.
· Managing a caseload of employers throughout the program, troubleshooting and advising their programmatic needs. Conducting regular check-ins.
· Implementing weekly half-day enrichment sessions on Fridays, using an evidence-based curriculum designed to support youth in building career skills.
There are three success coach positions available. Each success coach will have a primary job focus to ensure the program runs smoothly, while also supporting the program as a whole. Please indicate in your cover letter your ranking of the below positions from 1 (most interested) to 3 (least interested), and why you believe your top choice is the best fit for your experience.
· Alongside Michigan Works! staff, plan and execute events throughout the summer. This includes coordination of Match Day, a pre-program event and the planning of two major events during the program: the Mid-Summer Event and End-of-Summer Graduation Ceremony.
· Provide logistical oversight for these events, plan communications, and ensure adherence to University event management policy by working with Poverty Solutions staff.
· Send out a weekly newsletter with a synopsis of enrichment, ideas for youth engagement, and best practices
· Provide updates to employers when youth miss key activities, like enrichment
· Serve as the Success Coach liaison with the U-M Human Resources department to ensure smooth onboarding, including planning HR Day (the first day of work).
· Provide feedback on initial job descriptions and responsibilities
· Provide communication to U-M employers surrounding Match Day
· Primary Success Coach Liaison with U-M training partners for Friday enrichment sessions
· Project manage each enrichment session, including materials creation, exit tickets, agendas, and facilitators guide
· Manage weekly feedback process
· Delegate as necessary
· Collect programmatic feedback from both youth and employers
· Respond to phone/email inquiries about SYEP
· Assist Poverty Solutions staff as needed
· Experience working with youth, ideally from underserved communities
· Experience planning and/or coordinating programs or events, either professionally or as a part of student organizations
· Interest in pursuing a career path in program management, the nonprofit sector, public service, or related field
· Demonstrated cultural competence and interest in diversity, equity, and inclusion
· Strong written and verbal communication skills
· Bachelor’s Degree
· Pursuing a Master’s Degree in social work, education, public health, or related field; Experience working in the Washtenaw County region a plus.
· Interest in higher education equity
· Teaching and/or facilitation experience