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Title: Associate Director of Program (Seattle, WA)
Office: Puget Sound, WA
Location: Seattle, WA
Career Stage: Associate Director
FLSA Status: Exempt
Job Type: Regular Full-Time
The Associate Director of Program (Seattle, WA) will report directly to the Director of Program, ensuring consistency in the delivery of excellent service to students, leading site staff in defining and achieving goals against Year Up's mission, and managing a team of Program Managers whose direct service with program staff and students allow us to achieve positive program outcomes. Working closely with the leadership team, you will define and delegate projects, serving as a leader to your team and working with and across other functional teams. Successful outcomes for this role include maintaining 85% retention during the Learning and Development phase and no more than 10% attrition in the internship phase, student satisfaction with the Program, and 75% positive outcomes 4 months after graduation.
As an ideal candidate, you'll thrive in a fast-paced environment and enjoy leading efforts to constantly and consistently improve the site's programmatic performance. You're someone who is skilled at anticipating the needs of others and proactively takes on new challenges to support business needs, with a continued focus on planning and preparing for growth.
In keeping with Year Up's values, the Associate Director of Program (Seattle, WA) will also have the opportunity to interact with students as an advisor, group facilitator, and advocate, participating in creating and sustaining a positive educational environment.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
- Onboard and integrate new members to the team
- Provide close and regular management/development to each of the Program Managers, and other functions, as defined by the role
- Balance directive style with consensus while constantly moving the team to action
- Give constant strength-based feedback to individuals and to teams; have tough conversations as necessary
- Lead effective meetings and provide strong follow up
- Be an "expert at large" Learning Community member, remaining present and active in all Learning Communities
- Attend cross site Program calls and meetings to gain context for strategic conversations; be an expert liaison back to Program Managers and other programmatic staff, as defined y the role
- Collaborate with other teams and across sites to share strategies and bring in new ideas
- Lead succession planning/pipeline development to support growth planning
- Establish vision for Learning Community (LC) excellence and lead a shift towards alignment across Learning Communities
- Ensure all staff are on-boarded to LC membership and understand expectations; coordinate necessary trainings for LC members (facilitation, contract, student support, resources)
- Be the team's resident strategic thinker; delegate as needed in order to remain high level
- Lead and facilitate weekly Program Manager team meetings to ensure collaboration, quality and consistency in working with LC staff and supporting students (through contract, individualized plans, LC activities)
- Ensure high quality Career Development and Interpersonal Relationship curriculum delivered within and across Learning Communities
- Serve as a member of the local Program Leadership Team (if the site has one in place), collaborating with Program leaders in all other departments to ensure strong connection across functions and support goals for programmatic excellence and change management
- Coordinate/ensure coordination of cross-functional meetings and collaboration to ensure consistent, high support of students and alignment in management of performance, during all phases of the Program
- Understand and share trends in student performance (contract, resources needed, survey data) and post-graduation placement
- Coordinate critical strategy sessions for LCs, including lookbacks and planning for future cycles
- In PTC sites, develop and maintain strong relationship with college partner staff, to support strong partnership and coordination of student support
Site Team/Learning Community Member
- Serve as a coach for a small number of current students
- Join and sometimes facilitate weekly group sessions with students
- Participate in staff meetings and trainings
- Professional experience in workforce development or education
- Experience in management
- Proven ability to effectively lead teams and invest in the professional development of others
- Proven ability to juggle competing priorities in a fast-paced, deadline-driven environment
- A proactive and resourceful work style
- Ability to balance independent work with collaboration
- Clear communication style and openness to feedback and coaching
- Strong organizational and time management skills with exceptional attention to detail and follow-up
- A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
- Understanding of the Opportunity Divide and its drivers
- Commitment to diversity and inclusion
COMPENSATION & BENEFITS:
- Salary: Competitive and commensurate with education and experience
- Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
- Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
- Professional development: Funds available to support staff in achieving career objectives
Year Up is an award-winning national 501(c)3 organization with a mission to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies. Its holistic approach focuses on students' professional and personal development to place talented and motivated young adults on a viable path to economic self-sufficiency.
Year Up has served more than 19,500 young adults since its founding in 2000, and will serve more than 4,000 young adults in 2018 nationwide. Year Up currently serves 21 U.S. cities across 16 markets, including Arizona, Baltimore, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
Year Up participates in E-Verify.
Please visit http://www.yearup.org/careers to learn more about working at Year Up, and to see a list of current opportunities.
COMMITMENT TO DIVERSITY:
Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:http://www.yearup.org/about-us/careers/commitment-to-diversity/
As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Please submit a thoughtful cover letter and resume through our website.
Note that applications without a cover letter will not be considered. We respectfully request no phone calls.
Minimum Education Required