Case Manager, Project HOPE

Job Type

Full Time


Details: Salary range starts at 43k and is commensurate with experience. Excellent benefits package.



Application Deadline



520 8th Avenue
New York
New York
United States


The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms around the world. The Center creates operating projects that have been documented to improve public safety and reduce the use of jail and prison. Nationally and internationally, the Center performs original research on topics of justice reform and provides consulting services to criminal justice innovators.

Operating through Bronx Community Solutions (BCS), Project HOPE is a pre-arraignment diversion program being implemented in collaboration with the Bronx District Attorney’s Office, New York Police Department, Mayor’s Office of Criminal Justice, and several community-based health providers. The program provides meaningful engagement between arrest and arraignment to individuals in the Bronx issued a Desk Appearance Ticket (DAT) for possession of a controlled substance. This is an innovative, new response to low-level possession of a controlled substance, an effort to be smarter about policing and prosecuting addiction – especially to opioids – by providing a harm-reduction alternative to conventional court proceedings that rely on jail or the threat of jail as the corrective measure.

Bronx Community Solutions is seeking a Case Manager to provide extensive outreach to program participants and treatment services providers to help coordinate communication and mandated reporting. Reporting to the Program Coordinator, the Case Manager will collaborate with community-based peer outreach coaches to coordinate the treatment referral process and initial assessment to ensure timely and responsive participant engagement and outcomes.  

Responsibilities include but are not limited to:

●       Collaborate with peer outreach coaches to provide overall case management services for clients issued a DAT to help facilitate program referrals and assessments, as needed, and follow up with service providers on participants’ progress;

●       Monitor and report on meaningful engagement in treatment and work to bring non-engaged program participants into programming compliance, as needed;

●       Maintain and track a strict participant scheduling calendar and stakeholder notification protocol within the 37-day window from arrest to completion;

●       Complete all necessary documentation and input data into computer database;

●       Participate in individual and group supervision with the Clinical Director; and

●       Participate in on-going trainings and attend staff meetings.

Qualifications: The ideal candidate will have a Bachelor’s Degree in Social Work, Counseling or related field with a minimum of two years in a related area, preferably working with clients with substance abuse. Candidate must be a skilled communicator able to work in multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations both onsite and in the community. Must have experience working with high-need populations. Strong interpersonal skills and ability to work with people from diverse backgrounds in a culturally-competent manner required. Comfortable working on a new project that requires entrepreneurial attitude and skills.  Bilingual (English-Spanish) preferred.

Position Type: Full-time (Job does include periodic on-call after hours and weekend schedule)

Level of Language Proficiency

Bilingual (English-Spanish) preferred.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

How to apply: 

Send resume, cover letter, salary requirements and a writing sample to:

    Subject line:  HOPE Case Manager

    Center for Court Innovation

520 Eighth Avenue

New York, NY 10018

Fax (212) 397-0985


Note: The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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The Center for Court Innovation is a project of the Fund for the City of New York. 

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer.