Faith in Action Network is the largest grassroots faith-based community organizing network in the United States. Under the umbrella of Faith in Action (formerly known as PICO National Network), people of faith have advanced racial and economic justice for and with formerly incarcerated individuals, immigrants, mothers, essential workers and others who are closest to the pain. Through a network of 60 faith-based organizations and 1,200 religious congregations, Faith in Action provides an opportunity for thousands of volunteer leaders to stand up and be heard on the public and corporate decisions that directly shape their lives.
Faith in Action organizations have successfully changed public policies at the local, state and federal level that have helped families obtain affordable health coverage for themselves and their children, provide their children with a better education, protect their homes from foreclosure and secure good jobs. Through an innovative campaign infrastructure that ties together grassroots people-led organizing in more than 200 cities and towns and 18 states with large-scale efforts to change federal policy, Faith in Action is currently leading campaigns to help with citizenship for 11 million aspiring Americans, end mass-incarceration and make sure that our votes are not held hostage or unjustly taken away.
The Program Manager is central to keeping the daily order of the National Organizing Director and Political Director, including but not limited to scheduling, office management, and administrative duties. This position is the bridge to internal and external entities including federations, vendors, personnel and retainers of the organizing and political strategies.
Essential Duties and Responsibilities:
- Working closely with the fund development and finance teams, provides leadership, oversight, and technical assistance and coordination in the execution of the programs’ in the preparation and execution of operating and expansion budget which may utilize multiple funding sources;
- Maintain and organize directors’ e-mail to ensure timely response and correspondence with colleagues, partners etc.;
- Manage and schedule directors’ calendar while coordinating a variety of on-site and off-site appointments, including prioritizing surfacing questions, obtaining alignment on trade-offs while ensuring enough space/travel time between appointments and blocking dedicated work spaces;
- Provide administrative support and management of invoices/re-grants/payments for department contractors, federation partners and partner organizations;
- Conduct background research and provide pertinent materials to prepare director for upcoming meetings and conferences;
- Manage and maintain travel arrangements, registrations and reservations;
- Prepare expense reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database and/or presentation software;
- Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner;
- Compiles, assess and maintains an internal operations manual and administrative systems for continuity of systems, which includes protocols and procedures for events, trainings, regrants/revenue sharing agreements, etc.;
- Provide administrative support for Board meetings, funder meetings, trainings (scheduling, note taking, etc.);
- Other relevant duties as assigned.
- Event Planning
- Work with the National Events manager to ensure the timely set-up and facilitation of department events;
- Work externally to facilitate the planning and execution of events sponsored by department in collaboration with external partners;
- Assist on-site, if necessary with the execution of events; light travel is required.
- Office Management:
- Maintain good condition of the office, arrange for necessary repairs and implement office policies;
- Monitor and replenish office supplies inventory, anticipate supply needs for upcoming projects or events;
- Support day-to-day administrative needs of department office, including but not limited to: faxing, mailing, shipping, scanning, ordering catering for in-office meetings, record-keeping, etc.;
- Serve as the operator for incoming calls, receive incoming visitors and manage vendor relationships;
- Ensures that technology is appropriate to meet the needs of a growing team;
- Plan and implement office systems upgrades and equipment procurement;
- Provide troubleshooting support for technical difficulties.
- Understand and manage the tracking of c4 time by c3 staff when relevant to department;
- Light research and communication with legal retainer when relevant to department;
- Support the trainings related to departments, including but not limited to note taking, logistic support, technology support and zoom management.
Knowledge, Skills and Abilities (required):
- Bachelor’s degree preferred with a minimum of 5 years experience performing in an administrative capacity with extensive project management skills, operations/logistics, preferably in non-profit, public policy, or social services environment;
- Knowledge of non-profit financial management practices that build sustainability and flexibility;
- Understanding of general office administration and management functions;
- Proficiency with computers and software and financial management tools; preferred: Intacct, Nexonia, Google Suite, Salesforce, Dropbox;
- Ability to multi-task in a fast-paced environment and set priorities;
- Strong attention to detail, organized, and ability to problem-solve; good judgment;
- Strong interpersonal skills, excellent oral and written communication skills, the ability to communicate with individuals at all levels with clarity, tact, diplomacy, and cultural sensitivity;
- Ability to work independently and manage multiple priorities in fast paced, deadline driven environment;
- Excels in a team oriented environment, with a culture of collaborative decision making;
- Must be flexible and able to work in a versatile environment, availability to work extended hours.
- Commitment to Faith in Action’s mission, vision, purpose and core values;
- Proven ability to work in a variety of culturally-diverse settings, particularly working with purposely ignored and marginalized communities such as formerly incarcerated, immigrants, poverty stricken families, black women, etc.;
- Action-oriented, solution driven, with a high-level of personal and professional integrity and trustworthiness, along with a strong work ethic;
- Ability to establish and maintain effective relationships, with the innate ability to communicate effectively, both written and orally;
- Excellent interpersonal, project and time management, customer service and organizational skills;
- Ability to work both independently and as part of a collaborative team.