Details: This position is compensated at $20/hour.
65 Laguna Street
Openhouse seeks a positive, compassionate, caring, creative, and organized Activities Assistant who will help support the coordination and delivery of our direct services and community programs that promote engagement, health and wellness for lesbian, gay, bisexual, transgender, and queer (LGBTQ) older adults in the San Francisco Bay Area.
Openhouse was founded in 1998 to enable LGBTQ seniors to overcome the unique challenges they face as they age by providing LGBTQ-welcoming housing, high-impact direct services, and innovative community programs. Openhouse reduces isolation and empowers LGBTQ seniors to improve their overall health, well-being, and economic security. As the initiator of the movement to meet the needs of LGBTQ older adults in San Francisco, Openhouse is a dynamic and entrepreneurial organization on the leading edge of this growing field at the local, state and national levels.
Openhouse services include volunteer Friendly Visitors, housing assistance and education, care coordination, and peer-led support groups to ensure that LGBTQ seniors have the resources, information and support they need. In addition, Openhouse’s Community Engagement Program (CEP) and Support and Wellness Program (SWP) offer over 100 hours of dynamic programming every month that bring LGBTQ seniors together to promote social interaction, community-building, health and wellness, and civic engagement.
The Activities Assistant (AA) will support the Openhouse Community Engagement and Support and Wellness programs by implementing and managing logistics for daily, weekly, and monthly social-recreational and support and wellness programming for LGBTQ older adults such as lunches, exercise classes, education and arts programs, health and wellness workshops, discussion groups, and other activities and events at Openhouse. The AA will provide support and directly deliver programs, activities and events from start to finish. The Activities Assistant will also assist in collecting Openhouse participant registrations and conducting outreach to the community of LGBTQ seniors to build participation in social and community-building programs at Openhouse and satellite locations.
The AA will spend approximately 30% of their time supporting the implementation of a Pilot Innovation Project between Openhouse and Stepping Stone Adult Day Health Centers (ADHC). The Project titled, “Expanding Adult Day Health Care Services to LGBT Seniors and Disabled Adults,” will develop and implement LGBTQ-affirming programs and activities for LGBTQ participants and their caregivers at Mission Creek Adult Day Health Center lead by the Openhouse Training and Outreach Manager.
The AA should be detail-oriented and possess excellent customer service, interpersonal and time management skills. In addition, the AA must be consistently respectful, tactful, and professional in interactions with participants, staff and partner organizations. This is a full-time, hourly (non-exempt) position and reports to the Manager of Community Engagement.
Duties and Responsibilities
1. Coordinate Community Engagement Programs and Activities
• Execute daily, weekly, and monthly logistics (e.g., work with multiple vendors, arrange for food and beverages for programming, activities and special events, room set up and break down, assist community members with access into Openhouse program sites) for social engagement and support and wellness programming including on- and offsite locations.
• Assist with daily, weekly, and monthly programming with Stepping Stone Adult Day Health program to ensure activities are inclusive of LGBTQ senior participants and their caregivers.
• Work with internal departments (dining, facilities, resident services, operations, etc.) to coordinate meeting setups, room reservations and food/beverage setup, breakdown and clean-up before and after events.
• Assist with decorating meeting spaces for special events and holidays.
• Receive and respond to calls, emails, and drop-in visits to Openhouse offices (RSVPs for programming and special events) from LGBTQ seniors seeking LGBTQ aging-friendly services, community connections and engagement, and support.
2. Community Outreach
• Solicit content for monthly newsletter (e.g., images, stories, resource features) to augment the Openhouse monthly activities calendar.
• Develop collateral materials including flyers, draft program-specific communications, and other outreach materials to promote Openhouse programs and services.
• Support and maintain relationships with Openhouse community partners (e.g., health and social service organizations, SF LGBTQ Center, Frameline, Sean Dorsey Dance, Theatre Rhinoceros,) to maintain and expand program opportunities and access for LGBTQ seniors.
3. Actively identify seniors and caregivers participants with support needs and coordinate with Openhouse and Stepping Stone ADHC staff.
• Report issues, challenges and problems a participant or caregiver might face that interfere with their ability to participate in activities to appropriate Openhouse staff.
• Assist in the implementation of activities and programs to ensure inclusion and safety of seniors and adults with disabilities and special needs.
• Coordinate with Openhouse and Stepping Stone staff who can provide additional one-on-one assistance (e.g.; housing assistance and referrals, case management, Friendly Visitor, and health and wellness psychoeducation, and emotional support).
• Manage data, Openhouse registration forms, sign-in sheets, annual Consumer Satisfaction surveys, program evaluations, and other required documentation as required by the San Francisco Department of Aging and Adult Services and other funders.
• Assist with the logistics to make events and programs possible such as supporting promotional and advertising efforts, managing supplies inventory, and keeping within budgets.
5. Other Duties as Assigned by the Director of Programs or required by temporary or short-term staffing shortages.
Experience working with LGBTQ older adults is ideal; but all candidates who have the following type of experience and qualifications will be considered:
1. Experience working with older LGBTQ adults or equivalent experience working with other populations with unique socialization and service needs.
2. Sensitivity to and knowledge of the unique life experiences, challenges, and strengths of LGBTQ community members.
3. Event planning experience and publication layout/design highly valued.
4. Public speaking and delivering presentations highly valued.
5. Committed to diversity and able to recognize and affirm that LGBTQ older adults live at intersections of race, ethnicity, class, culture, HIV status, sexual orientation, gender, gender identity, spirituality, and ability.
6. Ability to work with minimal supervision.
7. Special skills or interests in art, drama, music, or fitness welcome.
Knowledge, Skills, and Abilities Required To Perform Essential Job Functions
Must have two years’ experience in a social wellness or recreation programs within the past five years, one year of which was in an activity program for older adults (e.g. Adult Day Health Centers.) Must be familiar with state regulations in regard to activities requirements. First Aid and CPR certification desired. Proficient with Microsoft Office Suite and the ability to quickly learn software programs and online databases and tools. Flexibility to work when needed, especially evenings, weekends, or early mornings. Excellent knowledge of various social media platforms for outreach and marketing. Good problem-solving skills and the ability to prioritize multiple tasks. Excellent resource management, computer, record keeping, decision making, and verbal and written communication skills. Attention to detail is critical.
Physical Requirements Required
Physical skills and ability to perform work that requires sitting, walking, stooping, bending and lifting up to 35 pounds.
This position includes health, dental, and vision benefits. This position is eligible to participate in a 401(k) first day of quarter following one-year of service with agency match.
Minimum Education Required
How To Apply
Email cover letter and resume detailing your qualifications and interest in the position to firstname.lastname@example.org or fax to (415) 296-8008 or mail to 65 Laguna Street, San Francisco, CA 94102. No phone calls accepted.
Openhouse is an equal opportunity employer. Women, older adults, people of color, transgender people, and people with disabilities encouraged to apply.