Deputy Director of Rapid Rehousing

Job Type

Full Time


Details: $55k - $58k, commensurate with work experience




5101 16th Street, NW
United States



Chronic homelessness for families in DC is down by 20%! Largely, this is because of the success of the Family Rehousing Stabilization Program (FRSP) across the District. Housing Up has been providing FRSP to families for almost a decade. In that time, our team has helped hundreds of families leave the shelter, obtain their own apartment, and become more self-sufficient. Over the past three years, 96% of Housing Up families have not returned to the system for shelter or services after exiting our FRSP program.


We are expanding our program again and are looking for people who are passionate about access to affordable housing. In order to support a successful expansion, we need a strong leader, who is equally excited about helping even more families though this Program. If this sounds like you, then we would love to have a conversation!



Housing Up (HU) is one of the leading non-profit organizations in Washington DC providing the full spectrum of housing and supportive services to more than 500 homeless and at-risk families so that they can transform their own lives. Housing programs include permanent supportive, rapid rehousing, transitional, and affordable rental housing. Supportive services include case management, employment services, clinical services, housing counseling, resident services, life skills and youth programming.




The Deputy Director of Rapid Rehousing assists in providing direct oversight and operational support to the District of Columbia's Family Re-Housing and Stabilization Program (FRSP) and HomeWard Program, assisting in the supervision and support to case management supervisors, and working collaboratively with The Community Partnership (TCP) and the Department of Human Services (DHS). The Deputy Director will coordinate with Housing Up's Family Success Program (Employment and Education coaching), Housing Services team, and the Clinical Department.




·        Participates in the development and regular review of program strategic goals, ensuring that developed goals and objectives are accomplished

·        Participates in program budget development and management, ensuring alignment with the strategic objectives and performance measures

·        Trains and supervises case management supervisors, provides professional development guidance, and implements all applicable human resources policies and procedures

·        Collaborates with internal and external partners as applicable with program planning and implementation

·        Jointly oversees timely and accurate data entry into the Homeless Management Information System (HMIS) and other data management systems

·        Compiles required information needed for reports to the Program Director and others

·        Provides intervention for program participants and serves as point of contact for grievances

·        Provides on-call coverage as needed as part of the programmatic management team rotation

•        Attends internal and external meetings on behalf of the Program Director as needed

•        Other duties as required




·        Bachelor’s degree in social work or related field required, Master’s degree in Human Services preferred

·        Minimum three years of management and/or supervisory experience


APPLICABLE EXPERIENCE, Knowledge, and Skills

  • Experience working with families, homelessness, mental health, and/or substance abuse that reflects an understanding of the causes of homelessness is strongly preferred
  • Working knowledge of the strengths-based, client-centered approach
  • Demonstrated cultural competence
  • Excellent interpersonal and conflict resolution skills
  • Excellent listening and problem-solving
  • Strong oral and written communication skills
  • Knowledge of community resources available to families
  • Strong organizational skills
  • Ability to be flexible, adapt and adjust to rapid change within a fast paced and growth oriented environment
  • High confidence level in working independently
  • Possess and maintain a positive, solution oriented approach


Work Environment/Physical Effort

  • Must be willing to travel to different locations throughout Washington DC and perform home visits in any neighborhood
  • Requires ability to sit up to 3-6 hours per day with intermittent occasional walking and standing
  • Housing Up office hours are 9am-5pm, but case managers are expected to adjust their schedules to accommodate family case management and perform visits on evenings and weekends as needed
  • Must be available to participate in after hours on-call rotation, as well as be on call during inclement weather



  • Knowledge of MS Office software (e.g. Word, Excel, PowerPoint)
  • Valid driver’s license and vehicle is required, as well as proof of auto insurance
  • May require some weekend and evening hours


Housing Up offers a competitive benefits package including health insurance, a retirement plan, paid vacation, sick leave, and commuter benefits.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Please send resume, cover letter, and 3 references via

with “Deputy Director of Rapid Rehousing” in the subject line. To learn more about us, please visit