Operations Associate

Job Type

Full Time




New York
New York
United States


What do you do all day?

As a key member of the NYC Program team, the Operations Associate will play a key role in supporting the functions that enable our team to do its best work. Specifically, the Operations Associate will provide administrative and operational support to ensure educators and students have the information and materials they need to participate in high quality NMSI programs. The Operations Associate supports a wide variety of tasks related to event planning, communications, projections, and data reporting.

The Operations Associate reports to the Manager, Program Delivery and Operations, NYC. This full-time, hourly role is based out of our New York City office.

What are the details?

  • Support the Manager, Program Delivery and Operations, NYC in the collection of all documents and information for supported schools, ensure their accuracy, and upload to document management system
  • Support teacher trainings, student trainings and other events
  • Create necessary documents and process documents for events
  • Assist with document and material preparation for meetings
  • Enter information into database to initiate, update, transfer and delete fixed records, generate records, and to track PDO activities
  • Assist with input and track event information in the NMSI Online Scheduling System
  • Assist with the preparation of large sets of data for accurate reporting
  • Respond and help with any request in the NYC NMSI logistics email account
  • Support the implementation of project plans and adhere to timelines to successfully meet goals
  • Assist in creating event reports and provide regular status updates
  • Assisting with events coordination (catering, sign-in, etc.)
  • Other duties as assigned

What are we looking for?

  • Education & Experience – You have an Associate degree or equivalent experience; operations experience preferred
  • Organized & Productive – You are a master at planning your day and not letting distractions come in between meeting your goals
  • Flexible – You are comfortable working in an ambiguous environment with competing priorities; you’re willing to travel a few times throughout the year when necessary
  • Inclusive – You can work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion or job type—or any other factor that makes us unique!
  • Flexible – You are comfortable working in an ambiguous environment with competing priorities; you’re willing to travel a few times throughout the year when necessary
  • Tech Savvy – You embrace technology as a tool to enhance your work effectiveness but not a tool to replace hard work
  • Sense of Humor – You don’t take yourself too seriously; work hard play hard is your mantra

What else do we value?

  • Accountability – Delivering on commitments made to our stakeholders, transparency about progress and outcomes, and ownership of responsibility for the decisions we make
  • Collaboration – Trust, open communication, and teamwork inside and outside the organization to maximize our shared knowledge and bring greater value to our mission
  • Equity – Access and opportunity for all students to succeed, regardless of zip code
  • Learning – Fostering dynamic learning environments for students and teachers and using internal and external feedback to continuously improve the quality of our work
  • Advocacy – Cultivation of strong, strategic relationships that expand our reach and influence and ensure continued positive student outcomes in the communities we serve

Want to learn more?

The National Math and Science Initiative is a national nonprofit organization dedicated to transforming math and science education in today’s classrooms and ensuring that all students have the knowledge and skills to thrive in the global economy of the 21st century. Founded in 2007, NMSI began by dramatically improving student participation and success in rigorous Advanced Placement math, science and English courses in 85 courses across seven states. Today, NMSI has scaled its proven program to serve more than 1.5 million students, 50,000 teachers, 1,000 high schools and 45 universities across 40 states, and is having a demonstrable and lasting impact on student outcomes.

NMSI Next, our five-year strategic plan, deepens our commitment to transform our current programs. In doing so, we will also launch a bold approach to partnering with school systems that drive outcomes not only at the student and school system levels, but also at the regional and national levels. NMSI Next is anchored on the concept that the whole will be greater than the sum of the parts and that our teamwork and program work go hand in hand. Additionally, we believe that our impact at the school system, regional, and national levels will reinforce itself to ensure population level outcomes.

We believe STEM education is the greatest lever to accessing opportunity, and is unmatched in unlocking student potential.

Specifically, NMSI Next will implement the following strategic levers so that all students, especially those furthest from opportunity, thrive and reach their highest potential as problem solvers and lifelong learners, pursue their passions and tackle the world’s toughest challenges.

  • Catalyze bold thinking and enduring solutions for all students nationally
  • Collaborate with regional stakeholders to drive sustainable changes
  • Provide school systems a world class K-12 solution set
  • Build a strong, sustainable, and nimble organization positioning us to deliver exponential impact

Professional Level

Entry level

Minimum Education Required

No requirement