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Sales & Outreach Coordinator

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Published 15 days ago

Ten Thousand Villages Pittsburgh

Title: Sales & Outreach Coordinator

Report to: Store Manager

Part-Time

Position – 26-30 hours per week, includes weekend and evening schedule

Pay Rate: $15.5/hr


Store Description

Ten Thousand Villages Pittsburgh is part of a network of Ten Thousand Villages stores throughout the United States. The mission of Ten Thousand Villages is to create opportunities for artisans in developing countries to earn income by bringing their products and stories to markets through long-term, fair trading relationships. We are looking for a motivated candidate who will lead offsite events and sales and build local partnerships to expand our community engagement and create new sales opportunities to support our mission.

Ten ThousandVillages Pittsburgh has been in the Squirrel Hill neighborhood for more than 20 years. A small group of paid employees work closely as a team to manage all operational aspects of the store and provide excellent customer service. The team also works alongside over 50 volunteers.

As a local non-profit dedicated to supporting artisans around the globe, we are committed to diversity and fostering an inclusive environment for staff, volunteers, and customers. We encourage applicants from diverse backgrounds.


Position Description

The Sales & Outreach Coordinator will have in-store and offsite responsibilities. In-store they will assist with sales floor coverage, update social media, and coordinate events. Off-site, they will be responsible for sales and education programs at other locations such as churches, schools, fair trade fairs, etc., including logistics, presentations, inventory management, customer service, and volunteer recruitment and training.

The frequency of events and offsite sales varies throughout the year, with the busiest season from October to December. Many of the events and offsite sales occur on weekends and evenings and so the schedule may change from week to week. 


Responsibilities

  • Represent Ten Thousand Villages Pittsburgh as the main point of contact for outside organizations
  • Oversee sales floor as manager-on-duty when necessary and provide excellent customer service
  • Manage offsite sales, including: scheduling, logistics, direct customer service, volunteer recruitment and training, inventory management, supply/equipment maintenance, and product transport
  • Develop good understanding of fair trade history and principles in order to effectively communicate this information to outside organizations and customers
  • Network with potential partners for sales and education programs
  • Post regularly on Facebook, Instagram, and other social media sites


Required qualifications & skills

  • Retail experience (2 years) and demonstration of excellent customer service
  • Reliable vehicle access and valid driver’s license with proof of insurance
  • Daytime, evening, and weekend availability
  • Excellent time-management and organizational skills, including attention to detail and keeping deadlines
  • Ability to work independently with little direction or direct supervision
  • Experience with a POS system and handling cash
  • Transporting merchandise to offsite sales events, loading and unloading merchandise, setting up and taking down the sales area.


Preferred qualifications

  • Experience organizing events, including promotion and logistics
  • Understanding of and commitment to fair trade principles
  • Leadership experience with volunteers
  • Experience using Square® Register, frontend & backend
  • Proficiency with Microsoft Office Programs including Word, Excel, and Publisher
  • Working knowledge of Facebook and Instagram
  • Experience in gathering and using data to inform decision-making and explain the rationale of enlisted strategies


Covid-19 Update

As a result of the COVID-19 pandemic, Ten Thousand Villages Pittsburgh has implemented many CDC-recommended measures to ensure the safety and wellbeing of our staff, volunteers, and customers. All candidates will be asked to review Ten Thousand Villages Pittsburgh COVID-19 policy and commit to complying with the policy prior to being hired.


To Apply

As a local non-profit dedicated to supporting artisans around the globe, we are committed to providing opportunities for diverse applicants here in Pittsburgh.


Email cover letter and resume to pittsburgh@tenthousandvillages.com. Please include Sales & Outreach Coordinator in your subject line. Attachments must be in Microsoft Word or PDF format. Applications will be reviewed on a rolling basis.



 

Ten Thousand Villages Pittsburgh

Title: Sales & Outreach Coordinator

Report to: Store Manager

Part-Time

Position – 26-30 hours per week, includes weekend and evening schedule

Pay Rate: $15.5/hr


Store Description

Ten Thousand Villages…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Start Date
    January 25, 2022
Compensation
USD $15 - USD $16
/ hour

Benefits

  • PTO
  • Discount
  • PTO
  • Discount

Location

On-site
5820 Forbes Ave, Pittsburgh, PA 15217, USA

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