Housing Stability Case Manager

Job Type

Full Time




District of Columbia
United States


Position Summary:

This case management position helps families currently experiencing homelessness find permanent housing quickly by using a housing first, strengths based, and trauma informed approach. The position is part of an exciting new program: the short-term family housing program in Ward 8, with the construction of the location soon to be completed. The Housing Stability Case Manager is accountable directly to the Team Coordinator who oversees his/her team. This is a full-time position.

Highlighted Duties and Responsibilities:

  • Works with adults and children to develop case management plans that are updated at least monthly and signed by clients and case manager, which incorporate goals for both adults and children related to core goal areas: finding stable housing; increasing income; and family stabilization and support;
  • Meets weekly and as needed with families on caseload to develop case plans, review progress, and to follow-up on tasks and services;
  • In collaboration with families and Housing Specialist, assists with housing search and placement process, sometimes accompanying families to view units, advocating for families with landlords, and assisting families with applications and other paperwork;
  • Networks with community resources for housing, employment, substance abuse treatment, mental health treatment, training, etc., and makes referrals as appropriate, including to COH Therapist and other community resources, as appropriate;
  • Completes required assessments with families;
  • Meets regularly with Youth Specialists to ensure children’s needs are part of the parent’s case management plan;
  • Obtains signed release of information forms and communicates regularly with staff at treatment programs, substance abuse programs, and vocational programs.

Minimum Qualifications:

  • Bachelors Degree;
  • BSW and MSW degree holders must obtain a LSWA/LGSW or appropriate social work license within 90 days of hire;
  • Minimum of 2 years of experience in homeless services or social services
  • Strong knowledge of community resources or ability to become knowledgeable required;
  • Strong interpersonal and organization skills required;
  • Strong communication skills including verbal and writing;
  • Proven ability to submit timely, detailed and accurate case notes.


We offer great benefits including:

  • Medical Plans through CareFirst BlueCross Blue Shield;
  • Dental Plans through CareFirst BlueCross Blue Shield;
  • Vision Plans through CareFirst BlueCross Blue Shield;
  • Life insurance, short-term disability and long-term disability insurance;
  • 403(b) Retirement Plan;
  • Flexible Spending Accounts for medical and dependent care reimbursable expenses;
  • Transportation pre-tax payroll deduction for metro;
  • Generous paid vacation leave, sick leave and holidays;
  • Tuition Reimbursement for graduate studies;
  • Employer paid lunch period;
  • And much more!

About Us:

Community of Hope is a rapidly growing, innovative, and mission driven nonprofit. For 38 years, we have provided health-care, housing, and supportive services for low-income, underserved, and homeless families in Washington, DC. We currently operate a variety of housing programs and three community health centers, which offer medical, dental, behavioral health, and birth services. Through providing these programs and supportive services, we continue our mission of helping and enabling people achieve good health, a stable home, family sustaining income, and hope.

Community of Hope was selected as one of the Washington Post’s 150 Top Workplaces in 2014, 2016, and 2017. We received the 2012 Washington Post Award for Excellence in Nonprofit Management and the 2014 Leadership Greater Washington Innovative Community Partnership Award.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply


Check out our website Apply Here.