E-Recruitment System Administration Consultant

Job Type

Full Time




Europe, Western


The World Food Programme is the world's largest humanitarian agency, fighting hunger worldwide.In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help communities rebuild their shattered lives.WFP is part of the United Nations system and is voluntarily funded. To learn more about WFP's operations, please visit our website at: http://www.wfp.org

Job Description:

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance



About UN World Food Programme

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. 


Organizational Context

The HR Technology and Analytic Branch - HRMOI is responsible for on-going support to critical HR operational processes through the appropriate provision and application of information, processes and enabling technologies. It is also responsible for the developing of the HR Division Technology strategy and roadmap that will support integrated talent management processes, enable full visibility into our global workforce by deploying a technology solution that integrates people processes, data and intelligence from corporate and satellite systems and databases, and will provide workforce analytics and tools to support evidence-based decision making across people-related processes (in particular workforce planning, recruitment, reassignment and deployment to emergencies).

The Branch consists of three teams:

HR Technology

HR Systems Administration and Support

HR Reporting & Analytics.


About the Role

WFP is seeking a qualified candidate to fill the role of HR Technology and Analytics consultant in charge of the E-Recruitment System administration and end-user support.

The Consultant will be based in our Rome Headquarter, and will be part of the HR Technology and Analytics Branch (HRMOI) team.

The consultant can be part of any other HRMOI projects depending on priorities.


Key responsibilities include:

Provide functional and technical first level of support to end users (Recruiters, Staffing Coordinators, Hiring Managers, Internal candidates) in HQ Rome and Local Subject Matter Experts in the field

Provide functional and technical second level of support to end users (Recruiters, Hiring Managers, Internal candidates) in the field (85 countries)

Provide support to internal and external candidates

Manage e-Recruitment security permissions granting

Maintain up-to-date existing documentation and eLearning courses. Build new documentation and eLearning course if necessary.

Provide face-to-face and/or online training to internal end users (Recruiters, Staffing Coordinators, Hiring Managers, Local Subject Matter Experts)

Support E-Recruitment lead with system enhancement, vendor relationship management and new functionalities’ development and implementation

Any other related activities, may E-Recruitment lead require

Generic responsibilities applicable to HR Technology and Analytics Consultants include:

Undertake data collection, preprocessing and analysis of structured and unstructured data

Undertake business process mapping and analysis to recommend system and process enhancements in order to optimize performance

Identify valuable data sources and process automation opportunities

Build analytics models to address business problems

Present information using data visualization techniques

Propose solutions and strategies to business challenges

Assist in the preparation of project proposals, implementation plans and presentations to management/project leads

Build quantitative model to simulate impact of the projects; 

Assist in the preparation of HRMOI reports for WFP management

Research the HR technology and analytics best practices and innovations;

Support HRMOI management with priority activities as and when required.


Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.



Deadline for applications: 10 September 2018

Ref.: VA No. 87505



Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.


Qualifications & Experience Required


2+ years of postgraduate relevant experience in HR Information system maintenance and support, with preferably experience in an international context

Experience in the analysis of complex data

Experience in SuccessFactors recruiting module is an asset

Experience in web application development using PHP, MySQL is an asset


Functional Skills & Competencies:

Ability to work and deliver results within a highly complex organizational environment (i.e. with diverse team, matrix structure, highly evolving operational context and staff working hardship locations)

Analytical mind and business acumen

Problem-solving aptitude

Excellent communication skills and understanding of working with different cultures

Knowledge of talent management solutions

Proactive and willing to propose enhancements

Advanced use of Microsoft Excel and/or any data visualization tool



Advanced University degree in Computer Science, Human Resources Management or Business Administration


Level of Language Proficiency


Fluency in oral and written English (proficiency/level C)

Intermediate knowledge of the following WFP working languages (Arabic, French, Spanish, Russian, Chinese or Portuguese) is preferred.

Professional Level

None specified

Minimum Education Required

No requirement