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Volunteer Relations Specialist

Posted by
Optica
|
Washington, DC
New
|
Published 28 days ago

Optica, formerly OSA, is recruiting for a Volunteers Relations Specialist. The Volunteer Relations Specialist reports to the Senior Director of Governance and Special Programs. The Specialist is a member of the Executive Office Department which specializes in providing high-quality customer service to internal and external customers of the Society. The primary focus of the position is to provide administrative and programmatic support for Optica’s governance activities and its volunteer relations program. The position requires strong project management skills and the ability to work with volunteers in an effective and professional manner. The Specialist should have experience implementing all aspects of the volunteer management cycle: assessment, recruitment, orientation/training, recognition and retention.  

 

PRIMARY RESPONSIBILITIES:

1.     Provide support to councils/committee volunteers and staff liaisons on effective meetings management (tracking of action items, organize orientation/training, and resources);

2.     Manage the prospective volunteer dashboard and track usage and placement of volunteers;

3.     Manage logistics and promotion of Optica elections;

4.     Coordinate volunteer recognition activities to include gifts, rewards program, correspondence, OPN, social media, acknowledge volunteer special honors/awards and family and health;

5.     Develop and implement annual cycle of activities to support volunteer recruitment for the Society - engagement activities, appointment process, tracking of open positions/terms, statistics;

6.     Maintain database(s) and portal (Netforum/Govenda) to ensure data quality; perform maintenance to records as needed. Assist liaisons with committee and volunteer records;

7.     Assess queries/reports from Netforum to track high hour volunteers, term dates, value of volunteer service; Work with IT to generate queries and reports as needed and conduct analysis of data;

8.     Handle the administration of governance calendars, e-books, archives, badges, rosters, expense reports, etc. as needed.

9.     Maintain leadership and volunteer portions of the website to include fresh content, annual updates, broken links, etc.

10. Assist with planning and execution of annual Leadership Conference and governance meetings throughout the year.

 

EDUCATION AND EXPERIENCE:

  1. Bachelor’s degree required
  2. Five years of volunteer management or related experience.
  3. Demonstrated knowledge of project management.
  4. Experience with associations/scientific societies preferred

 

SKILLS AND ABILITIES:

  1.  Excellent oral and written communication skills are required.
  2. Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines simultaneously.
  3. Customer service orientation, positive attitude and excellent telephone/zoom etiquette
  4. Learns and adapts quickly to new directives, programs and opportunities
  5. Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  6. Experience with Netforum preferred
  7. Excellent interpersonal skills and demonstrated effectiveness working in a team environment
  8. Ability to work as part of a team and independently to complete tasks



Located in the Dupont Circle neighborhood of Washington, DC, Optica, formerly OSA, offers a competitive salary and excellent benefits. Please send a cover letter and resume with salary requirements to resumes@optica.org.

Optica, formerly OSA, is recruiting for a Volunteers Relations Specialist. The Volunteer Relations Specialist reports to the Senior Director of Governance and Special Programs. The Specialist is a member of the Executive Office…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Location

On-site
2010 Massachusetts Ave NW, Washington, DC 20036, USA

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