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Bilingual Housing Case Manager

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Published 27 days ago

Organization: Bill Sorro Housing Program (BiSHoP) is a unique housing service center inspired by Bill Sorro’s work to support low-income individuals, families, immigrants, veterans, seniors, people with disabilities, LGBT, and other highly vulnerable tenants from displacement.

Overview: The Bilingual Housing Case Manager is responsible for providing assistance, advocacy, and guidance in support of meeting clients’ housing needs. The Case Manager helps clients navigate city agencies, programs, and services and advocates on client’s behalf. CM supports client in understanding the legal rights and responsibilities of client and landlord.

 Duties and Responsibilities:

1.       Professionally and ethically interacts with clients, community members, etc.  of diverse backgrounds.

2.       Develops a case management plan that includes, but is not limited to, assistance in identifying housing opportunities based on client's income, assistance in completing BMR and affordable housing applications and the post-lottery process, and counseling in navigating affordable housing process.

3.       Conducts comprehensive intake and assessment of the housing needs of a prospective consumer.

4.     Monitors and accurately documents consumer’s progress towards goals identified in their case management plan.

5.       Educate BiSHoP clients on tenants’ rights, when needed.

6.       Assist at housing education workshops.

7.     Establish a linkage and maintains a working relationship with service providers, property managers, and other city agencies citywide.

8.     Prepare and submit timely reports to the Executive Director;

9.     Perform administrative duties included but not limited such as entering participant’s information into organization’s database platform and other duties

10.   Participate in coalition and community meetings that are beneficial in executing job duties.

11.   Participate in trainings and workshops that are beneficial in executing job duties.

12.   Perform other duties, as needed, to implement program work plan or assigned by the Executive Director.

 

Knowledge, Skills, and Abilities:

●     Knowledge and proficiency in Microsoft Office, Google Apps, and other database/web/cloud-based platforms (required)

●        Possess excellent communication skills (verbal and written)

●        Possess good interpersonal skills

●        Strong problem-solving skills

●        Ability to multitask, prioritize, and be detail-oriented

●        Ability to work independently with limited supervision

●        Ability to maintain confidentiality and display good judgment

●        Ability to attend evening or weekend workshops, as needed.

●        Sensitivity to immigrants, low-income, homeless and families from diverse backgrounds.

●        Bilingual capabilities required: Tagalog

Desired Qualifications:

●      Previous experience in housing case management or tenants’ rights counseling or direct service

●      Experience in navigating various public agencies, etc

●      Experience in working with vulnerable and diverse communities

Minimum Qualifications:

●  Bachelor’s degree in Social Sciences or relevant field or three years of case management experience working with low-income communities.  A combination of education and experience ensures successful completion of essential job functions.

 

Salary Wage: $50,003 - $53,019; 40 hours maximum per week.

Benefits: Full benefits that include medical, dental, vision and life insurance.

How to apply: Submit/attach your resume with work references and cover letter to info@bishopsf.org

Organization: Bill Sorro Housing Program (BiSHoP) is a unique housing service center inspired by Bill Sorro’s work to support low-income individuals, families, immigrants, veterans, seniors, people with disabilities, LGBT, and other highly…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

USD 50,003 - USD 53,01940 hours maximum per week

Benefits

Full benefits that include medical, dental, vision (optional) and life insurance (optional).

Full benefits that include medical, dental, vision (optional) and life insurance (optional).

Level of Language Proficiency

Tagalog

Tagalog

Location

On-site
1110 Howard St, San Francisco, CA 94103, USA

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