Membership Associate

Job Type

Full Time


Minimum: $35,000.00
Details: performance incentive of up to $1,000 per month.



Start Date:


Application Deadline:



1112 16th Street Northwest
District of Columbia
United States


About the YMCA of Metropolitan Washington: The YMCA of Metropolitan Washington is one of the largest charity organizations in the country. The Y has a long history of leading the way in youth development, healthy living and social responsibility.

What you need to know about this position: This position is responsible for welcoming individuals, families and corporations to the benefits of membership at their YMCA branch. The Membership Associate will also play a leadership role in the daily operation of the Member Service Department in accordance with the Association standards and membership policies; generate incremental membership sales via external sources corporations, and community-events and optimize internal relationships member engagement, member referrals, etc. en route to achieving the branch’s monthly new member acquisition and member retention goals while providing outstanding customer service to all members, guests, staff and the community at-large.

What we need from you: Bachelor’s degree or equivalent experience, a minimum of three years experience in membership sales and service, a track record of demonstrating initiative, enthusiasm and common sense/good judgement, skills required include communication, relationship-building, customer service, leadership, multi-tasking and problem-solving skills, must be able to review and guide the work of others.

The YMCA of Metropolitan Washington is an equal opportunity employer committed to diversity and inclusion in the workplace.


We offer an exciting, fun, inclusive, growth oriented work environment that includes strong health benefits options, long term and short term disability, 10% employer paid retirement, childcare discount, complimentary Y membership, and continuous professional development opportunities.

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply